Customer Service Manager Jobs in Wayne, NJ

Join a team that's crafting innovative customer strategies to drive profitable growth for emerging brands. Lead cross-functional initiatives, leverage data insights, and mentor your team while ensurin...

Own and elevate an AI-first customer support function by leading a dynamic team to deliver exceptional service, manage costs, and drive continuous improvement while collaborating across departments to...

Accelerate your career by leading a dynamic team to enhance outsourced service delivery and optimize IT performance. You will drive quality improvements, manage stakeholder relationships, and ensure c...

Develop and enhance service delivery across Managed Services while fostering strong stakeholder collaboration and optimizing performance standards. Drive strategic alignment between local demands and...

Lead the administrative services team by enhancing operations through innovative systems, ensuring legal compliance, and maintaining occupancy across a diverse portfolio while fostering a positive wor...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Grow your career as a senior expert in retail media strategy, managing campaigns across key retailers while leading a dynamic team. Drive marketing goals, enhance partnerships, and elevate consumer en...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Lead and optimize field service operations across a defined region, ensuring excellence in customer service and technician performance while managing a team of up to 15. Drive growth and uphold servic...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Drive customer success by leading onboarding, building relationships, and advocating for client needs. Ensure satisfaction through support, training, and product feedback. Collaborate with teams to en...

Lead the charge in managing the Contact Center team, enhancing client services, and driving operational improvements while fostering a culture of excellence through coaching and strategic oversight of...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Transform a high-performing sales organization by owning significant revenue, driving growth across key accounts, and cultivating strong client relationships while inspiring and developing your team t...

Lead global IT hardware operations, ensuring SLA compliance and team management. Drive supply chain efficiency with JIT inventory methodologies while mentoring team members and enhancing operational p...

Join our dynamic IT hardware operations team to oversee global inventory management and ensure timely fulfillment of hardware orders, while driving efficiency in operations and enhancing service deliv...

Lead the charge in customer cloud transformations, leveraging AWS solutions to drive strategic migrations and orchestrate seamless cloud adoption experiences that enhance business outcomes and fulfill...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Champion the delivery of exceptional employee health and benefits solutions. Collaborate with clients and carriers to enhance benefit plans while ensuring compliance and satisfaction through effective...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Reimagine operational excellence by leading service delivery for mortgage clients. Collaborate cross-functionally to enhance process efficiencies while managing teams and driving performance outcomes...

Advance operations by managing service delivery and driving strategic initiatives while overseeing teams in insurance tracking. Ensure productivity, compliance, and process improvements across multipl...