Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Empower your career by leading strategic initiatives that drive operational excellence. Collaborate with cross-functional teams, manage priorities, and ensure successful execution of high-impact proje...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $120K *

Lead day-to-day operations of the service center, ensuring high customer satisfaction, profitability, and team effectiveness while managing performance metrics and P&L accountability in a dynamic envi...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $225K *

Inspire excellence by leading the service team to optimize performance and customer satisfaction, implementing efficient processes, and fostering collaboration across departments. Drive improvement th...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Help us manage the Privacy Program by leading project initiatives, enhancing operational efficiency, and ensuring compliance with privacy regulations while collaborating with IT and key stakeholders o...

4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Shape the future of customer operations by leading a dynamic team, managing complex hierarchies, and driving process improvements to enhance data accuracy and operational efficiency within a fast-grow...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $135K *

Transform operations by fostering safety, quality, and continuous improvement. Lead teams to achieve excellence through accountability and collaboration, ensuring high-quality products and a sustainab...

Langley, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Join a high-energy dealership as a proactive leader to develop sales strategies, mentor staff, and drive customer engagement. Leverage your experience in the automotive industry to exceed sales goals...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the ISO 9001:2015 Quality Management System, driving quality improvements across manufacturing while collaborating with teams and managing audits to ensure compliance and enhance overall product...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Accelerate progress at supply chain functions to achieve strategic goals and enhance customer service. Collaborate with internal and external stakeholders to improve operations, ensuring alignment of...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $140K *

Take ownership of operational excellence within a $60M portfolio of corporate dining accounts. Lead and inspire high-performing teams to achieve client satisfaction and financial performance across mu...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$136K - $170K *

Partner with us to drive service management excellence and enhance operational performance across technology platforms. Lead transformation initiatives, governance practices, and deliver customer-cent...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$65K - $134K *

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$163K - $218K *

Shape the future of media management by leading the evolution of a content platform. Drive strategy, enhance user experiences, and collaborate across teams to deliver innovative publishing solutions f...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$155K - $208K *

Tackle the end-to-end evolution of a media platform, optimizing workflows and driving alignment across teams to enhance editorial efficiency and content publishing across digital platforms. Bring stro...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Champion your career by leading a dynamic business insurance service team, ensuring employee retention and talent growth. Drive strategic initiatives while enhancing colleague development and communic...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $110K *

Transform supply chain functions by collaborating with stakeholders to enhance customer service and aligning strategies with supplier goals for optimal efficiency and profitability...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Unlock potential by leading a service center team to achieve operational excellence, enhance customer satisfaction, and ensure compliance with industry regulations. Drive strategic growth while managi...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$82K - $182K *

Transform operations by driving performance in distribution centers, fostering talent development, and ensuring compliance, all while creating a first-class employee experience focused on engagement a...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $130K *

Transform regional field service operations to ensure timely repairs, high-quality service delivery, and outstanding customer satisfaction while managing budget performance and a team of remote techni...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Optimize regional field service operations by leading a team of technicians, ensuring high-quality service delivery and financial performance. Drive customer satisfaction through timely issue resoluti...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $86K *

Elevate team performance by fostering a positive work environment while overseeing branch operations, ensuring compliance, and achieving financial goals through effective management and support...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Pioneer global service operations to enhance customer satisfaction, optimize machine performance, and ensure financial profitability. Lead a diverse team while driving innovation through strategic ini...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $95K *

Join a team that's shaping e-commerce and logistics operations, leading a dynamic department focused on strategy, customer service, and team development. Drive performance in a passionate and fast-pac...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $85K *

Elevate your career by managing key client accounts and driving growth through strategic leadership in retail sales and account management. Foster long-term relationships and ensure client success whi...

Woodbridge, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.