Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$150K - $165K *

Accelerate healthcare innovation by leading strategy and development of Provider Directory Products. Collaborate with cross-functional teams to deliver effective solutions, drive market expansion, and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $234K *

Unlock innovative AI and analytics solutions by owning product strategy, collaborating with cross-functional teams, and driving impactful transformations across global operations. Lead in defining the...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by managing complex property tax compliance for utility clients. Oversee return preparation, client relations, and team supervision while driving strategies for multi-state engagement...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Develop and execute a global Quality Assurance strategy, leading a diverse team across regions to ensure consistent, high-quality software implementations. Champion automation and improvement initiati...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $160K *

Lead the charge in enhancing pharmacy programs by driving operations, nurturing partnerships, and delivering exceptional patient care while ensuring compliance and continuous improvement in a fast-pac...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive strategic client relationships in healthcare, ensuring account growth, retention, and value. Engage with executive stakeholders, align cross-functional teams, and lead negotiations to secure lon...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $125K *

Join a team that drives strategic growth for innovative products, leading sales initiatives and collaborating with partners to meet customer needs in the Mountain region. Your expertise will shape our...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Champion cybersecurity solutions by expanding existing accounts and securing new business. Drive relationships with key decision-makers, execute targeted territory plans, and negotiate contracts to en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $207K *

Pioneer innovative solutions in liquid cooling infrastructure, managing advanced technology and fostering teamwork to streamline processes, enhance performance, and support high-quality production in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$145K - $190K *

Drive product innovation by owning an end-to-end feature set for a cutting-edge engineering platform, collaborating closely with customers and a senior engineering team to deliver impactful solutions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$145K - $185K *

Transform healthcare consulting by leading service capture strategies, enhancing operational performance, and mentoring teams. Drive compliance and revenue recovery through strategic client engagement...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in project management, ensuring strategic alignment and successful execution through planning, monitoring, and stakeholder collaboration while optimizing resources and improving effici...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$153K - $194K *

Drive the evolution of cutting-edge AI technologies, collaborating across functions to define and execute the product roadmap. Be accountable for end-to-end project management while influencing strate...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Take ownership of customer success for mid-market and enterprise clients. Foster relationships, drive platform adoption, and analyze data for impactful insights. Engage stakeholders to ensure satisfac...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in managing diverse projects through all lifecycle phases, ensuring clear communication and collaboration among stakeholders, while driving process improvements and achieving project o...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$199K - $210K *

Transform the legal operations landscape by leading initiatives that integrate AI and workflow efficiency, while building a high-performing team to enhance accountability and speed across the organiza...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Legal & Accounting

$149K - $157K *

Accelerate progress at the intersection of legal operations and technology, driving strategic initiatives, AI enablement, and team performance to enhance legal efficiency and accountability across the...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Legal & Accounting

$92K - $115K *

Join our Operations Team as a Senior Continuous Improvement Specialist, driving high-impact initiatives, leading process analysis, and mentoring colleagues to enhance fulfillment center operations thr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead transformative initiatives that integrate technology and culture to enhance operational efficiency and drive growth across business functions. Oversee cross-functional projects to ensure sustaina...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform commercial HVACR installations by leveraging field expertise to lead projects from planning to completion, ensuring timely delivery and high-quality standards while fostering strong relation...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $160K *

Lead operations by modernizing legacy infrastructure and designing a support model for a new, innovative platform. Drive efficiency, manage contracts, and enhance team performance while supporting pub...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$68K - $114K *

Lead the charge in expanding client relationships by driving sales with innovative solutions, ensuring renewal growth, and managing complex negotiations. Collaborate with teams to boost retention and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive client relationships and revenue growth in the Collections industry. Collaborate with internal teams to implement solutions while identifying new business opportunities and maximizing territory...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $199K *

Drive customer success by managing a portfolio of mid-market clients, ensuring AI solutions align with business goals while fostering engagement and long-term value through trusted advisory and risk m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.