Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $120K *

Champion client relations by driving sales strategies and identifying opportunities. As a key player, leverage your sales experience to nurture accounts, collaborate across teams, and create tailored...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$97K - $156K *

Engage in data-driven decision making to optimize marketing strategies, enhance customer acquisition, and drive revenue growth through insightful analysis and performance metrics...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive the strategy and delivery of AI-driven product solutions. Collaborate cross-functionally to enhance workflows and optimize operational efficiency, ensuring clear requirements and scalable outcom...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $135K *

Lead the charge in preventing misconduct by conducting thorough, impartial investigations into employee concerns, ensuring alignment with legal and company standards while fostering a culture of accou...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive your career forward by leading a diverse product portfolio, optimizing performance, and guiding cross-functional teams to achieve exceptional business outcomes in a dynamic, remote environment w...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$164K - $245K *

Drive the foundation of our Bank as a key leader, managing accounting operations, cross-functional partnerships, and regulatory reporting while building a high-performing team during a pivotal growth...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $175K *

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $110K *

Drive sales success by owning all activity in your assigned territory, focusing on new business development and existing relationships, while collaborating with stakeholders to unlock strategic opport...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $220K *

Join a team that's shaping the future of eCommerce fulfillment by leading automation initiatives and enhancing operational efficiency in next-gen environments for rapid delivery capabilities...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $220K *

Transform operational efficiency by leading automation system design and integration. Leverage data analysis and project management to foster collaboration and drive innovation across supply chain ope...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $115K *

Elevate your career by managing vendor relationships, resolving billing disputes, and ensuring financial operations are seamless. Collaborate cross-functionally to maintain data integrity and support...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$69K - $115K *

Elevate your career by managing vendor relationships and complex billing disputes. Oversee financial operations, ensuring data integrity and compliance through cross-functional collaboration while dri...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Champion data-driven decision-making by transforming insights into strategy. Collaborate with cross-functional teams to develop forecasting models, analyze trends, and deliver analytics that enhance b...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$147K - $184K *

Transform public sector channel partnerships by driving go-to-market strategies, accelerating revenue growth, and managing high-impact co-sell deals. Collaborate with sales teams and partners to enhan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Join a dynamic team to lead market access projects, manage client needs, and deliver strategic HEOR solutions. Utilize your expertise in Canadian and US healthcare to enhance evidence generation and d...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$103K - $120K *

Shape the future of talent management by partnering with Field Leadership teams, delivering strategic HR consulting, change management, and innovative workforce solutions across multiple regions with...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$92K - $120K *

Contribute to client success by managing contracts and driving account retention. Leverage sales expertise to expand business relationships, educate clients, and address their needs while ensuring com...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $152K *

Champion data-driven decision-making by leading sales analysis, optimizing strategies, and enhancing team collaboration. Drive impactful insights through advanced analytics, automation tools, and clea...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$150K - $183K *

Champion enterprise growth by expertly managing client accounts and driving strategic expansion initiatives. Utilize a consultative sales approach to unlock new revenue potential and forge lasting par...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's driving sales growth by building valuable relationships with distribution partners in the fluid power industry, delivering innovative solutions to meet their challenges and exceed b...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Transform the contract management landscape by leading the development, negotiation, and compliance of service contracts to ensure seamless delivery and adherence to business objectives, while collabo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower growth by architecting multi-channel marketing strategies that generate demand and nurture prospects. Drive revenue through effective lifecycle marketing and compelling collateral, while shapi...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Transportation

$95K *

Drive contract delivery excellence for federal IT services by overseeing management processes, stakeholder reporting, and quality control across Microsoft 365 and Azure environments, ensuring complian...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $181K *

Empower businesses by driving software sales in the energy sector. Collaborate with cross-functional teams to identify opportunities, build relationships, and implement strategies that enhance custome...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$124K - $133K *

Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.