In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
eCommerce Growth & Personalization Manager
$88K - $105K *
Transform the eCommerce experience by optimizing personalization and growth strategies that enhance customer engagement from initial visit to checkout, driving conversions and upsells across a dynamic...
1 week ago
$100K - $135K *
Lead the charge in enhancing lifecycle marketing operations by leveraging CRM expertise, streamlining processes, and fostering collaboration across teams to drive user engagement and personalization i...
1 week ago
Human Resources Business Partner, Design
$90K - $130K *
Transform your HR skills by partnering with the Design team to enhance talent development, drive strategic workforce planning, and strengthen employee relations in a dynamic, remote environment focuse...
3 weeks ago
Director - Product Management B2B
$120K - $145K *
Drive the strategy and execution for B2B digital experiences by leading a team to innovate and enhance capabilities. Collaborate with cross-functional teams ensuring alignment with business and techni...
3 weeks ago
IT Project Manager (Remote - US)
$120K - $130K *
Advance digital project delivery as an IT Project Manager, integrating Agile and Waterfall methods to drive outcomes, align stakeholders, and support cross-functional teams in executing customer-focus...
2 weeks ago
Senior Product Manager, E2E Product Experience for OTR
$125K - $154K *
Lead the charge in crafting and executing innovative digital payment solutions, optimizing user experiences across mobile and web platforms, while collaborating closely with teams to drive strategic p...
3 weeks ago
$73K - $111K *
Champion excellence in field operations by providing expert support and training to service technicians, while ensuring successful facility startups and operational efficiency across the MHE Solutions...
5 days ago
$90K - $110K *
Strategize and drive growth for a key account while managing complex relationships and executing tactical sales plans. Collaborate cross-functionally to enhance customer engagement and deliver outstan...
Yesterday
$112K - $169K *
Engage with key account stakeholders to drive sales growth, execute strategies, and enhance relationships. Take ownership of account complexities while managing negotiations and ensuring alignment wit...
3 weeks ago
$73K - $111K *
Explore pivotal field service initiatives, enhance operational excellence, and provide expert coaching to elevate service performance across the MHE Solutions network, driving continuous improvement a...
Yesterday
Senior Product Manager I, E-Commerce
$150K - $195K *
Elevate your career as you drive strategic product innovation and optimize the e-commerce customer experience through data-driven decisions and seamless cross-functional collaboration across multiple...
Reposted 2 weeks ago
Senior Manager, Partner Success
$110K - $130K *
Champion partner success by leading strategic engagement, ensuring growth, retention, and team development while delivering innovative strategies and insights that enhance overall portfolio health and...
1 month ago
Manager, Merchandise Analytics
$105K - $130K *
Drive enterprise analytics for Merchandise, ensuring insightful post-launch reviews that guide future planning with actionable recommendations and data-driven insights as a key analytical partner to l...
3 weeks ago
Manager, Key Account Marketing
$89K - $134K *
Empower client growth by developing and executing strategic marketing initiatives, enhancing account management, and leveraging data analytics to optimize campaign performance and client engagement, u...
Today
$150K - $200K *
Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...
Reposted 5 days ago
Customer Success Manager (US Remote)
$100K - $120K *
Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...
Reposted 1 week ago
$73K - $93K *
Champion fraud prevention by supervising a dynamic team, enhancing quality service and coordinating risk analytics. Drive process improvement while ensuring effective collaboration across departments...
2 weeks ago
(USA) Senior Manager, Operations
$108K - $216K *
Transform operations by leading complex projects and driving process improvements. Collaborate across teams to optimize efficiency and deliver results while mentoring associates and maintaining compli...
Reposted 5 days ago
Senior Technical Account Manager
$110K - $130K *
Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...
Reposted 3 weeks ago
Business Development Executive, Trade & Hospitality
$80K - $95K *
Shape the future of B2B sales as you drive account acquisition in the thriving trade and hospitality sectors. Own your pipeline from start to finish, leveraging AI tools to enhance outreach and engage...
4 days ago
$98K - $130K *
Transform warehouse and eCommerce operations by leading technical and operational projects. Collaborate with cross-functional teams to design scalable solutions that enhance productivity and drive exc...
Today
Client Delivery Analyst III (CDE PMO Pilot Commercialization)
$75K - $96K *
Take ownership of complex financial projects, ensuring successful implementation through expert consultation, technical leadership, and quality assurance across multiple client interactions and operat...
2 weeks ago
Account Manager, Mid-Atlantic & Northeast
$80K - $100K *
Unlock growth by managing regional sales and training initiatives in the hearing solutions space. Build relationships, analyze performance, and drive brand loyalty across multiple locations to boost m...
4 weeks ago
$200K - $400K *
Join a team that's committed to excellence in luxury automotive finance. This role focuses on maximizing performance while maintaining integrity across high-value deals, supported by a dedicated leade...
Reposted 1 week ago
Senior Manager, Customer Success (Enterprise)
$98K - $164K *
Join a dynamic team leading customer success efforts across the Americas. Drive engagement strategies, optimize customer experiences, and collaborate cross-functionally to enhance satisfaction and bus...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.