Customer Service Manager Jobs in Reston, VA

Lead the charge in optimizing revenue operations by designing data-driven workflows and enhancing systems. Collaborate across departments to streamline processes from lead generation to renewal, ensur...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Drive complex IT software projects to successful completion in a dynamic Agile/DevSecOps environment. Manage cross-functional teams, develop schedules, identify risks, and ensure customer satisfaction...

Lead a team of claims professionals managing complex cyber and liability claims. Drive performance through mentoring and training, ensuring adherence to best practices. Oversee investigations and sett...

Seeking a driven Sales Manager to enhance performance in new and used car departments by developing staff, managing inventory, and boosting customer relationships while meeting sales targets and colla...

Champion the end-to-end management of mobile unit sales and operations, ensuring excellence in live productions. Collaborate with clients and teams to deliver impactful budgets and seamless execution...

Pioneer innovative training programs for audit teams, driving excellence in quality and compliance through comprehensive learning interventions that enhance performance and utilize cutting-edge AI too...

Unlock potential by managing middle market commercial insurance accounts, fostering client relationships, and driving new business initiatives while navigating industry changes and ensuring comprehens...

Lead the charge in managing the vision and execution of an enterprise workflow management platform, collaborating with stakeholders to drive Agile product development and enhance user experience in mi...

Join a team that's shaping innovative products through collaboration and strategic vision. As a key player, you will oversee product lifecycles, conduct user research, and utilize data to optimize pro...

Unlock your potential as a Customer Success Manager, driving customer engagement, advocacy, and solutions within a dynamic Healthcare IT environment. Collaborate with clients to enhance their experien...

Take ownership of hotel operations, driving revenue and guest satisfaction through exceptional service, effective management, and community engagement while overseeing a high-performing team to meet f...

Shape the future of AI governance by leading product functions, driving AI-native transformation, and enhancing execution velocity in a dynamic startup environment where your innovative insights will...

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...

Unlock potential by overseeing daily operations and supervising staff while ensuring compliance with company policies. Foster effective communication and drive performance in a dynamic environment, su...

Lead a dynamic team of Customer Success Managers to enhance customer relationships, drive growth, and ensure exceptional satisfaction across a diverse book of clients, partnering closely with cross-fu...

Lead the charge in roadway maintenance operations, ensuring safe and efficient incident response, fleet management, and team development to enhance infrastructure management and service delivery...

Drive transformation by guiding organizations to leverage Oracle solutions for digital success. Lead complex projects, foster collaboration, and promote innovation while enhancing sales, marketing, fi...

Grow innovative product strategies by leveraging customer insights and AI. Collaborate seamlessly with engineering, sales, and marketing to deliver impactful solutions that enhance user experience thr...

Drive success by managing global reseller accounts, enhancing client relations, and identifying growth opportunities while collaborating with internal teams for optimal service delivery and product ad...

Lead the charge in transforming Medicaid strategies by managing complex client engagements, expanding business relationships, and ensuring financial performance. Collaborate with state leaders to opti...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Drive exceptional customer experiences as you manage and elevate service desk operations, ensuring seamless IT support across the enterprise while leading a high-performing team to achieve operational...

Join us to lead day-to-day IT support and service for a remote-first workforce, ensuring effective user assistance, onboarding, compliance, and technology initiatives that drive operational success an...