Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $150K *

Elevate customer engagement by driving satisfaction and utilization across accounts, enhancing retention through strategic relationships, training, and proactive account management to unlock growth op...

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Join us to lead innovative CRM strategies that enhance customer engagement and loyalty, driving business growth through effective campaign execution, team leadership, and cross-functional collaboratio...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $204K *

Pioneer a high-performing sales team driving enterprise software growth, focusing on customer retention, account strategy, and cross-functional collaboration to maximize value and achieve ambitious qu...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform client delivery on complex healthcare projects, collaborating cross-functionally to enhance care programs. Drive alignment, manage relationships, and utilize data insights to predict client...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of client delivery by leading cross-functional projects, managing stakeholder relationships, and creating innovative solutions for seamless healthcare experiences. Join a team dedicat...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $155K *

Drive your career with a pivotal role overseeing the Quality Management System, transforming processes, ensuring compliance, and leading cross-functional teams to facilitate quality and operational ex...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Optimize your career by leading complex technical accounting initiatives, ensuring compliance with US GAAP, and enhancing financial reporting processes while collaborating with auditors and driving co...

Yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$70K - $106K *

Lead a dynamic Service Delivery Team, ensuring optimal client relations, operational excellence, and team development. Drive continuous improvement initiatives while managing budgets and compliance wi...

Fort Erie, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $82K *

Lead the charge in creating a positive café atmosphere while managing operations, developing a collaborative team, and ensuring exceptional guest experiences. Foster efficiency and uphold standards in...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$89K - $90K *

Optimize catering operations by managing events, training staff, and maintaining client relationships. Ensure excellence in service standards and efficiency in logistics while overseeing food quality...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $120K *

Empower growth by driving customer relationships and managing strategic sales initiatives. Collaborate with engineering and operations teams to support major programs, ensuring market competitiveness...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Lead and inspire a growing Customer Success team while ensuring exceptional client outcomes and fostering collaboration across departments, all aimed at meeting the dynamic needs of the business and d...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Contribute to a dynamic team focused on optimizing service operations while managing workshop activities, coordinating with key departments, and delivering exceptional customer service in the heavy eq...

Waterloo, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a dynamic team to drive labour performance and optimize store operations. Own labour strategy and governance, enhancing productivity through data-driven insights and innovative tools. Collaborate...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$123K *

Transform site operations by overseeing financials, customer satisfaction, and team management. Drive strategic goals while ensuring compliance and safety standards. Engage with clients and employees...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$87K - $121K *

Manage a high-performing team of Account Managers to deliver exceptional client service, drive retention, and meet business goals while creating a collaborative and supportive environment that fosters...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$95K - $115K *

Transform pricing and promotion strategies to drive revenue growth and enhance margin mix. Collaborate with Sales, Finance, and Marketing to analyze data, build tools, and implement recommendations th...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$84K - $125K *

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $125K *

Grow your career with a role that drives client success and revenue expansion through strategic payment solutions, managing key relationships with a diverse portfolio of middle-market clients and opti...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $165K *

Drive excellence in field services by leading teams, analyzing metrics, and ensuring quality compliance. Foster collaboration and promote a safety-centric culture while supporting the growth of techni...

Today

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Transform customer experiences by expertly arranging financing and presenting valuable products to enhance vehicle ownership. Lead with strategic deal structuring while ensuring compliance and maximiz...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $124K *

Optimize operational excellence by enhancing processes and executing production plans to ensure timely, accurate merchandise distribution while fostering a productive team environment...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $124K *

Lead a team focused on operational excellence by streamlining processes, enhancing production plans, and driving efficiency in merchandise distribution to achieve strategic goals and maximize producti...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $100K *

Manage client repair processes for fine jewelry and timepieces, ensuring exceptional service and swift resolutions to issues. Lead a team to maintain quality standards, liaising with boutique and HQ f...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Shape the future of customer relations as you drive retention and growth strategies across diverse B2B accounts. Leverage your experience to enhance client satisfaction and unlock new opportunities wi...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.