In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$70K - $95K *
Champion business growth by engaging automotive dealers, expanding market share, and enhancing dealership performance through our lending programs. Drive strong relationships and maximize customer sat...
2 weeks ago
Customer Success Manager, Self Service
$70K - $95K *
Partner with us to enhance customer relationships and drive contract renewals, support upsell opportunities, manage account issues, and exceed retention goals, all while adapting to a dynamic work env...
3 weeks ago
Supervisor, IT Service Delivery & Customer Experience
$75K - $95K *
Lead the charge in IT service operations and support across multiple sites. Oversee a dedicated team while ensuring service quality and compliance with defined standards, driving continuous improvemen...
3 weeks ago
Senior Transportation Delivery Operations Manager
$75K - $95K *
Lead and optimize delivery operations by ensuring timely fulfillment of orders while enhancing customer service and safety culture, collaborating on strategic goals for efficiency and effectiveness ac...
1 week ago
$100K - $130K *
Lead the charge in managing all aspects of US International tax and foreign tax compliance while mentoring a dedicated team. This role drives strategic tax planning and ensures adherence to regulation...
3 days ago
Manager, Customer Insights & Reporting
$69K - $129K *
Unlock insights by leading customer metrics and reporting initiatives. Leverage your analytics expertise to design optimal processes, create performance dashboards, and enhance data-driven decision-ma...
Today
Manager, Customer Insights & Reporting
$69K - $129K *
Transform customer insights and reporting through data-driven strategies. Take ownership of metrics, reporting, and visualization to enhance business performance in Personal Banking, leveraging advanc...
4 days ago
$80K - $120K *
Champion revenue growth across multiple branches by leading a diverse sales team, implementing effective sales strategies, and ensuring high-performance execution to maximize customer satisfaction and...
3 weeks ago
$145K - $170K *
Champion the evolution of CRM and agent experience capabilities, driving impactful initiatives that enhance agent efficiency and customer support across a global platform. Collaborate with cross-funct...
2 weeks ago
Manager, Change & Communications
$69K - $129K *
Lead the charge in designing and executing impactful change management strategies, fostering communication across stakeholders to ensure successful adoption of initiatives within the Financial Plannin...
Today
$90K - $120K *
Join a team that's redefining trade marketing by managing impactful initiatives that engage travel advisors. Lead a skilled team and collaborate cross-functionally to ensure successful execution of ma...
1 week ago
Central Operations Manager, USA
$110K - $130K *
Take ownership of operational excellence, optimizing logistics and processes to enhance customer experience, support revenue growth, and drive efficiency in a dynamic and evolving market environment...
1 week ago
$65K - $125K *
Join a dynamic team as you manage a portfolio of mid-market and enterprise customers, guiding them through their full lifecycle with a consultative approach and a focus on measurable outcomes. Build l...
3 weeks ago
Senior Manager, Product Operations
$127K - $147K *
Lead cross-functional teams to enhance product operation efficiency, ensuring a seamless and exceptional customer experience. Leverage data and analytics to solve complex challenges and drive strategi...
2 weeks ago
Senior Manager, Product Operations
$127K - $147K *
Lead the charge in optimizing product operations and enhancing customer experience through strategic collaboration across product, sourcing, and fulfillment teams while leveraging data and analytics t...
2 weeks ago
Senior Manager, Product Operations
$136K - $158K *
Lead the charge in optimizing product operations by bridging strategy with execution. Collaborate with diverse teams to resolve challenges, enhance customer experiences, and drive data-informed decisi...
2 weeks ago
Fulfillment Manager, Wholesale Operations
$86K - $111K *
Unlock potential by overseeing wholesale fulfillment operations, driving efficiency and accuracy across channels, and collaborating cross-functionally. Lead a team while managing priorities in a dynam...
3 weeks ago
$70K - $95K *
Pioneer impactful customer experience initiatives and drive operational excellence. Collaborate cross-functionally to design and enhance customer journeys utilizing data-driven insights and Six Sigma...
1 week ago
Senior Sales & Marketing Manager
$145K - $160K *
Drive strategic sales initiatives and customer engagement, enhancing market presence and expanding business development for our Liquid Coatings facility. Foster relationships and collaborate across te...
2 weeks ago
$130K - $195K *
Shape impactful finance technology product strategies, overseeing ERP and billing platforms. Collaborate cross-functionally to enhance revenue recognition and streamline monetization processes for imp...
2 weeks ago
$130K - $140K *
Pioneer a transformative role in revenue operations, optimizing systems and frameworks across sales, marketing, and business development to drive scalable, predictable growth and enhance organizationa...
Reposted 2 days ago
$98K - $120K *
Join a team that drives operational excellence by translating strategic goals into clear communications and project governance. You'll enhance engagement and initiative delivery through meticulous pla...
1 week ago
$75K - $95K *
Join our team to lead and optimize workforce and capacity planning functions. You will oversee a diverse team, implement strategies for resource allocation, and drive performance to achieve key operat...
3 weeks ago
$80K - $140K *
Unlock potential by leading the sales team to exceed goals through strategic planning, comprehensive training, and effective CRM utilization. Collaborate with management to optimize performance and dr...
2 days ago
$75K - $95K *
Drive effective space management by overseeing occupancy planning, data accuracy, and seamless client communication. Ensure timely resolution of service requests while maintaining high standards of cu...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.