Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$91K - $136K *

Elevate your career by leading a dynamic team to drive productivity, safety, and customer satisfaction. Utilize your management skills and data analysis to enhance operational efficiency and contribut...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $136K *

Drive operational excellence by leading a diverse team to ensure optimal safety, quality, and performance, while delivering exceptional customer service through strategic data-driven decision-making a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $136K *

Optimize operations by leading and developing a diverse team while enhancing safety, quality, and performance through data-driven strategies and collaboration across functions to meet customer deliver...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $136K *

Lead the charge in developing a high-performing team focused on safety, quality, and efficiency. Engage with talent daily, ensuring productivity and meeting customer delivery promises while driving co...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $136K *

Unlock your potential by leading a dynamic team to improve safety, quality, and efficiency in operations. Drive performance through data analysis while ensuring excellent customer service and fosterin...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Drive operational excellence in brand initiatives, ensuring timely execution of creative projects and seamless collaboration across teams, enhancing workflow and budget management for maximum efficien...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $150K *

Oversee the brand operations infrastructure, optimizing workflows and ensuring timely project execution across cross-functional teams. Drive strategic initiatives while fostering collaboration and acc...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K - $135K *

Join us to provide strategic leadership and operational oversight across healthcare accounts, managing client relationships while ensuring financial performance, compliance, and employee engagement fo...

Toronto, ONIn-Person

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Contribute to ethical excellence by managing compliance programs across the Americas, ensuring alignment with regulations and promoting a culture of integrity, while collaborating with leadership on t...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Champion a thriving workplace culture by leading an Employee Relations team, providing strategic oversight, managing complex cases, and fostering collaboration to resolve workplace issues while promot...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$84K *

Empower branch success by supervising operations and driving growth. Lead staff, enhance member service, and cultivate new sales opportunities while ensuring branch security and community engagement i...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$93K - $139K *

Lead the charge in enhancing customer experience and operational efficiency in a dynamic contact center environment, fostering a high-performing team and driving continuous improvement across service...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Manage service center operations, leading teams to achieve KPIs while enhancing customer relationships. Drive revenue growth, ensure compliance, and promote efficiency through strategic oversight and...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$65K - $100K *

Empower community engagement by directing outreach programs, ensuring compliance, and enhancing financial performance. Supervise and develop associates, promote exceptional customer service, and drive...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Transform your career by leading dynamic projects from inception to rollout, collaborating with diverse teams and stakeholders. Embrace challenges and drive cost-effective solutions in a fast-paced en...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Join a team that's shaping data governance to enhance decision-making and operational efficiency. This role drives standards, fosters collaboration, and ensures compliance across business processes fo...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$141K - $177K *

Drive enterprise change initiatives by leading complex, holistic change management strategies that enhance business transformation, ensuring sustainable adoption and measurable impact across all level...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Shape data-driven operational strategies by leading analytics initiatives, optimizing maintenance performance, and mentoring a team to enhance technical operational metrics and decisions across depart...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Drive business growth by building strong customer relationships in aerospace and defense markets, leveraging technical expertise to identify new opportunities and achieve sales targets while managing...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$108K - $130K *

Transform the quality assurance landscape by leading independent reviews across AML activities, ensuring compliance and driving continuous improvement in risk management practices. Collaborate with st...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Unlock your potential as you lead independent quality assurance reviews to enhance the effectiveness of the Global AML Program. Drive compliance, assess quality, and support continuous improvement in...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $115K *

Grow your career with an opportunity to manage key client relationships, develop new business opportunities, and deliver exceptional service across multiple technical domains including HVAC/R and Buil...

Markham, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Contribute to maintaining and enhancing quality standards by managing product inspections, improving systems, and leading a dedicated team focused on operational excellence and customer satisfaction i...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Champion customer success and drive growth by building strong relationships with clients, understanding their needs, and providing tailored solutions to elevate their experience and maximize the partn...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Drive success by overseeing multiple accounts in the Community Meals sector, ensuring compliance and operational excellence while providing leadership and direction to food service teams within your d...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.