Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $130K *

Drive partner marketing efforts to optimize pipeline and revenue growth. Lead strategy and execution for partner ecosystems, creating impactful programs and assets to enhance demand generation and par...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Drive sustainable community recovery by leading risk assessments and climate readiness initiatives. Collaborate with diverse stakeholders to formulate strategic adaptations that enhance resilience, en...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$109K - $152K *

Empower cross-functional collaboration and drive programs that enhance customer experience, operational efficiency, and organizational agility within a strategic program management framework across Cu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Lead operational excellence in Women and Children’s Health programs, coaching a team of care managers. Drive quality delivery, optimize workflows, and enhance maternal and neonatal outcomes while fost...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $169K *

Elevate your career by leading the sales strategy for the South region's Hardware team. Drive sustainable growth and profitability while fostering key relationships and maximizing digital tools to tra...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$86K - $138K *

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$128K - $238K *

Join a dynamic team focused on leading SEO and AI search strategies to enhance organic discovery across multiple platforms. Shape Veeam’s visibility and authority through innovative execution and stro...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $170K *

Shape the future of digital marketing by driving strategy, leading a team, and integrating data analytics, CRM, SEO, and paid media for business growth. Innovate with AI-driven solutions to enhance cu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $160K *

Engage key enterprise clients by managing relationships to drive revenue growth and product adoption. Leverage your technical expertise in IoT and proven sales skills to close new business opportuniti...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $155K *

Unlock potential by managing compliance and ethics for chemical products, ensuring adherence to regulations and driving continuous improvement across teams. Collaborate with stakeholders to develop po...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Champion the evolution of security operations by leading a dynamic team focused on detection, investigation, and response to security events. Foster collaboration across departments to enhance data pr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $170K *

Create innovative AI-driven website solutions, guiding customers from intention to live presence. Lead product strategy, vendor management, and design standards to ensure seamless site creation and op...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $135K *

Lead a high-performing PPC team overseeing $26M in spend across multiple brands and verticals. Drive strategic execution, channel innovation, and cross-functional collaboration while mentoring team me...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$68K - $104K *

Join a team that's driving the implementation of Fiber services, overseeing cross-functional projects while fostering customer relationships and ensuring timely delivery. Your leadership will be key i...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $137K *

Elevate your career by driving profitable revenue growth through new business acquisition and strategic customer relationships. Engage with executive decision-makers to align solutions with measurable...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $137K *

Advance your career by driving new business acquisition and fostering strategic relationships. Engage with executive decision-makers to solve complex challenges, while leading innovative sales initiat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Unlock your potential as you drive enterprise sales of AI solutions, fostering collaboration and engagement with partners to secure large deals and expand market presence, all while navigating complex...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $105K *

Empower implementation excellence by leading a skilled team in overseeing complex client projects, ensuring seamless transitions and high-quality delivery in health plan administration. Drive impactfu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $110K *

Engage with strategic accounts to drive growth and retention by leveraging AI-driven solutions. Build trusted relationships with executives and ensure customer success through tailored account strateg...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Engage strategic partnerships by driving growth-focused account strategies. Deepen client relationships and expand opportunities through proactive sales efforts, working collaboratively to deliver exc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Lead and enhance a large-scale end-user support organization across North America. Oversee operational performance, vendor management, and strategic planning, ensuring high-quality IT services for 26...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $180K *

Shape the future of consumer health by driving sales growth and managing strategic accounts. Collaborate cross-functionally to enhance relationships, optimize trade investments, and execute innovative...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$78K - $119K *

Lead the development and execution of innovative revenue cycle products that enhance operational efficiency and improve patient care outcomes, collaborating cross-functionally to drive product success...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $183K *

Help us mitigate IT risks across our dynamic enterprise using your expertise in risk management, particularly in AI. Collaborate with stakeholders to enhance our operational risk processes and cultiva...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$63K - $108K *

Deliver comprehensive management of large-scale projects, overseeing scope, resources, budget, and risk while ensuring effective stakeholder communication and team collaboration throughout the project...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.