Customer Service Manager Jobs in Pleasanton, CA

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Transform post-sales operations by owning reporting, process design, and automation. Collaborate with teams to enhance efficiency and drive success through streamlined systems and insightful data mana...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Take ownership of customer engagements by guiding onboarding and delivery processes. Collaborate across teams to ensure smooth integration and project success while maintaining clear communication and...

Lead the charge in transforming the enterprise IT service management landscape through strategic governance, innovative AI integration, and continuous improvement, ensuring optimal alignment with orga...

Join a team that's transforming sales operations with strategic insights and data-driven execution. Leverage your expertise to drive organizational effectiveness and growth in a dynamic environment fo...

Join a dynamic team to empower customers through strategic account management and analytics expertise, driving growth and maximizing value from our platform while enhancing Net Dollar Retention...

Join a team that supports dynamic workplace dining, overseeing operations, creating memorable guest experiences, and collaborating on quality culinary programs. Lead service initiatives while enhancin...

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Advance your career by leading comprehensive administrative services for diverse client accounts, delivering exceptional service while collaborating across teams and proactively managing project timel...

Optimize call center operations by leading a team to achieve exceptional customer service, ensuring efficiency and high performance while implementing best practices and effective solutions for ongoin...

Transform patient services by managing operations, enhancing client relationships, and implementing process improvements. Contribute vital insights to ensure patient satisfaction while leading a dedic...

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Elevate online retail experiences by strategically managing high-profile ecommerce websites, focusing on customer journeys, conversion optimization, and stakeholder collaboration to drive measurable s...

Elevate customer success by driving AI adoption and organizational change. Collaborate cross-functionally to ensure deep operational use of AI solutions, optimizing value through data-driven insights...

Lead customer care operations while ensuring exceptional service and compliance. Manage data analysis, reporting and stakeholder engagement. Collaborate across teams to enhance processes and drive str...

Develop and execute a comprehensive content strategy that drives engagement and growth across multiple platforms in the consumer financial services sector, ensuring high-quality, optimized content tha...

Partner with us to drive quality and efficiency across our partner network, leading initiatives to enhance performance metrics and operational standards while collaborating on strategic improvements a...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Lead and develop a team of data scientists to enhance customer support analytics. Drive the vision for qualitative metrics, improve both AI and human interactions, and inform strategic decisions acros...

Shape the future of customer support analytics by leading a skilled team of data scientists. You'll drive strategic improvements, establish metrics for success, and enhance both customer experiences a...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...