Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $165K *

Shape the future of sales by cultivating strong relationships and driving growth with existing accounts while generating new opportunities in a dynamic technology environment. Apply consultative solut...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Transform project delivery by leading comprehensive initiatives, ensuring timelines and budgets are met while fostering stakeholder communication and team collaboration. Drive quality through proactiv...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join our team to elevate marketing operations with data-driven insights, effective technology, and strong cross-functional collaboration. Drive initiatives that enhance customer experiences and suppor...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $185K *

Join a dedicated team driving innovative solutions for global trade and compliance. Lead consulting projects while fostering team growth and collaboration to deliver excellence for clients. Engage wit...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $160K *

Join a team that's dedicated to enhancing customer experiences by expertly managing high-risk credit accounts, providing strategic insights, and driving profitable relationships across the organizatio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Contribute to the end-to-end success of our insurance propositions by managing product strategy, enhancing customer engagement, and partnering across teams to optimize the customer lifecycle, driving...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in shaping innovative insurance propositions, optimizing customer experiences, and driving product growth through hands-on management and cross-functional collaboration from concept to...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $108K *

Lead the charge in driving revenue growth through strategic B2B sales and relationship management in the automotive sector, focusing on complex contracts and partnership development with OEMs across N...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$106K - $153K *

Lead the charge in developing innovative Medicare Advantage offerings across multiple states, driving benefit design, managing partnerships, and ensuring strategic market alignment to deliver high-per...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead strategic initiatives in sales and business development for multi-state convenience accounts, driving revenue growth and market share through effective team management, client relationships, and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$109K - $150K *

Oversee the execution of Private Brand sourcing strategies, maximizing profitability by developing complex sourcing plans, managing vendor relations, and driving innovation in product and packaging ac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $190K *

Join a team that drives contract strategy for large-scale data center projects, managing RFPs and contract administration. Collaborate with cross-functional teams to ensure compliance and optimize ris...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$96K - $138K *

Join a team dedicated to enhancing educational resources for students who are blind, low vision, or deaf/hard of hearing. Lead initiatives that support families and educational teams to promote equita...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $155K *

Lead the charge in driving data-driven strategies and operational efficiency. Oversee multiple projects, enhance pricing governance, and foster a culture of integrity while delivering actionable insig...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$118K - $197K *

Lead and develop project quality engineers, ensuring quality deliverables meet standards and customer specifications across various high-voltage projects, while managing inspections, audits, and conti...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $100K *

Join a dynamic support team, resolving complex technical issues while enhancing customer experiences through effective communication and collaboration. Collaborate with cross-functional teams to drive...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$144K - $216K *

Tackle the challenge of product marketing by developing strong narratives and visual identities to position a self-serve TV advertising platform, collaborating across teams to deliver effective brandi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$96K - $132K *

Champion operational excellence by connecting diverse teams and agency partners, optimizing resource planning and delivery models to enhance efficiency and effectiveness in achieving business objectiv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $162K *

Lead the charge in category management to drive growth and performance for diverse partners, overseeing product launches, forecasting, and cross-functional collaboration within a dynamic e-commerce ma...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$97K - $139K *

Grow your career with a dynamic team that ensures seamless technical support and application performance. Oversee advanced troubleshooting, collaborate across functions, and lead critical incident res...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage key accounts by cultivating relationships with top global pharma companies, identifying new growth opportunities, and representing the brand at international events to drive strategic expansion...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $256K *

Join a team that's transforming organizational change with expert strategies. As a Senior Manager, you'll guide clients through complex initiatives, driving adoption and maximizing outcomes while ment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Elevate quality assurance and change management practices to support seamless transitions to new technologies and ensure stakeholder readiness, engagement, and consistent service delivery throughout p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a dynamic team to drive growth and enhance key relationships in the Aerospace and Defense sectors, ensuring strategic account management and collaboration with senior leadership to meet customer...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$164K - $208K *

Shape the future of customer success by aligning enterprise strategies with tailored roadmap solutions. Cultivate partnerships across teams to drive impactful results and enhance operational efficienc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.