Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Drive quality excellence by developing and managing comprehensive quality programs, ensuring product compliance and strategic improvement initiatives across all manufacturing and service activities...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Drive exceptional dining services by effectively managing operations, overseeing budgets, and nurturing team relationships to meet and exceed client expectations in a dynamic and upscale food service...

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$75K - $90K *

Empower teams by overseeing fire alarm system inspection, service operations, and repairs. Lead field technicians while ensuring code compliance, quality, and customer satisfaction across multiple sit...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $105K *

Lead the development and execution of strategic communications for franchisee and field operations, ensuring consistent, audience-focused messaging across multiple channels that aligns with organizati...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $125K *

Drive excellence in technical service delivery by overseeing day-to-day operations, ensuring customer satisfaction, and managing critical escalations while fostering a culture of continuous improvemen...

Mississauga, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $140K *

Engage with key stakeholders to drive customer growth and retention, while managing expansions and renewals within your account portfolio. Leverage strategic sales methods to uncover opportunities and...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$91K *

Join a team that's focused on delivering exceptional guest experiences while leading service operations across multiple areas. Drive efficiency, foster team development, and ensure satisfaction in a d...

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Shape your career by driving strategic supplier management across crucial categories in a dynamic environment. Collaborate with stakeholders to enhance performance, mitigate risks, and maximize enterp...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a high-impact supplier management team focused on strategic partnerships. Shape supplier governance, optimize performance, and drive enterprise-wide value through collaboration with business lead...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of documentation review by leading a high-performing team, ensuring quality standards, optimizing workflows, and enhancing compliance through collaborative operational excellence and...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $175K *

Transform service management into a high-performing unit by leading continuous improvement, optimizing processes, and governing service catalogs across multi-functional teams. Utilize AI tools to enha...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$104K - $156K *

Lead the charge in enhancing customer success through post-sales support, project management, and strategic initiatives. Collaborate across teams to optimize outcomes, drive retention, and foster cust...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Drive relationships and revenue growth by identifying and serving client needs with HVAC solutions. Engage with commercial stakeholders, handle complex sales cycles, and collaborate for exceptional pr...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Take ownership of driving sales success by leading and developing a dynamic team of sales professionals in the Calgary region. Achieve ambitious targets for home and wireless services while fostering...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Unlock your potential as a dynamic leader, driving sales success through innovative strategies and a motivated team. Foster a culture of inclusivity while achieving ambitious targets within the teleco...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$115K - $121K *

Lead operations to drive growth, enhance client satisfaction, and foster innovation in a dynamic hospitality environment. Ensure service excellence and best practices while managing diverse teams and...

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Lead impactful fulfillment operations, ensuring timely and quality service delivery. Manage field activities, coordinate resources, and enhance client communication while upholding safety and complian...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$63K - $99K *

Elevate e-commerce operations by ensuring platform reliability and enhancing processes. Lead cloud operations on GCP, mentor teams, and oversee incident management while driving continuous improvement...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive success by managing key customer relationships and leading the execution of strategic plans. Collaborate across teams to analyze market opportunities and optimize pricing strategies while ensuri...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $113K *

Shape the future of disability management by leading a dedicated team, overseeing claims, coaching staff for peak performance, and collaborating effectively to achieve service delivery objectives with...

London, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Drive business success by managing strategic partner relationships, enhancing market presence and identifying growth opportunities. Collaborate with leadership and conduct regular reviews to maximize...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$102K - $130K *

Lead client success initiatives by managing relationships, driving growth, and ensuring satisfaction across a diverse portfolio of accounts. Collaborate cross-functionally to align client needs with b...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a results-driven team as you lead service delivery efforts, enhance client satisfaction, and ensure operational excellence in a dynamic MSP environment. Your strategic leadership will directly im...

Vancouver, BCIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Collaborate to deliver exceptional service as a Service Delivery Manager, guiding a dedicated team in managing client relationships, driving operational efficiency, and enhancing service quality withi...

Nelson, BCIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.