Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $150K *

Champion customer loyalty initiatives by overseeing daily operations, managing budgets, collaborating across teams, and implementing strategic marketing campaigns to enhance engagement and drive measu...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$86K *

Lead exceptional guest experiences by supporting Front Office operations and ensuring top-notch service standards. Collaborate with various departments to manage staffing and maintain high levels of c...

3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $115K *

Lead a dynamic Field Service Group, delivering exceptional onsite and remote support for machinery across global markets, ensuring customer satisfaction and operational efficiency...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Optimize benefits administration by leading teams, driving compliance, and enhancing vendor relations to deliver impactful employee benefits strategies. Collaborate across departments to ensure seamle...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$63K - $99K *

Lead a dynamic service delivery team to enhance critical C++ applications. Ensure service excellence by resolving production issues, optimizing operations, and fostering collaboration among cross-func...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Join as a regional customer experience leader, driving CX performance improvement. Collaborate with field leaders to ensure adoption of initiatives and accountability across locations, utilizing data...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $120K *

Transform customer experience by leading regional CX initiatives, driving performance improvements, and fostering accountability among field leaders to enhance service standards across multiple locati...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $120K *

Lead the charge in enhancing customer experience across multiple locations by partnering with regional leaders to drive accountability, improve performance metrics, and adopt best practices for except...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$142K - $147K *

Develop and manage end-to-end software deliveries, leading teams to deliver business solutions and support ongoing projects. Collaborate cross-functionally to streamline customer engagement and enhanc...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $146K *

Take ownership of client relationships, deliver strategic guidance, and ensure value realization for government accounts through effective program management, stakeholder engagement, and ROI advocacy...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Transform your career by driving strategic initiatives to optimize sales and partnerships, enhancing brand presence at key retail accounts while ensuring exceptional performance and growth through dat...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Transform the web experience through strategic ownership, ensuring alignment with marketing goals and optimizing customer journeys across a B2B SaaS platform. Lead cross-functional teams to enhance en...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Grow your career with a dynamic team as you drive product marketing strategies that boost customer understanding and business growth. Collaborate cross-functionally to translate product features into...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $95K *

Empower your culinary career by leading a team to ensure excellence in food service operations, uphold safety standards, and drive customer satisfaction while navigating the dynamic challenges of a hi...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$85K - $100K *

Help us enhance customer relationships while driving adoption and engagement across our SaaS platform. You will lead onboarding and provide support, ensuring customers maximize value throughout their...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Shape dealership success by managing service and parts operations, enhancing customer satisfaction, and executing strategic plans through strong relationships with dealers to drive performance and ope...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive analytics excellence by leading a talented team, optimizing operations, and delivering impactful insights that align with business goals. Champion data quality and governance while fostering col...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Champion customer success by leveraging data and project management to enhance the adoption of innovative autonomous solutions while building strong relationships and delivering tailored support to me...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $85K *

Lead a dynamic Flight Operations team by coordinating flight activities and ensuring compliance with regulations. Mentor staff, manage operations, and enhance performance to maintain the highest safet...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$93K - $110K *

Accelerate progress at our Market Center by driving service results and optimizing team performance. Collaborate with District Managers to foster growth, improve customer satisfaction, and ensure effe...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Lead the charge in achieving strategic account objectives through innovative sales strategies and cross-functional collaboration, driving volume goals and promotional success within the CPG sector in...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Manage dealer relationships to expand market share, drive adoption of lending programs, and increase sales success in the automotive sector through proactive engagement and strategic initiatives...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$81K *

Transform the automotive dealer landscape by growing relationships and maximizing market share through education, collaboration, and strategic business development initiatives in a dynamic and fast-pa...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Shape the future of automotive financing by expanding dealer relationships and market share. Drive business growth through education, collaboration, and strategic outreach, ensuring exceptional dealer...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.