Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$87K - $131K *

Champion customer service excellence by supervising daily operations, coaching CSRs, and ensuring compliance with regulatory standards while striving to meet key performance indicators in a dynamic ca...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$99K - $234K *

Shape the future of pre-need sales management by leading teams to exceed targets, mentoring sales staff, and refining processes. Drive community engagement to enhance brand presence while maintaining...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $114K *

Empower a dynamic retail district by leading multi-store operations. Drive sales, nurture leadership talent, and implement best practices. Collaborate with a passionate team to achieve excellence in c...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Lead the charge in ensuring a safe workplace by implementing safety protocols, training staff, and conducting inspections. This role demands strong organizational skills and experience in maintaining...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that champions the health of Public Safety Software accounts. You'll facilitate issue resolution, enhance service delivery, and strengthen customer relationships within a remote role that...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$72K - $130K *

Manage client relationships and service delivery while coordinating cross-functional efforts to drive successful outcomes. Utilize your expertise to foster strong partnerships with employer clients an...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Champion end-to-end telecommunications service delivery, manage carrier relationships, ensure performance optimization, and drive continuous improvement strategies to enhance customer and operational...

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $100K *

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$240K - $260K *

Unlock potential by leading innovative SAP solutions that drive client success and business growth. Collaborate with teams to deliver strategic, tailored offerings while managing complex projects and...

2 weeks ago

  •   15+ years exp.  •   Enterprise Technology

$100K - $125K *

Manage and optimize a high-performing service department focused on customer satisfaction and operational efficiency. Lead teams, oversee service processes, and drive revenue growth while ensuring ope...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $140K *

Unlock your potential by leading a dynamic team to deliver exceptional client service. Drive innovative strategies, foster a collaborative culture, and achieve strategic objectives while nurturing tal...

Vancouver, BCIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Lead the charge in developing a top-performing sales team that drives market share and customer satisfaction while adhering to ethical standards and company policies...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive maintenance excellence by managing a team of supervisors and optimizing assembly operations. Ensure safety, quality, and equipment capabilities while fostering a culture of improvement and suppo...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join our team as you oversee regional operations, drive profitability, and develop management talent. Lead strategic initiatives in a hands-on leadership role while ensuring safety compliance and maxi...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $85K *

Manage catering solutions and events, leading the team to exceed customer expectations and maintain service standards for diverse functions. Drive quality delivery and teamwork in a dynamic hospitalit...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Oversee the management and execution of travel and expense programs, ensuring high-quality service delivery and operational efficiency while maintaining partnerships with vendors for optimal program p...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Lead the charge in optimizing travel and payment services across North America and internationally. Manage operations, oversee vendor relationships, and ensure efficient program execution while drivin...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead the management of travel and card payment services, ensuring high-quality support and effective operations across North America while fostering partnerships with external vendors to optimize prog...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Shape the future of global travel and expense management by leading a high-performing team, optimizing vendor relationships, and delivering exceptional service across corporate card and travel program...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead the charge in elevating the travel and payment services programs while ensuring seamless operations, fostering strategic vendor relationships, and delivering exceptional service to stakeholders a...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $115K *

Join our dynamic team to lead a multi-skilled group preparing vehicles for automotive crash testing. Drive operational excellence while ensuring quality, safety, and timely execution of projects in a...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$99K - $127K *

Join a team that's driving IT excellence by optimizing infrastructure and systems across locations. Lead initiatives ensuring seamless operations and exceptional guest experiences while collaborating...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.