Customer Service Manager Jobs in Worcester, MA

Unlock the potential of provider engagement and growth programs, owning their performance, leading cross-functional teams, and driving data-driven insights to ensure optimal results. Be instrumental i...

Lead the charge in technical leadership and team management, driving growth and innovation within a high-performing group of experts delivering cutting-edge AI solutions to enterprise clients while en...

Drive the creation of a comprehensive Data & AI Governance program that establishes standards for data ownership, usage, and monitoring across the enterprise, while fostering responsible AI practices...

Transform your career by leading complex customer-focused projects in contact center and unified communications implementations. Manage end-to-end delivery, ensuring adherence to scope, budget, and st...

Reimagine North America's B2B marketing strategies by leading field marketing initiatives that drive demand and revenue. Collaborate across teams to tailor global narratives to local markets while dev...

Join a dynamic Client Service Operations team to enhance client experiences, optimize operational processes, and collaborate across functions to deliver exceptional service while actively managing ris...

Lead the charge in delivering complex programs that drive organizational goals. Collaborate with cross-functional teams to manage timelines, budgets, and performance, ensuring projects are executed ef...

Lead the charge in telecommunications operations by overseeing daily functions, ensuring service continuity, and providing staff training. Leverage expertise in PBX systems and support to enhance team...

Grow and lead a manufacturing engineering team, driving quality, efficiency, and process improvements in a fast-paced environment. Collaborate with cross-functional leaders to align manufacturing stra...

Lead medium to large projects by effectively managing resources, budgets, and schedules. Serve as the main point of contact while ensuring project success through strategic oversight and communication...

Join a team that's pioneering AI product management for enterprise-level LLMs. Drive strategy and operations for innovative products like ChatGPT Enterprise. Engage in cross-functional collaboration t...

Lead the charge in driving branch operations, maximizing financial performance, and enhancing customer experience through strategic initiatives and team development to promote excellence and complianc...

Transform the customer journey by leading global capability initiatives in campaign planning and automation, optimizing engagement strategies, and driving measurable business impact through collaborat...

Seek a strategic leader to drive transformative sales growth in BPO services across diverse industries. Inspire high-impact partnerships and build lasting relationships with C-suite executives to rede...

Manage and lead complex technology projects globally, ensuring on-time delivery, stakeholder engagement, and adherence to governance standards. Drive continuous improvement and innovation with a focus...

Innovate marketing strategies by executing targeted account-based initiatives. Collaborate cross-functionally to drive engagement and build relationships with strategic accounts, enhancing the custome...

Lead the charge in transforming business needs into strategic tech solutions, driving innovation and operational excellence across global IT service delivery while ensuring measurable value and user s...

Lead and elevate a high-performing program management team, enhancing execution discipline and visibility across complex product-development initiatives while collaborating with cross-functional teams...

Join a dynamic team to lead program management, enhance execution discipline, and drive visibility across complex engineering initiatives while fostering a high-performing culture and stakeholder alig...

Develop and innovate Oracle Cloud Time & Labor solutions, overseeing the entire process from design to deployment. Collaborate with key stakeholders to ensure compliance, integration, and effective wo...

Take ownership of strategic client relationships and accelerate growth by crafting targeted sales plans for mid-market accounts. Drive impactful solutions to effectively position services and meet sal...

Lead the charge in shaping product strategy and execution for finance solutions. Collaborate cross-functionally to deliver impactful customer experiences and drive measurable growth. Engage with indus...

Grow your career with a dynamic role in automotive service consulting, where you will coordinate between customers and technicians to ensure excellent service and repair communication, while developin...

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

Join a dynamic team as you drive technical excellence and seamless customer implementation. Collaborate closely across functions to turn complex data into impactful solutions, ensuring client success...