Customer Service Manager Jobs in Hopkinton, MA

Shape the future of electrification services by leading operations across the West U.S. region, driving performance excellence, and managing nationwide digital automation initiatives while advancing r...

Elevate client relationships by ensuring exceptional service delivery and operational excellence. Collaborate with cross-functional teams to resolve issues and enhance client experiences while driving...

Engage in high-severity escalation management, driving cross-functional coordination and customer advocacy. Enhance customer retention and trust through effective communication, systemic improvements...

Engage with a diverse commuter rail system, steering customer experience strategy and ensuring exceptional service delivery during operations and disruptions. Lead a dedicated team to reinforce qualit...

The Sr. Operations Manager is responsible for overseeing all budgetary, people development, and operational objectives within a Fulfillment Center. This role involves managing a team of Operations and...

The Sr. Operations Manager is responsible for overseeing all budgetary, people development, and operational objectives within a Fulfillment Center. This role involves managing a team of Operations and...

Oversee and elevate a high-performing WasteX team, driving operational excellence, strategic client management, and a robust culture of leadership development to support rapid growth and maintain top...

Unlock potential by transforming customer service solutions through strategic analysis, innovative technology integration, and strong leadership while partnering with clients to enhance customer exper...

Champion innovation by leading product marketing initiatives that drive market impact. Collaborate with cross-functional teams to create compelling messaging and strategic go-to-market plans, position...

Partner with us to elevate customer experience by leading our call center operations. Oversee a dedicated team, drive coaching initiatives, manage escalations, and collaborate with departments to ensu...

Accelerate your career by providing exceptional customer service in a dynamic service department, ensuring repair recommendations and scheduling enhance customer satisfaction and loyalty. Join a colla...

Optimize customer engagement by driving innovative marketing strategies that foster strong relationships and boost adoption among policyholders and partners. Collaborate across teams to deliver impact...

Lead the charge in delivering operational excellence by overseeing project execution, coordinating with teams, and ensuring adherence to timelines and quality standards while driving organizational go...

Lead a global payroll team managing operations across 10+ countries, ensuring precise payroll processing for 1,500+ employees while driving system improvements and fostering team development for opera...

Champion revenue generation by driving sales strategies and expanding partnerships, leveraging deep product knowledge. Achieve quarterly goals by fostering relationships and negotiating contracts in a...

Join a team that's focused on customer satisfaction and team development. Lead retail operations, drive sales, and enhance customer loyalty while managing staff, schedules, and inventory. Your leaders...

Shape customer-centric retail experiences by leading a dedicated team, driving sales, and enhancing store performance while ensuring operational excellence and high satisfaction...

Join us to lead the retail operations, driving sales, customer satisfaction, and managing team dynamics. You'll enhance store performance while fostering a positive environment for team development an...

Elevate your career by managing store operations, driving sales, and ensuring customer satisfaction. Lead a dedicated team while maintaining high standards in service and performance across a fast-pac...

Engage in an impactful leadership role where you drive sales, manage team performance, and enhance customer satisfaction while executing operational excellence in a fast-paced retail environment. Flex...

Lead the charge in enhancing customer experience and driving sales in the Vision Center. Empower and develop associates while ensuring compliance with policies and inventory optimization to meet commu...

Join a team that's dedicated to enhancing customer experience by leading sales and providing exceptional service in the Vision Center, while driving inventory management and community outreach initiat...

Build your expertise by leading a dedicated team of service technicians, ensuring high-quality electrical service delivery, managing client relationships, and driving continuous improvement in operati...

Support team performance and elevate service quality by leading a dynamic group of technicians, ensuring compliance with safety standards, fostering client relationships, and driving operational impro...

Support the compliance management system by overseeing customer complaint practices, collaborating with cross-functional teams to reduce risks and enhance policy execution while guiding stakeholders o...