Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $130K *

Drive the design and governance of compensation programs that attract and retain talent. Collaborate with HR and Finance to ensure compliance, competitive positioning, and alignment with business goal...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$75K - $90K *

Make your mark at a dynamic dealership by driving Traffic Management success, enhancing sales performance, and collaborating with teams to achieve brand KPIs while ensuring compliance and optimizing i...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Champion customer satisfaction and operational efficiency by supervising a dynamic scheduling team. Ensure seamless communication between production and clients, driving successful delivery metrics th...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $125K *

Grow your career by leading a team focused on exceptional customer service and retention outcomes. Manage service excellence, enhance customer experience, and drive effective complaint resolution whil...

Markham, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead the charge in optimizing operations within a dynamic apparel distribution center. Oversee fulfillment processes, drive continuous improvement, and collaborate cross-functionally to achieve excell...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Lead the charge in developing and executing innovative marketing strategies that align with revenue goals, oversee multi-channel campaigns, and ensure brand consistency while driving team performance...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $85K *

Optimize service delivery operations while ensuring the highest safety standards. Lead, train, and develop a team of drivers to enhance customer satisfaction and drive sales growth effectively through...

Brampton, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Unlock potential by leading dynamic financial operations, streamlining strategies, and enhancing compliance in a collaborative environment to drive growth and impact for healthcare stakeholders and co...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Unlock potential by leading the Service Interaction Analytics & BI function across Canada. Drive enhancements in client experience and operational efficiency through data-driven insights and strategic...

Toronto, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Drive exceptional customer service and warranty outcomes by leading strategic initiatives and fostering a customer-centric culture. Collaborate cross-functionally to enhance performance, efficiency, a...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$66K - $105K *

Deliver exceptional customer support by implementing and customizing network solutions, conducting training, and ensuring seamless software deployment for client success in fast-paced environments...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Lead the charge in delivering exceptional IT support across corporate and customer sites. Oversee a dedicated team, manage service metrics, and drive continuous improvement using IT Service Management...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Lead operations for a dynamic print production facility. Drive quality, efficiency, and team performance while fostering a positive culture. Manage multiple departments to ensure seamless workflow and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $175K *

Lead daily service operations to enhance customer satisfaction, manage workflows, and support the service team in a fast-paced environment. Drive efficiency and maintain operational excellence while n...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Advance departmental efficiency and profitability while leading operations, managing budgets, and ensuring service quality. Foster team development, meet KPIs, and maintain compliance with industry re...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $110K *

Unlock potential by facilitating seamless customer experiences through project management and relationship building. Drive adoption and satisfaction, ensuring successful implementations and long-term...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Empower your career by managing supply and demand functions across key categories. Lead strategic sourcing efforts, enhance supplier relationships, and ensure project delivery while driving cost optim...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Deliver optimized sourcing strategies to manage supplier relationships, enhance operational efficiency, and minimize risk. Drive collaboration among teams, ensuring alignment with business goals while...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $153K *

Shape the future of regional sales by leading a dynamic team, developing innovative strategies, and driving revenue growth through effective training and management, while ensuring adherence to corpor...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Shape the future of regional sales by enhancing training and driving performance. Partner with leadership to implement strategies that boost revenue across multiple areas while collaborating with team...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Grow sales excellence by leading a dynamic team, enhancing strategies, designing training programs, and driving revenue growth across multiple locations in the region...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Unlock potential by managing and driving sales initiatives across regions, enhancing strategies for lead generation and team performance while cultivating relationships that boost organizational growt...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Drive sales growth as you enhance team performance and implement strategies across multiple departments. Collaborate closely with management to optimize operations while ensuring adherence to company...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Champion revenue growth by leading a dynamic sales team to drive new business and optimize client relationships, ensuring a robust pipeline and strategic market positioning through data-driven insight...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$108K - $135K *

Innovate customer lifecycle strategies by managing systems end-to-end, aligning tech with business outcomes. Collaborate cross-functionally and drive programs to enhance customer success without requi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.