Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $105K *

Join us to elevate client relations and drive seamless ticketing experiences at high-profile events. Lead the charge in managing relationships, executing live events, and optimizing support for our LA...

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $110K *

Take ownership of operational performance and revenue growth in the service department. You will analyze KPIs to drive strategic decisions, optimize resources, and enhance customer satisfaction while...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead the charge in optimizing global warehouse and logistics operations. Oversee shipping, receiving, and material flow while driving inventory accuracy, continuous improvement, and a high-performing...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$96K - $145K *

Oversee manufacturing operations to ensure cost efficiency and productivity. Drive continuous improvement initiatives while managing team performance and safety standards. Lead strategic planning and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Optimize training strategies and quality assurance programs to ensure a luxury client experience, while leading and developing a high-performing Customer Care team through innovative learning and deve...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$112K - $168K *

Engage with small to mid-sized businesses to drive sales growth through strategic account management. Utilize your skills to establish customer relationships, achieve quotas, and leverage technology f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$148K - $160K *

Join a team that's transforming private-sector industries through strategic leadership, project management, and client relationship building, while driving operational efficiency and nurturing busines...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $100K *

Pioneer the future of CEM Systems service management by leading a dedicated team, ensuring compliance, and fostering strong customer relationships while driving operational excellence and strategic in...

Calgary, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$155K - $175K *

Champion operational excellence by leading multiple units to achieve revenue growth, client satisfaction, and employee engagement. This role involves strategic management and frequent travel to ensure...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$148K - $199K *

Reimagine product management by leading the development of a central platform for content planning, driving product vision, prioritizing enhancements, and collaborating across teams to optimize workfl...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Media

$70K - $95K *

Advance customer engagement and retention as a strategic partner, ensuring satisfaction and value realization through effective relationship management and cross-functional collaboration...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive operational excellence across multiple revenue-generating units, ensuring safety, quality, and client satisfaction while leading diverse teams towards financial goals and sustainable growth...

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$155K - $175K *

Elevate operational excellence by leading a multi-unit district to achieve financial targets, enhance client relationships, and drive employee engagement. Utilize your expertise to optimize revenue gr...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$86K - $160K *

Transform customer engagement strategies by bridging business and technology teams to create data-driven decisioning frameworks that enhance marketing effectiveness and deliver personalized experience...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $135K *

Drive the delivery of managed services, overseeing maintenance operations, and ensuring compliance with safety standards while coordinating with various teams and contractors to optimize facility perf...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Drive operational excellence to enhance food safety, productivity, and employee engagement. Collaborate across departments to implement best practices and achieve organizational goals while fostering...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$70K - $95K *

Lead the charge in enhancing customer experience by collaborating with cross-functional teams to optimize service delivery, drive business transformation, and foster long-term relationships through st...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$92K - $127K *

Elevate your career by leading product innovation for Managed Solutions. Collaborate across departments to drive strategic decisions, enhance client experience, and ensure competitive advantages in a...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$69K - $129K *

Champion the execution of data-driven marketing campaigns, strategic lead optimization, and stakeholder collaboration to enhance customer acquisition and retention in retail banking, delivering end-to...

Toronto, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $116K *

Partner with us to lead multiple locations, driving operational excellence and customer satisfaction while fostering team development and increasing profitability through strategic initiatives...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K *

Join a team that champions excellence in a high-volume customer service environment, focusing on performance management and team leadership to ensure top-quality customer experiences and operational s...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$90K - $120K *

Lead and inspire a diverse team in a high-volume, customer-focused environment. Drive operational excellence and foster a culture of accountability to ensure superior service while navigating a dynami...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$90K - $100K *

Join a dynamic team overseeing customer service operations in a fast-paced environment, driving team performance and delivering exceptional experiences while managing a large workforce and ensuring co...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$93K - $140K *

Manage daily operations and service execution, ensuring safety compliance, and providing leadership to field technicians. Develop site-specific safety plans and support business growth efforts while f...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $160K *

Manage, train, and develop a sales team of 15-20 professionals, focusing on customer relationship growth and sales performance. Collaborate to meet company goals while fostering a competitive and posi...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.