Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$80K - $95K *
Drive success by managing key customer accounts, shaping sales strategies, and delivering tailored solutions to enhance client satisfaction and business growth across North America...
2 weeks ago
$80K - $95K *
Grow your career with a dynamic role managing key customer accounts, shaping sales strategies, and delivering tailored solutions to drive success across North America. Collaborate with teams to enhanc...
3 weeks ago
$80K - $95K *
Lead a dynamic team to optimize hotel operations, enhance guest satisfaction, and drive revenue growth. Your strategic vision and hands-on approach will ensure compliance, operational excellence, and...
2 weeks ago
$80K - $86K *
Empower organizational success by leading HR initiatives, enhancing employee engagement, and driving talent acquisition strategies. Collaborate with leadership to foster a positive workplace culture a...
Reposted yesterday
$85K - $95K *
Join a team to drive HR operations in a dynamic healthcare environment. Collaborate with leadership to enhance staffing strategies, manage employee relations, and ensure compliance with policies while...
Reposted yesterday
Sr. Customer Experience Manager (CA)
$100K - $112K *
Champion customer experience excellence by leading cross-functional teams to define, govern, and measure customer satisfaction strategies that enhance engagement and drive business outcomes...
4 weeks ago
Manager, Marketing & Sales Communications US
$100K - $120K *
Manage and direct comprehensive content strategies for sales force communications, ensuring alignment with company goals. Collaborate across teams to enhance engagement and drive sales through effecti...
3 weeks ago
$75K - $105K *
Transform operational excellence by leading a team of up to 80 associates, driving performance improvements, and collaborating cross-functionally to enhance safety, quality, and productivity in a dyna...
Today
$124K - $135K *
Champion our quality assurance initiatives by managing quality plans, audits, and compliance. Oversee QA/QC staff while ensuring adherence to regulations and enhancing project execution in transit and...
Reposted 3 weeks ago
Sr. Customer Experience Manager (CA)
$100K - $112K *
Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...
4 weeks ago
Senior Manager - Inbound Phone & Chat
$130K - $155K *
Shape the future of inbound sales by driving strategy, optimizing performance, and leading cross-functional teams to achieve business objectives in a dynamic environment...
5 days ago
$90K - $110K *
Champion customer success by managing relationships, driving revenue growth, and ensuring client satisfaction. Collaborate with teams to deliver tailored solutions and foster long-term partnerships wi...
Reposted 2 weeks ago
Operations Improvement Manager
$80K - $95K *
Optimize operations by analyzing productivity gaps and implementing best practices. Collaborate with leaders to drive measurable improvements in safety, labor efficiency, and profitability while ensur...
4 weeks ago
Optical Manager, Licensed - Sam's Club
$76K - $101K *
Transform your career by leading sales growth and enhancing member experiences through effective merchandising, team development, and community outreach in a dynamic optical department...
3 days ago
Maintenance Manager - CNC Machining Services
$72K - $114K *
Lead a skilled maintenance team to ensure optimal performance of CNC machining equipment. Oversee preventive maintenance, troubleshoot issues, and maintain communication with production teams while en...
2 weeks ago
Optical Manager, Licensed - Sam's Club
$85K - $110K *
Grow your career with a leadership role that drives sales growth, enhances team performance, and fosters community engagement in optical services while ensuring compliance and operational excellence...
1 week ago
Optical Manager, Licensed - Sam's Club
$85K - $110K *
Optimize departmental sales growth by leading merchandising, pricing, and inventory strategies. Drive community outreach and enhance member engagement while ensuring high service standards and complia...
1 week ago
Optical Manager, Licensed - Sam's Club
$82K - $107K *
Transform the optical department by leading sales growth, enhancing member experiences, and fostering team development. Drive operational excellence through strategic oversight, community engagement...
2 weeks ago
Optical Manager, Licensed - Sam's Club
$82K - $107K *
Help us drive sales growth by leading optical services, optimizing team performance, and enhancing member experiences through effective merchandising, community outreach, and compliance with industry...
2 weeks ago
Operations Management _ Area Director _ 2282
$80K - $95K *
Drive operational excellence by leading a team to manage a $7.5M community, ensuring compliance and quality services while fostering stakeholder relationships and enhancing program development for ind...
1 week ago
Operations Management _ Area Director _ 2282
$80K - $95K *
Lead the charge in managing operations for a $7.5M community, ensuring quality services and compliance. Oversee staff, financial performance, program planning, and stakeholder relations to enhance ser...
1 week ago
$85K - $110K *
Inspire a high-performing sales team by driving revenue growth through effective coaching, pipeline management, and strategic development. Collaborate cross-functionally to enhance sales processes and...
2 weeks ago
$90K - $110K *
Transform supply chain strategies as a key player in global equipment management. Collaborate with diverse teams and suppliers to enhance operational efficiency and drive cost-saving initiatives, ensu...
2 weeks ago
$80K - $95K *
Accelerate your career by leading a dynamic sales team, developing strategic initiatives, and driving growth through effective coaching and customer engagement. Shape the future of sales in a collabor...
1 week ago
$175K - $185K *
Lead high-performing software engineering teams to modernize customer-facing applications, enhance operational efficiency, and drive AI-enabled practices, ensuring alignment with business objectives a...
2 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.