Securing Your Role as a Customer Service Manager
In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, …
1,000+ Customer Service Manager Jobs in Ontario, CA
$ Average salary: 97,092- Easy Apply
Customer Service Manager
$100K — $200K *US-AnywhereRemote3 weeks agoThe ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience.Requirements: Bachelor’s in Business or related field; Proven customer service management experience.Promoted Listing
Customer Service Manager
$75K — $95K *US-AnywhereRemoteReposted 2 weeks agoChampion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment.Requirements: Bachelor's degree, 5+ years in customer roles, ERP experience, travel required.Customer Fulfillment Manager (CFM)
$91K — $152K *US-AnywhereRemote in United States6 days agoManage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to achieve operational excellence and budget goals.Requirements: Bachelor's degree or 4 years experience; 3 years in finance or billing role.
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Customer Experience & Service Transformation Advisory Manager
Reposted 1 week agoLead a team to evaluate and transform customer service functions, optimizing processes and technology for enhanced client experiences. Utilize your expertise in digital solutions and customer-centric strategies to drive impactful change.Requirements: 5+ yrs in management consulting; exp in customer service and digital platforms.Customer Experience & Service Transformation Advisory Manager
Reposted 1 week agoTransform customer support with your expertise in digital solutions and service optimization. Lead teams to enhance client experiences, drive strategic initiatives, and leverage innovative technologies while developing lasting partnerships.Requirements: 5+ years in management consulting, strong customer service focus, SaaS experienceService Manager
1 week agoLead the charge in coordinating service operations, managing technicians, and ensuring customer satisfaction by implementing best practices, safety protocols, and continuous training. Play a crucial role in driving efficiency and service excellence.Requirements: 6-8 years management experience, ERP & dispatch knowledge, Microsoft OfficeClient Success Manager
$70K — $95K *US-AnywhereRemote in California, US3 days agoPartner with us to enhance client satisfaction by building lasting relationships, driving solutions, and optimizing service delivery in a dynamic environment. Use your expertise to create measurable success for clients and the organization.Requirements: Bachelor's degree, 3-5 years experience, Microsoft Office proficiency, excellent communication skills.Customer Service Leader
$119K — $199K *US-AnywhereRemote in United States1 week agoShape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geographies and customer engagements.Requirements: Bachelor's degree or HSD/GED with 8+ years' power gen experience; 8-10 years' LM Aeroderivative experience.Members who searched for Customer Service Manager, also searched for:
Client Manager, Customer Success
$136K — $144K *US-AnywhereRemote in United States2 weeks agoUnlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of automotive analytics in a high-impact role.Requirements: Bachelor's degree; 3-6 yrs automotive sales/analytics; Excel, PowerPoint expertise.Commercial Service Sales Account Manager
$79K — $158K *US-AnywhereIn-PersonReposted 4 days agoElevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfaction and operational success across territories.Requirements: High School Diploma, 5+ years HVAC sales experience, able to lift 20 lbs.Manager, Customer Account Management, SMB
$123K — $154K *US-AnywhereRemote in United States3 days agoLead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationships through strategic insights and operational excellence.Requirements: Bachelor's degree; 5+ years in account management; 3+ years management experience.Business Services Manager
2 weeks agoDrive innovative business solutions by fostering partnerships and leading a dynamic team. You will strategize to enhance business engagement and operational performance while ensuring impactful outreach and customized services across sectors.Requirements: Bachelor's degree; 5 years in leadership; recruitment/sales experience.Internet Manager / Traffic Manager- Crown Lexus
3 days agoEmpower dealership performance by driving traffic management compliance, enhancing KPI metrics, and collaborating with teams to boost sales and profitability. Leverage your expertise to identify opportunities and implement action plans across operations.Requirements: 2 years automotive retail management; training and development experience; CDK CRMInternet Manager / Traffic Manager- Crown Lexus
2 days agoLead traffic management initiatives to enhance dealership performance, drive KPI success, and provide actionable insights for continuous improvement. Collaborate with various teams to ensure compliance and optimize traffic management strategies.Requirements: 2+ years automotive retail management; CDK CRM proficiency; strong communication skills.Regional Operations Manager
$80K — $110K *US-AnywhereRemote in United States4 weeks agoDrive operational excellence across retail partnerships while enhancing sales performance. Lead data-driven strategies, cultivate relationships, and implement improvements in a self-directed role focusing on customer experience.Requirements: 5+ years in operations/retail management; Bachelor's degree; strong analytic skills.Customer Success Manager
$75K — $100K *US-AnywhereRemote in United States2 weeks agoTransform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate overall satisfaction for lasting loyalty.Requirements: 5+ years in Enterprise Software or SaaS, strong communication skills.Product Manager, CX & Support Operations
$80K — $110K *US-AnywhereRemote3 days agoHelp us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvements.Requirements: 3+ years in RevOps or support ops; deep Intercom & Salesforce expertise.Manager, Marketplace Sales Enablement
$84K — $105K *US-AnywhereRemote in United States2 weeks agoShape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout the sales cycle.Requirements: Degree in marketing or related field; 5+ years B2B marketing experience; proficiency in Pardot.Sales Manager
3 weeks agoDrive sales excellence by developing a high-performing team to exceed quotas, enhance market presence, and uphold ethical standards through effective strategies and community engagement.Requirements: High school diploma; Bachelor's preferred, sales experience & driver's license required.Manager, Customer Success
$75K — $90K *US-AnywhereRemote2 weeks agoEmpower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience and impact business outcomes across multiple channels.Requirements: 2+ years managing teams; strong data analysis; operational excellence; teamwork.POS Customer Success Manager (US/Canada)
$90K — $100K *US-AnywhereRemote4 days agoElevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve product scalability while achieving measurable business outcomes.Requirements: 2+ years in Customer Success at POS or restaurant tech; understanding of POS systems.Customer Success Manager
$70K — $95K *US-AnywhereRemote3 weeks agoChampion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growth opportunities.Requirements: Bachelor's degree; 5 years in customer service; 3 years in Customer Success.Operations Finance Manager
TodayEngage with operations teams to optimize financial analysis and reporting, driving profitability and performance evaluations. Mentor managers while ensuring compliance and accuracy in financial reporting and controls.Requirements: Bachelor's in finance/accounting, 4 years finance experience, strong Excel skills.Service Manager I
4 weeks agoTransform dining experiences by leading a team dedicated to service excellence, ensuring a seamless guest journey. Drive team efficiency, uphold brand standards, and foster a culture of pride and urgency among food runners and bussers.Requirements: High school diploma, 3+ years restaurant experience, ability to lift 20+ lbs.Director of Customer Success Management
$190K — $210K *US-AnywhereRemote in United States2 weeks agoAccelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on delivering exceptional value to customers.Requirements: 8-12+ years in Customer Success, SaaS experience, proven leadership in CSM teams.
Top job titles hiring in Ontario, CA
- Account Manager jobs
- Operations Manager jobs
- Customer Success Manager jobs
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- Sales Manager jobs
- Project Manager jobs
- Senior Product Manager jobs
- Business Development Manager jobs
- Accounting Manager jobs
- Product Manager jobs
- Senior Project Manager jobs
- Senior Customer Success Manager jobs
- Finance Manager jobs
- District Manager jobs
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FAQ About Customer Service Manager Jobs in Ontario, CA
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.