Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$89K - $150K *

Empower success by supporting sales initiatives, enhancing customer engagement, and driving process improvements. Collaborate across teams to ensure efficient resolutions and communication, fostering...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $195K *

Accelerate progress at vendor management by overseeing governance, performance, and compliance for key partnerships. Drive operational excellence, risk management, and strategic alignment while foster...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$124K - $180K *

Lead the charge in product management for frontline worker technology, owning the Workspace ONE Launcher backlog, collaborating with engineering and marketing, and driving successful go-to-market stra...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $189K *

Engineer a scalable Sales Operations strategy to drive performance across the Americas. Collaborate closely with sales leaders to optimize processes, enhance forecast accuracy, and ensure alignment wi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $270K *

Transform operations by overseeing facility goals, ensuring compliance, and leading a high-performing team while fostering a culture of belonging and continuous improvement for enhanced productivity a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$145K - $173K *

Lead the charge in delivering automated data pipelines and analytics, mentoring a versatile team across data domains. Collaborate with stakeholders to enhance data infrastructure and drive strategic i...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $209K *

Reimagine business relationships by leveraging technology to enhance efficiency, drive operational improvements, and support strategic initiatives, ensuring alignment with corporate goals and deliveri...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $220K *

Transform item data strategy by leading platform modernization and integration across business functions. Collaborate with teams to drive clarity on goals and establish robust systems for accurate and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's transforming enterprise production shipping by driving innovative strategies, enhancing multi-DC platforms, and ensuring customer success across diverse industries, while operating...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Transportation

$185K - $195K *

Reimagine SOX compliance by leading business process assessments, integrating controls, and collaborating with cross-functional teams to enhance financial transparency and accountability in reporting...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Transform growth in the Clinical Trials Division by driving sales, developing strategies, and boosting market share through strategic client engagement and collaboration across teams. Embrace opportun...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$89K - $111K *

Join a team that's driving innovative regulatory solutions through collaboration and agile practices. Engage with internal and external stakeholders to refine product offerings and enhance the deliver...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $115K *

Unlock growth by managing key enterprise accounts, driving platform adoption, and ensuring customer success from onboarding through renewals. Collaborate cross-functionally to build relationships and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Accelerate progress at building and managing key relationships with parcel carriers and logistics partners, driving network growth and utilization. You’ll collaborate on strategies, negotiate partners...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Transportation

$120K - $145K *

Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$132K - $264K *

Champion brand integrity in a fast-paced eCommerce environment. Lead product strategies that protect marketplace brands while enhancing customer trust and seller growth through innovative solutions an...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$105K - $118K *

Lead the charge in client account management, driving retention and new business growth while developing strategic relationships that enhance revenue. Collaborate cross-functionally to ensure client s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$114K - $140K *

Elevate your career by driving sales strategy and client relationships in the food & beverage sector, focusing on dairy and plant-based products while achieving profitability and market share for inno...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$94K - $160K *

Unlock the potential of our Salesforce platform by leading a dedicated team to optimize CRM strategy, ensure operational excellence, and drive innovative solutions that align with business goals and e...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Shape the future of multiple locations by leading operations, mentoring teams, and delivering exceptional customer experiences while driving profitability and business growth in a vibrant market envir...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $100K *

Shape innovative retail media search strategies, enhance client relationships, and drive performance across campaigns. Collaborate with teams to deliver measurable results and strategic insights in a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the charge in building a high-performing sales team focused on driving mid-market growth through strong channel partnerships and innovative strategies, while fostering a vibrant and motivated sal...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $175K *

Optimize commissioning and quality assurance activities for mission-critical projects, ensuring compliance with design and operational standards while mentoring teams and integrating best practices ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$142K - $195K *

Shape the compliance function for a fast-growing commercial lending program, ensuring adherence to AML, BSA, KYC, and sanctions regulations across multi-geographies. Lead policy development and direct...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $140K *

Deliver strategic sales excellence by leading a dynamic team to enhance client relationships, maximize product distribution, and drive revenue growth in a competitive market, while fostering innovatio...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.