In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Experience & Service Transformation Advisory Manager
$87K - $235K *
Join a team that's transforming customer service solutions by leveraging expertise in management consulting, technology, and innovative design. Drive client success through insights, strategic recomme...
2 weeks ago
$80K - $110K *
Lead the service department by managing operations, optimizing workflows, and ensuring high-quality service delivery. Foster customer relationships while meeting sales objectives and maintaining safet...
3 days ago
$105K - $120K *
Join a dynamic finance team to lead credit and collections, optimizing cash flow and internal customer relationships while implementing automation tools for efficiency and driving impactful strategies...
2 weeks ago
Project Manager - Service Productivity
$93K - $137K *
Accelerate service productivity by managing multiple global projects, enhancing internal digital processes, and delivering $10M in productivity over two years. Foster collaboration, build change manag...
3 weeks ago
$114K - $190K *
Unlock growth potential by leading 12-20 Financial Centers, driving performance, fostering collaboration, and delivering exceptional customer experiences in the Lancaster County Market...
Today
$69K - $129K *
The Manager, Business Compliance provides regulatory compliance advice and direction to various Wealth businesses, ensuring adherence to regulatory requirements and the effective implementation of com...
Reposted 2 weeks ago
Manager, Operational Excellence
$118K - $162K *
Join a team that's committed to driving innovation and operational excellence. As a Manager, you'll implement Lean methodologies, lead change initiatives, and explore emergent technologies to optimize...
4 weeks ago
Manager, Operational Excellence
$118K - $162K *
Inspire operational excellence by driving innovative strategies and processes. Lead cross-functional initiatives, utilizing Lean methodologies and emerging technologies to enhance efficiency and foste...
4 weeks ago
$75K - $95K *
Champion exceptional technical operations to enhance customer satisfaction, overseeing installation, service, and maintenance across multiple departments while ensuring optimal network performance and...
6 days ago
$120K - $153K *
Lead the charge in overseeing service center operations, driving profitability, and enhancing employee performance while ensuring excellent customer communication and adherence to safety standards...
2 weeks ago
$100K - $140K *
Engage in a fast-paced, high-impact role where you will lead, develop, and drive performance of a skilled team. Own operational outcomes while enhancing processes for continuous improvement in a rapid...
6 days ago
Senior Manager Customer Support - Environmental Solutions
$125K - $173K *
Lead regional Customer Support operations in Environmental Solutions. Ensure high-quality service, compliance, and performance while fostering team development and driving continuous improvement withi...
4 weeks ago
Regional Manager, Service Operations
$113K - $170K *
Transform service delivery through effective leadership and management, ensuring operational excellence and safety across multiple service lines while empowering a skilled team of technicians to meet...
2 weeks ago
Regional Manager, Service Operations
$113K - $170K *
Join a team that's dedicated to leading service operations across various critical lines, ensuring safety and excellence in installation, commissioning, and maintenance for mission-critical environmen...
2 weeks ago
$100K - $157K *
Lead the charge in transforming customer experiences by delivering innovative, scalable insurance products. Collaborate cross-functionally to bridge business, technology, and customer needs while driv...
Reposted 2 weeks ago
Enterprise Customer Success Manager
$132K - $165K *
Grow your career with a pivotal role enhancing customer success through strategic account management, analytics expertise, and proactive engagement to drive net dollar retention and customer satisfact...
2 weeks ago
$80K - $113K *
Engage with key stakeholders to drive agency sales and foster partnerships. This role involves strategic planning, negotiating production goals, and enhancing the WCF brand through effective communica...
1 week ago
Merchandising Manager of Operations
$78K - $97K *
Pioneer enhanced retail operations, maximizing sales and profitability through strategic execution and team leadership. Cultivate operational excellence, elevate customer experiences, and optimize eff...
3 days ago
Field Category Manager - Food Service - Northeast Business Unit
$70K - $95K *
Accelerate progress at strategic operations by managing vendor relationships, executing local assortments, and driving sales through effective promotional strategies and operational reporting...
4 weeks ago
Information Technology (IT) Service Manager
$90K - $120K *
Lead the global delivery of IT services, ensuring efficient operations and support for all infrastructure needs. Drive continuous improvement in IT processes and support a diverse team to enhance orga...
2 weeks ago
$67K - $100K *
Grow your career with a dynamic product team, translating insights into impactful product strategies. Collaborate with cross-functional partners to enhance user experience and drive operational excell...
1 week ago
Regional Manager - Philadelphia Area
$110K - $120K *
Shape property performance and maximize value by overseeing operations, aligning with ownership goals, and developing strategic plans. Lead and motivate on-site teams while ensuring compliance with po...
1 month ago
$93K *
Oversee day-to-day content management operations, ensuring quality and timeliness of interactive deliverables. Collaborate cross-functionally while managing page structures and optimizing tools in a f...
1 week ago
Manager, Marketing & CRM Analytics
$90K - $120K *
Analyze customer data to derive insights that drive marketing strategies. Collaborate with teams to enhance data quality and develop dashboards for strategic decision making. Empower stakeholders thro...
Reposted 2 weeks ago
$95K *
Transform the future of field sales by leading a high-performing team of salon consultants, driving strategic initiatives and business growth while enhancing customer relationships across diverse mark...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.