Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $140K *

Elevate your career by driving growth and nurturing customer relationships in a dynamic sales territory. Utilize consultative approaches to identify opportunities, achieve sales goals, and deliver tai...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Unlock potential by leading a dynamic call center team, ensuring seamless operations, exceptional user support, and adherence to best practices while fostering a collaborative environment to enhance s...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Lead the charge in developing and executing regional marketing strategies, collaborating with local service centers to enhance brand presence, drive consumer campaigns, and optimize marketing performa...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $120K *

Optimize operations by managing costs and revenue while ensuring contract compliance, driving customer satisfaction, and maintaining a safe work environment through strategic oversight and team manage...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Manage and optimize warehouse operations for field service tools, ensuring effective inventory oversight and compliance while leading a team to meet production demands and streamline processes for enh...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Elevate client partnerships by managing commercial property and casualty accounts, ensuring comprehensive service plans and effective communication to meet customer needs and drive business growth...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Oversee production planning and coordination to ensure timely, efficient manufacturing processes. Collaborate with teams to improve quality and customer satisfaction while managing resources and sched...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$154K - $194K *

Lead daily IT operations for a federal program, ensuring optimal service delivery, performance monitoring, and team coordination to meet mission-critical requirements and organizational goals...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$143K - $286K *

Discover a transformative leadership role driving global customer experience strategy, fostering innovation and operational excellence while building a high-performing team across diverse markets to e...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$75K - $165K *

Advance your career by leading a dynamic inside sales team focused on achieving sales goals, fostering productivity, and driving profitability through effective management and strategic coaching in a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K *

Manage daily operations and financial performance while leading diverse teams. Drive profitability, foster a positive culture, and enhance customer service through effective communication and strategi...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $90K *

Partner with us to oversee and enhance repairs of welding equipment, ensuring optimal functionality while managing customer relations and service operations effectively...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $130K *

Lead customer lifecycle marketing and loyalty strategy, overseeing a team to enhance engagement, retention, and revenue through data-driven, omni-channel programs and innovative loyalty initiatives...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$68K - $106K *

Empower your team and optimize service delivery excellence while managing client relationships and operational performance. Drive continuous improvement initiatives and leadership development to excee...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Pioneer operational efficiency as a Workforce Manager, optimizing staffing and strategies for seamless multi-channel service delivery in travel. Collaborate with leadership to enhance client satisfact...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Champion customer success by managing onboarding and ongoing support for our lease and asset management platform, driving customer engagement, health, and satisfaction throughout the client lifecycle...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$133K - $200K *

Drive comprehensive benefits and retirement programs across US and Canada, ensuring compliance and operational excellence while managing stakeholder relationships. Lead a dedicated team to enhance org...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Drive growth by leading retail media strategies and optimizing campaigns across key partners. Collaborate cross-functionally to achieve sales and traffic targets while managing budgets and performance...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Explore growth opportunities by building relationships and driving sales in your region. Utilize your interpersonal skills to directly influence the company's expansion while representing innovative s...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Accelerate operational excellence by leading continuous improvement initiatives and lean manufacturing strategies. Collaborate with cross-functional teams to enhance productivity, reduce waste, and fo...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Lead the charge in sales success, driving profitability, customer satisfaction, and team performance. Oversee recruiting, training, and management of sales staff while ensuring adherence to dealership...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $130K *

Transform customer experiences as you lead a team in developing data-driven CRM and loyalty strategies that engage and retain customers across diverse channels, driving both loyalty and revenue growth...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $180K *

Drive the success of the Creative Production team by managing business affairs, ensuring compliance, and optimizing project execution while maintaining strong relationships with clients and vendors...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$78K - $103K *

Join a team that empowers excellence in customer service management while driving team performance, fostering a safe environment, and achieving operational goals through effective leadership and train...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$74K - $99K *

Lead the charge in delivering exceptional service through managing a high-performing team. Elevate customer satisfaction while meeting sales and operational goals by fostering a supportive and efficie...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.