Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$108K - $130K *
Join a team that's redefining lease accounting excellence by leading compliance with ASC 842 and U.S. GAAP. Oversee a diverse portfolio, manage a skilled team, and collaborate across functions to driv...
Today
$208K - $256K *
Unlock market potential by aligning strategic goals with customer needs, leading diverse teams, and driving operational excellence to enhance sales effectiveness and profitability in a dynamic environ...
1 week ago
$95K - $115K *
Drive financial excellence by partnering with operations teams to enhance analysis, reporting, and performance evaluation. This role involves mentoring managers and ensuring compliance while fostering...
2 days ago
$95K - $115K *
Partner with us to drive financial analysis and reporting, enhancing operational performance. Lead and mentor teams while ensuring compliance and maximizing profitability through strategic insights an...
2 days ago
$80K - $95K *
Transform your career by partnering with clients to deliver impactful advertising solutions. Collaborate cross-functionally to drive measurable results and foster long-term relationships, ensuring ope...
1 week ago
Consumer Loan Servicing - Mgr - Auto Loan Servicing
$125K - $135K *
Elevate auto loan servicing operations by leading teams, optimizing processes, and ensuring compliance. Collaborate across departments to enhance member experiences and drive portfolio growth while ma...
1 week ago
Dealership Service Manager - Dave Smith Motors Inc.
$140K - $160K *
Pioneer a thriving service department by optimizing operations, enhancing team dynamics, and achieving sales goals while ensuring compliance with regulations and fostering a loyal clientele...
2 weeks ago
$114K - $160K *
Lead strategic sales initiatives to drive growth, manage key accounts, and develop proposals. Collaborate with internal teams to optimize customer relationships and ensure successful sales outcomes in...
3 weeks ago
$114K - $160K *
Empower growth by driving sales strategies, managing key accounts, and building relationships with customers and partners. Take ownership of sales pipelines and proposals to achieve targets in a dynam...
3 weeks ago
Senior Manager, Program Management
$109K - $150K *
Transform the eCommerce customer experience by leading strategy and performance management initiatives focused on NPS and Perfect Order metrics, driving cross-functional collaboration to enhance custo...
Today
Senior Manager, Program Management
$80K - $155K *
Lead the charge in executing strategic business initiatives, driving cross-functional collaboration, and mentoring teams to achieve performance excellence while fostering a high-performing environment...
Today
Senior Manager, Program Management
$80K - $155K *
Lead the charge in executing strategic business initiatives, driving cross-functional collaboration, and optimizing performance through data-driven insights. Mentor teams to foster a high-performing e...
Today
Senior Manager, Program Management
$80K - $155K *
Drive the execution of strategic business plans by leading cross-functional teams, enhancing operational efficiency, and fostering a culture of continuous improvement while ensuring compliance with co...
Yesterday
Senior Manager, Program Management
$104K - $202K *
Drive workforce transformation initiatives by leading program strategy, governance, and execution across teams. Collaborate with stakeholders to enhance manager readiness and associate experience, ens...
5 days ago
Senior Manager, Program Management
$104K - $202K *
Lead the charge in workforce transformation programs, driving strategy, governance, and execution across teams. Collaborate with stakeholders to enhance manager readiness and associate experience, ens...
5 days ago
$68K - $93K *
Grow your career with a pivotal role supporting merchandising strategies, enhancing sales and market share through effective collaboration with Franchisees and management, while ensuring compliance an...
Today
$112K - $197K *
Deliver comprehensive patient care by managing prescriptions, immunizations, and member counseling while driving sales and ensuring compliance with regulations. Foster community outreach and develop t...
4 days ago
$80K - $95K *
Transform customer experiences by leading onboarding and relationship management, ensuring value creation through collaboration and effective communication. Drive software optimization and contribute...
6 days ago
$80K - $95K *
Unlock customer success by managing relationships and optimizing the Goby platform. Collaborate with teams to enhance service delivery, drive value creation, and support clients in achieving their sus...
6 days ago
Business Project Manager - Global Client Services
$105K - $150K *
Lead the charge in executive support and strategic sales initiatives, managing schedules, communications, and events for the EVP of Global Client Services. Drive efficiency and stakeholder engagement...
5 days ago
$96K - $160K *
Engage with us to lead operations at a dynamic branch, overseeing multiple departments and driving excellence in customer service, team performance, and operational efficiency in a fast-paced environm...
Today
$96K - $160K *
Drive operational excellence by leading a high-performing team across multiple departments, ensuring top-tier customer service and maintaining exceptional standards in a large distribution center...
Today
$96K - $160K *
Deliver operational excellence by leading a high-performing team across multiple departments, ensuring top-tier customer service and maintaining exceptional standards in a large distribution center...
Today
$96K - $160K *
Drive operational excellence! Lead a high-performing team to enhance service delivery and manage diverse departments in a dynamic environment, ensuring top-tier performance and employee engagement...
Today
$96K - $160K *
Elevate operational excellence by leading a dynamic team across multiple departments, ensuring top-tier customer service and efficient management of a large distribution center while fostering talent...
Today
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.