Customer Service Manager Jobs in Wilmington, MA

Transform regional quality performance by leading continuous improvement strategies, ensuring compliance, and supporting cross-functional teams. Drive initiatives to eliminate poor quality costs while...

Join a team that's transforming customer service operations through innovative strategies, leveraging technology and AI to enhance efficiency and client satisfaction while managing multifaceted engage...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Champion a high-performing service team across multiple facilities to ensure operational excellence and exceptional customer experiences while driving employee development and compliance with company...

Shape the future of service operations by overseeing multiple locations, driving team performance, and ensuring customer satisfaction while managing hiring, training, and adherence to policies across...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Lead the charge in enhancing after-sales finance strategies, optimizing operational processes, and driving performance across service operations. Collaborate with stakeholders to foster efficiency, vi...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Join a team that's redefining transportation management by optimizing pricing strategies, enhancing carrier relations, and improving route efficiency. Leverage your expertise in carrier procurement an...

Engage clients and manage daily operations for investment fund administration. You will maintain relationships and enhance client satisfaction while overseeing accurate reporting and efficient interna...

Join a team that's dedicated to managing client relationships and delivering exceptional service. You will interact with management at large firms, ensuring client needs are met while managing interna...

Drive impactful client relationships by managing communications, deliverables, and financial documents. Engage with stakeholders while coordinating internal teams to ensure client satisfaction and tim...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Lead the operation of delivery logistics, ensuring timely order fulfillment and fostering a safety-oriented culture. Collaborate to achieve customer service goals while promoting efficiency and teamwo...

Unlock your potential by leading a high-performing Customer Success team to drive exceptional customer satisfaction, engagement, and growth, while aligning with strategic business goals and fostering...

Lead and elevate a high-performing sales team while driving strategic growth in the financial services sector through innovative solutions and strong client relationships...

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

Lead the charge in ensuring quality service and compliance across client facilities while managing personnel, budgets, and operations to optimize profitability and enhance client relations in a dynami...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...

Champion the GTM tech stack by leading complex implementations, optimizing deal operations, and aligning cross-functional teams to drive revenue efficiency and scalability...

Accelerate progress at managing a sales team, driving business growth and fostering strong client relationships in the foodservice distribution sector, ensuring profitability and achieving sales targe...

Support fleet safety initiatives by ensuring compliance with DOT regulations, providing driver training, and implementing safety protocols for enhanced performance and risk mitigation across transport...

Partner with us to elevate client services, ensuring optimal plan administration and compliance for Defined Contribution, Non-Qualified, and HSA plans while cultivating strong relationships with stake...