Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$156K - $253K *

Join a team that drives revenue growth by managing a dynamic sales development group. Empower and coach sales representatives to optimize opportunities, enhance customer satisfaction, and meet ambitio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$103K - $150K *

Drive productivity and project controls as a leader in outage management, ensuring optimal execution and real-time reporting through a dedicated team, while collaborating with key stakeholders to enha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $160K *

Lead strategic sales initiatives to expand our logistics technology presence. Drive key account growth, foster customer relationships, and ensure effective sales management to achieve targets and enha...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$95K - $178K *

Advance sales strategies by driving budget performance across key customers and ensuring effective distributor partnerships in the food industry. Collaborate cross-functionally to achieve growth and e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $130K *

Grow your career by leading client integrations and translating business needs into scalable software solutions. Collaborate cross-functionally to enhance client experiences and drive successful proje...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a dynamic team that drives go-to-market strategies for innovative products. Collaborate with cross-functional partners to craft compelling messaging, enhance sales enablement, and deliver custome...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$103K - $121K *

Inspire growth by leading strategic partnerships with major retailers. Drive annual planning and negotiations while delivering key business metrics and insights. Collaborate cross-functionally to opti...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $130K *

Unlock potential by fostering strong relationships with off-highway clients, analyzing market strategies, and delivering tailored solutions. Drive business growth and act as the voice of the customer...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$84K - $135K *

Empower your career by driving sales growth and building relationships in North Florida. Leverage marketing strategies and technology to support dealers and enhance profitability across diverse indust...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$133K - $237K *

Advance the future of medical safety by leading clinical assessments for post-market complaints, ensuring regulatory compliance while enhancing processes for effective patient outcomes and cross-funct...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Join a team that's revolutionizing tax compliance for global businesses, leading a billing team to manage the entire invoicing process while ensuring accuracy, scalability, and compliance in a dynamic...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to managing a diverse book of commercial accounts, ensuring exceptional customer service, retention, and continuous improvement while leading a motivated account managemen...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $130K *

Create strategic partnerships and lead business development efforts to drive growth in insurance telematics. Collaborate across teams and engage stakeholders effectively to enhance adoption and impact...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $180K *

Elevate client partnerships by leading innovative outcomes through automation, driving successful results for Fortune 500 companies while managing a global team and fostering long-term relationships w...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead QMS enhancement projects and coordinate cross-functional teams to meet milestones. Develop project schedules, manage deliverables, and ensure compliance with FDA and ISO standards while driving c...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$152K - $202K *

Lead and develop Actuarial Analysts to deliver high-quality pricing analyses. Collaborate with clients and stakeholders to enhance decision-making through insights while managing project timelines eff...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $100K *

Explore data-driven insights and optimize reporting processes to enhance operational performance across a multi-brand automotive service network. Collaborate with cross-functional teams to deliver act...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$74K - $139K *

Engage in dynamic leadership as you drive quality and compliance in borrower complaint responses. Oversee a dedicated team, enhance performance through analytics, and ensure standards are met while fo...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Transform the product landscape by guiding customer-centric solutions from inception to launch. Collaborate across teams to define strategy, prioritize features, and ensure high-quality delivery that...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$66K - $99K *

Join a team that's committed to delivering exceptional field support and preventative maintenance, enhancing customer satisfaction through effective communication and service excellence in dynamic env...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Lead the accounting team to enhance financial operations, ensure compliance, and drive strategic initiatives. Collaborate across departments to support executive decision-making and maintain the organ...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$120K - $150K *

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $130K *

Join a team that's redefining B2B logistics by leading start-up operations across automated sites. Drive performance, manage diverse teams, and develop scalable processes to meet rigorous standards an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$75K - $150K *

Pioneer innovative visual merchandising strategies to enhance brand presence and ensure consistent execution across all store locations, driving customer engagement and sales in a high-volume retail e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Deliver exceptional client support as you manage operational alignment, performance insights, and issue resolution across assigned accounts, advocating for clients while collaborating with internal te...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.