Customer Service Manager Jobs in New York, NY

Shape the future of customer service management by enhancing the JFK AirTrain passenger experience. Lead initiatives to ensure safety and operational excellence while fostering collaboration across te...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Transform customer experiences by leading a dynamic service team, driving performance standards, and implementing innovative solutions to enhance satisfaction and loyalty across all operations...

Engage as a Customer Service Manager, driving operational excellence, community impact, and financial performance while overseeing department functions, employee development, and compliance in a dynam...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Deliver exceptional service by managing an automotive service team, overseeing operations, and ensuring customer satisfaction while leading and training staff in a retail store environment...

Drive customer service excellence by mentoring a high-performing team, leading process improvements, and optimizing sales support in a dynamic manufacturing environment to enhance overall business suc...

Join a dynamic team as you lead CRM initiatives for Professional audiences, drive synergies between consumer and professional segments, and optimize engagement strategies to align with overarching gro...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Lead front-of-house operations in a premier dining environment, driving team performance and guest satisfaction. Oversee service quality, financial performance, and staff development to ensure excepti...

Accelerate progress at customer implementations by leading onboarding and ensuring seamless technical integrations for commercial accounts. Drive engagement, support training, and improve processes to...

Lead strategic client partnerships to drive measurable outcomes and enhance client value retention. Collaborate with cross-functional teams while acting as a trusted advisor to executives, shaping cli...

Empower clients by driving implementation success and adoption of our technical platform, ensuring a seamless experience that transforms clients into advocates while managing complex relationships in...

Transform customer experience through project management excellence. Drive the execution of impactful CX programs, collaborating with cross-functional teams to deliver insights and actionable improvem...

Drive new membership revenue as you own the sales cycle, lead consultative interviews, and optimize pipeline performance to exceed quotas and enhance revenue growth...

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Lead the charge in enhancing client relationships through strategic media insights and data-driven solutions. Manage project execution and optimize delivery while fostering collaboration across intern...

Lead the charge in managing client relationships and media solutions execution, ensuring delivery of high-quality insights and strategies. Collaborate with internal teams to drive performance and opti...

Take ownership of client relationships and media campaigns, optimizing delivery and insights. Lead a dynamic team to execute high-quality projects while fostering innovation and efficiency in the medi...

Empower our team by developing and executing a global social media strategy that amplifies our AI leadership and CX innovations. Collaborate across departments to engage a wide audience and monitor so...

Drive seamless client experiences by managing advertising campaigns from start to finish. Collaborate across teams to deliver timely, integrated solutions that meet client goals and enhance relationsh...

Join a dynamic team as a leader in service management, driving efficiency in maintenance operations while enhancing customer satisfaction. Develop and empower technicians, handle budgets, and promote...

Shape the future of customer support operations by building and leading a team to enhance service levels for enterprise partners, ensuring compliance and quality while directly engaging with real cust...