Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$161K - $209K *

Take ownership of strategies, processes, and tooling that enhance operations across Success, driving effective execution, supply health, and team performance in a fast-paced, two-sided marketplace env...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Manage enterprise client relationships and drive account growth by leading a team of Account Managers. Ensure client satisfaction and strategic execution of initiatives, with a focus on optimizing per...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $127K *

Join a team that's transforming Revenue Operations by leveraging Salesforce expertise, providing insights, and improving business processes through technology. Collaborate across teams to drive system...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Lead Oracle Cloud EPM projects, ensuring timely delivery and high quality. Collaborate with stakeholders and manage resources to achieve project objectives, fostering team success and effective commun...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$154K - $208K *

Lead statistical operations for Centralized Statistical Monitoring, ensuring study quality and compliance through innovative methodologies and analytical processes across clinical trial portfolios...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$78K - $95K *

Pioneer client-centric lifecycle marketing strategies that drive engagement, retention, and revenue growth. Collaborate with teams and stakeholders to optimize customer journeys through innovative aut...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$91K - $171K *

Lead underwriting for a dynamic Sharing Economy unit, managing a skilled team and overseeing complex auto and general liability risks. Drive strategy and collaborate with brokers in a rapidly evolving...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive sales growth by building relationships, executing events, and employing category expertise. Analyze market data, support product distribution, and enhance brand loyalty while traveling extensive...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $115K *

Join a team that's dedicated to expanding partner relationships and driving revenue growth across regions. This autonomous role demands exceptional organization and proactive sales strategies to meet...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $115K *

Join a team that's redefining channel sales by developing robust partner relationships and driving revenue growth across diverse regions, all while excelling in a fast-paced, autonomous environment fo...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Transform your career with a dynamic role managing large-scale imaging equipment installations. You will lead projects, ensure customer satisfaction, and drive cross-functional collaboration while mee...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$205K - $231K *

Provide the strategic vision and direction for a new CI/CD product designed for software agents, ensuring rapid iteration and user adoption while collaborating with cross-functional teams to deliver a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $145K *

Transform your career with a dynamic role that designs and manages training programs, ensuring the success of new hires through innovative learning solutions, while leading a team of Learning Experien...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Contribute to the success of pharmaceutical programs by managing client relationships, overseeing daily operations, and driving performance. Collaborate cross-functionally to ensure program execution...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Unlock potential by driving business development initiatives, cultivating client relationships, and implementing strategic marketing efforts to achieve sales goals in the fleet management sector while...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Drive growth by connecting with local restaurants and championing our innovative tech solutions. Be the face of the company in Miami, establishing key relationships while providing tailored solutions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive new customer revenue through strategic sales and prospecting efforts, owning the full sales cycle from outreach to close across multiple national accounts within key industries. Engage effective...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Analyze product performance and financial metrics to drive strategic investments. Take ownership of P&L reporting, financial modeling, and data analysis to support executive decision-making and enhanc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $115K *

Drive partner relationship growth through proactive sales and support, enhancing revenue and satisfaction in a fast-paced environment. Collaborate internally to achieve targets while maintaining compr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$180K - $230K *

Grow your career with a leadership role overseeing global operations, focusing on strategy development, performance management, and cross-department collaboration to drive operational excellence and i...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Join a team that's redefining outdoor living by enhancing brand presence and driving sales in your region. Engage with distributors and contractors to grow market share, optimize distribution, and ach...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K *

Champion continuous improvement in complex supply chain projects, leading a team of engineers to design innovative solutions. Foster collaboration with clients while implementing performance measures...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $159K *

Lead the charge in developing compliance programs and maintaining a robust AML protocol, ensuring effective oversight of mutual funds and service providers while enhancing collaboration across departm...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$71K - $124K *

Engage key decision-makers in the nursing education space, manage sales strategies, and foster long-term relationships. This remote role involves driving revenue growth through effective account manag...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$71K - $124K *

Help us drive revenue growth by expanding our solutions in healthcare organizations. You'll develop and execute territory strategies, foster customer relationships, and lead consultative sales cycles...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.