Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$87K - $235K *

Join a team that's transforming customer service solutions by leveraging expertise in management consulting, technology, and innovative design. Drive client success through insights, strategic recomme...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Lead the service department by managing operations, optimizing workflows, and ensuring high-quality service delivery. Foster customer relationships while meeting sales objectives and maintaining safet...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$105K - $120K *

Join a dynamic finance team to lead credit and collections, optimizing cash flow and internal customer relationships while implementing automation tools for efficiency and driving impactful strategies...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$93K - $137K *

Accelerate service productivity by managing multiple global projects, enhancing internal digital processes, and delivering $10M in productivity over two years. Foster collaboration, build change manag...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$114K - $190K *

Unlock growth potential by leading 12-20 Financial Centers, driving performance, fostering collaboration, and delivering exceptional customer experiences in the Lancaster County Market...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$69K - $129K *

The Manager, Business Compliance provides regulatory compliance advice and direction to various Wealth businesses, ensuring adherence to regulatory requirements and the effective implementation of com...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$118K - $162K *

Join a team that's committed to driving innovation and operational excellence. As a Manager, you'll implement Lean methodologies, lead change initiatives, and explore emergent technologies to optimize...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$118K - $162K *

Inspire operational excellence by driving innovative strategies and processes. Lead cross-functional initiatives, utilizing Lean methodologies and emerging technologies to enhance efficiency and foste...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Champion exceptional technical operations to enhance customer satisfaction, overseeing installation, service, and maintenance across multiple departments while ensuring optimal network performance and...

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $153K *

Lead the charge in overseeing service center operations, driving profitability, and enhancing employee performance while ensuring excellent customer communication and adherence to safety standards...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Engage in a fast-paced, high-impact role where you will lead, develop, and drive performance of a skilled team. Own operational outcomes while enhancing processes for continuous improvement in a rapid...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $173K *

Lead regional Customer Support operations in Environmental Solutions. Ensure high-quality service, compliance, and performance while fostering team development and driving continuous improvement withi...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$113K - $170K *

Transform service delivery through effective leadership and management, ensuring operational excellence and safety across multiple service lines while empowering a skilled team of technicians to meet...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$113K - $170K *

Join a team that's dedicated to leading service operations across various critical lines, ensuring safety and excellence in installation, commissioning, and maintenance for mission-critical environmen...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $157K *

Lead the charge in transforming customer experiences by delivering innovative, scalable insurance products. Collaborate cross-functionally to bridge business, technology, and customer needs while driv...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$132K - $165K *

Grow your career with a pivotal role enhancing customer success through strategic account management, analytics expertise, and proactive engagement to drive net dollar retention and customer satisfact...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $113K *

Engage with key stakeholders to drive agency sales and foster partnerships. This role involves strategic planning, negotiating production goals, and enhancing the WCF brand through effective communica...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $97K *

Pioneer enhanced retail operations, maximizing sales and profitability through strategic execution and team leadership. Cultivate operational excellence, elevate customer experiences, and optimize eff...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Accelerate progress at strategic operations by managing vendor relationships, executing local assortments, and driving sales through effective promotional strategies and operational reporting...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $120K *

Lead the global delivery of IT services, ensuring efficient operations and support for all infrastructure needs. Drive continuous improvement in IT processes and support a diverse team to enhance orga...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$67K - $100K *

Grow your career with a dynamic product team, translating insights into impactful product strategies. Collaborate with cross-functional partners to enhance user experience and drive operational excell...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $120K *

Shape property performance and maximize value by overseeing operations, aligning with ownership goals, and developing strategic plans. Lead and motivate on-site teams while ensuring compliance with po...

1 month ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$93K *

Oversee day-to-day content management operations, ensuring quality and timeliness of interactive deliverables. Collaborate cross-functionally while managing page structures and optimizing tools in a f...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Analyze customer data to derive insights that drive marketing strategies. Collaborate with teams to enhance data quality and develop dashboards for strategic decision making. Empower stakeholders thro...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K *

Transform the future of field sales by leading a high-performing team of salon consultants, driving strategic initiatives and business growth while enhancing customer relationships across diverse mark...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.