Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$163K - $218K *

Join a team that's redefining TV advertising technology and driving product strategy for programmatic initiatives across global platforms. You'll lead innovation and execution, ensuring the scalabilit...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$81K - $115K *

Transform client relationships as a trusted advisor in Commercial Banking, delivering tailored credit and non-credit solutions while driving business development through strategic partnerships and mar...

Brossard, QCIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Oversee compliance management initiatives to enhance complaint oversight, regulatory response, and risk mitigation. Collaborate with cross-functional teams to analyze trends, support inquiries, and im...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Collaborate across departments to enhance complaint oversight, streamline regulatory response, and drive risk mitigation efforts. Leverage analytical skills and compliance expertise to foster a cultur...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's committed to enhancing compliance culture and risk management. Leverage your analytical skills to identify emerging complaints, drive regulatory responses, and implement strategic i...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $177K *

Elevate your career by leading integrated marketing strategies in Canada. Drive demand generation, collaborate with sales teams, and execute campaigns that enhance brand visibility and pipeline growth...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion technical operations by leading service and support teams, enhancing efficiency, and driving continuous improvement in a hands-on role that requires deep automation expertise and strong troub...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to driving operational excellence across international markets by leading strategic initiatives and enhancing partner and customer experiences through innovative solutions...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Reimagine quality in audit management. Join a team that's dedicated to enhancing assurance practices, providing insights, and ensuring compliance while supporting professionals in delivering exception...

5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$135K - $176K *

Elevate healthcare access by leveraging your expertise in care management and patient advocacy. Join a team committed to enhancing quality of care and minimizing costs through innovative solutions to...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $176K *

Champion access to quality health care by collaborating on innovative solutions that improve patient outcomes. Join a dedicated team committed to lowering costs and enhancing the healthcare experience...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Unlock your potential by leading creative operations, ensuring efficient workflows and resource management. Collaborate with teams to deliver high-quality marketing campaigns while optimizing processe...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$96K - $154K *

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$134K - $223K *

Lead a high-performing team of Customer Success Managers to drive adoption, retention, and value realization for enterprise clients while collaborating cross-functionally to ensure outstanding custome...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $223K *

Unlock potential by leading a Customer Success team to drive adoption, retention, and measurable outcomes for enterprise clients, while collaborating across functions to enhance customer engagement an...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Empower HR operations by driving efficiency and service excellence, enhancing employee experiences, and implementing innovative solutions to align technology and processes with organizational goals...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead the charge in building and developing operations in the Carolinas, driving business growth, managing team dynamics, and ensuring project success while fostering strong customer relationships and...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a dynamic team to oversee Accounts Payable, manage financial transactions, and lead royalty reporting processes. Drive improvements in internal controls, collaborate across functions, and provide...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Empower high-performing account management teams to elevate client satisfaction, retention, and revenue growth while developing strategic plans and fostering relationships that maximize the delivery o...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engage as a Program Manager, leading data-driven projects from concept to delivery. Act as a crucial link between clients and teams, ensuring efficient project execution across diverse industries in a...

Calgary, ABIn-Person

2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the charge in client relationship management by leveraging your technical expertise and strategic vision to drive business success and cultivate trusted partnerships with key stakeholders, ensuri...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a dynamic team as a Site Manager to optimize warehouse operations and drive excellence in order fulfillment. Lead a dedicated workforce, enhance efficiency, and ensure top-notch service in servin...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Join a dynamic team where you will enhance card operations, lead a skilled team, and support fraud prevention while ensuring exceptional service for members. Play a vital role in compliance, training...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's launching a new automotive dealership, leading sales operations and driving exceptional customer experiences while developing high-performing teams in both new and used vehicle sale...

Vaughan, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$109K - $159K *

Lead the charge in implementing customer account strategies for growth, focusing on enhancing overall volume, profit, and market share across a diverse product portfolio, while collaborating with key...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.