Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$135K - $165K *

Empower client success by managing relationships and driving service delivery excellence for a portfolio of Oracle managed services clients, ensuring satisfaction and adherence to SLAs while fostering...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $165K *

Champion client success by managing relationships and driving outcomes for Oracle managed services. Enhance service delivery, uphold SLAs, and ensure client satisfaction while pursuing growth initiati...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Lead the charge in driving sales success by managing a dynamic team of sales executives. Collaborate across departments to ensure outstanding customer service while exceeding revenue goals and buildin...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Join us in leading operational excellence in a fast-paced environment, directing strategic initiatives and fostering team growth while ensuring client satisfaction and product quality in our manufactu...

Brampton, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive the successful launch and ongoing operation of a new service centre, overseeing team building, process establishment, and high-performing service operation while ensuring compliance, quality, an...

Brampton, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$112K - $187K *

Serve as a key contributor to modernize case management and ticketing in Salesforce, partnering with cross-functional teams to enhance service operations, improve workflows, and drive customer satisfa...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $187K *

Optimize service delivery by leading case management modernization initiatives across Salesforce, collaborating with cross-functional teams to enhance B2B workflows, improve customer experiences, and...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $187K *

Drive operational efficiency by enhancing case management within Salesforce. Collaborate with cross-functional teams to identify challenges, design solutions, and implement process improvements for be...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $187K *

Deliver transformative product management strategies for B2B service operations, enhancing case management and ticketing while collaborating across multiple teams to optimize performance and customer...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$98K - $145K *

Lead your career by managing a high-performing customer service team, enhancing operational excellence, and delivering exceptional client experiences. Drive customer satisfaction and retention through...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$115K *

Shape the future of fleet maintenance by overseeing daily operations, coordinating a team of technicians, and ensuring optimal equipment performance to meet all contractual obligations while fostering...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $145K *

Drive operational excellence by managing HVAC service teams. Oversee daily operations, enforce safety standards, optimize labor productivity, and support project execution to achieve timely, cost-effe...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$71K - $106K *

Drive operational excellence by managing digital print production, overseeing team performance, and maintaining compliance to meet business financials and quality standards while ensuring a positive c...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's committed to enhancing customer operations by leading strategic initiatives and managing high-performing teams, ensuring exceptional service and continuous improvement across the cu...

Today

  •   5 - 7 years exp.  •   Food & Beverages

$91K - $121K *

Join a team that's redefining guest experiences through innovative marketing strategies, leading campaigns across various channels, and fostering brand enhancement—shape the future of Disney Photo Ima...

1 week ago

  •   8 - 10 years exp.  •   Media

$80K - $95K *

Champion a high-performing customer service team, guiding performance management, driving continuous improvement, and fostering strong internal and external relationships to enhance customer experienc...

Today

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Drive proactive labor relations strategies, ensuring compliance and positive engagement with unions. Support grievance resolutions while aligning organizational goals with long-term operational planni...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$114K - $164K *

Unlock impactful financial modeling and pricing strategies. Collaborate to support client portfolios, manage contracts, and lead a dynamic team that fosters innovation and performance excellence while...

Guelph, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $164K *

Drive impactful pricing strategies and client relations while developing your team. Manage profitable portfolios and initiatives to ensure compliance, operational efficiency, and a high-performance cu...

Burlington, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $164K *

Transform client offerings by pricing, analyzing portfolios, and managing contracts. Leverage actuarial skills to enhance profitability while leading a team to achieve strategic objectives and improve...

Mississauga, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $130K *

Join a team that drives excellence in facility maintenance and engineering. Oversee all activities related to Mechanical, Electrical, and Plumbing services, ensuring compliance and safety standards ar...

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Lead the charge in maintenance operations, ensuring compliance and efficiency across a diverse portfolio. Manage teams and contractors, oversee preventative programs, and foster client relationships w...

Edmonton, ABIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Explore strategic account management opportunities with top-tier commercial HVAC clients, driving retention, growth, and satisfaction through deep relationships, enterprise solutions, and cross-functi...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Drive agent performance and client retention by coaching Financial Representatives. Foster production growth through effective training, strategic direction, and resource management to achieve organiz...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$700K+ *

Elevate your career by leading a dynamic sales team to exceed performance goals while fostering community relationships and enhancing customer experiences in a high-impact environment. Embrace the cha...

Today

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.