Customer Service Manager Jobs in Mountain View, CA

Join a dynamic team as you lead a multi-store retail operation, fostering a Customer First experience. Drive sales growth, cultivate talent, and enhance performance through effective leadership and st...

Accelerate airport operations by ensuring safety, efficiency, and service excellence, while coordinating with stakeholders to meet performance targets and resolve disruptions, driving continuous impro...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Transform technical support operations by leading a Level 3 team to resolve complex issues, enhance service reliability, and drive excellence through innovative processes, collaboration, and strategic...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Drive strategy and execution for a key platform area, shaping product outcomes through close collaboration with engineering and design. Influence cross-functional teams and mentor Junior PMs while add...

Champion a high-performance Service team, driving customer satisfaction and sales goals. Oversee operations, enhance team capabilities, and ensure effective resolution of issues, while maintaining a s...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

Engage in leading customer and competitive analytics to enhance strategies and drive insights. Collaborate with stakeholders, mentor a team, and utilize advanced analytics to improve customer acquisit...

Elevate client support through innovative contact center transformation. Lead strategic initiatives, utilizing data and AI to enhance service and user experience, while coaching diverse teams to deliv...

Drive transformative contact center innovations as a Senior Manager, leading strategic projects that elevate user interaction through AI, data analytics, and process optimization. Cultivate high-perfo...

Manage multiple concurrent customer and internal projects, ensuring timely delivery and alignment across teams. Collaborate cross-functionally to eliminate roadblocks and drive program execution in a...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Deliver exceptional service by leading a Concierge team to meet client needs, ensuring smooth operations and adherence to standards while managing financial responsibilities and promoting a positive c...

Lead the charge in managing a customer-focused service team, ensuring high performance, training in sales techniques, and resolving issues while achieving budgetary and satisfaction goals through dire...

Contribute to team excellence by managing service operations, enhancing customer satisfaction, and leading training initiatives to achieve sales and operational goals. Provide hands-on leadership and...

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

Join a dynamic team as you lead and innovate high-performance programs, driving client success through strategic planning and personnel management while achieving targeted business outcomes and delive...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Unlock a key leadership opportunity in Customer Success for cybersecurity, guiding a team to optimize engagement, expand our footprint, and drive customer satisfaction through strategic oversight and...

Unlock potential by managing client relationships and benefits programs, ensuring seamless service delivery and compliance. Collaborate with internal teams to implement solutions that align with clien...

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...