Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Lead operational oversight by analyzing trends, managing payroll, and enhancing employee engagement initiatives. Collaborate with administrative teams to optimize performance, budget management, and i...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$90K - $115K *

Drive the strategic direction of member services operations. Lead, optimize, and analyze a large contact center team to enhance care outcomes, focusing on performance metrics and quality standards in...

Today

  •   5 - 7 years exp.  •   Healthcare

$79K - $97K *

Manage daily operations and foster customer satisfaction by building strong dealership relationships. Drive parts and service programs and strategize for business growth while addressing customer conc...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $155K *

Join a team that drives operational excellence and strategic initiatives, enhancing service delivery and optimizing performance through data analysis, cross-functional collaboration, and change manage...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$103K - $194K *

Lead daily bakery operations, ensuring quality and efficiency while mentoring staff, optimizing processes, and adhering to food-safety standards. Collaborate in product development and equipment manag...

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$70K - $95K *

Optimize dealership relationships and expand market share through strategic partnerships, driving program adoption and customer satisfaction while collaborating with operational teams across the compa...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Transform the automotive finance landscape by engaging dealers, fostering relationships, and driving adoption of lending programs to enhance market presence and customer satisfaction across assigned t...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a dynamic team to expand market share by building relationships with automotive dealers, driving program adoption, and fostering collaboration for impactful business growth in a fast-paced enviro...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Explore new market opportunities as an ambassador to automotive dealers, driving growth and strengthening partnerships through education and strategic sales initiatives to enhance program adoption...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Create a reliable transactional backbone by leading the Order Management Systems platform. Ensure accurate order flow and financial data integration while collaborating with teams to enhance operation...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Champion business growth by engaging automotive dealers, expanding market share, and enhancing dealership performance through our lending programs. Drive strong relationships and maximize customer sat...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Partner with us to enhance customer relationships and drive contract renewals, support upsell opportunities, manage account issues, and exceed retention goals, all while adapting to a dynamic work env...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Lead the charge in IT service operations and support across multiple sites. Oversee a dedicated team while ensuring service quality and compliance with defined standards, driving continuous improvemen...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Lead and optimize delivery operations by ensuring timely fulfillment of orders while enhancing customer service and safety culture, collaborating on strategic goals for efficiency and effectiveness ac...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$130K - $150K *

Lead the charge in driving sales success by mentoring a high-performing team, aligning strategies with market opportunities, and executing plans that exceed business goals through data-driven insights...

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in managing all aspects of US International tax and foreign tax compliance while mentoring a dedicated team. This role drives strategic tax planning and ensures adherence to regulation...

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$69K - $129K *

Transform customer insights and reporting through data-driven strategies. Take ownership of metrics, reporting, and visualization to enhance business performance in Personal Banking, leveraging advanc...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $120K *

Champion revenue growth across multiple branches by leading a diverse sales team, implementing effective sales strategies, and ensuring high-performance execution to maximize customer satisfaction and...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$145K - $170K *

Champion the evolution of CRM and agent experience capabilities, driving impactful initiatives that enhance agent efficiency and customer support across a global platform. Collaborate with cross-funct...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's redefining trade marketing by managing impactful initiatives that engage travel advisors. Lead a skilled team and collaborate cross-functionally to ensure successful execution of ma...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Take ownership of operational excellence, optimizing logistics and processes to enhance customer experience, support revenue growth, and drive efficiency in a dynamic and evolving market environment...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Oversee service operations and lead a team of technicians to enhance customer satisfaction, ensuring quality service and efficient processes in a dynamic agricultural environment while driving departm...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Shape the future of safety by enhancing standards, policies, and practices. Lead safety initiatives across multiple sites, support operational teams, and ensure compliance with legislation while foste...

Woodstock, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$65K - $125K *

Join a dynamic team as you manage a portfolio of mid-market and enterprise customers, guiding them through their full lifecycle with a consultative approach and a focus on measurable outcomes. Build l...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$127K - $147K *

Lead cross-functional teams to enhance product operation efficiency, ensuring a seamless and exceptional customer experience. Leverage data and analytics to solve complex challenges and drive strategi...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.