Service Advisor

Dilawri

$70K — $110K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience with CDK software preferred
  • Strong customer service and relations aptitude
  • Excellent communication skills
  • Proven ability to sell required maintenance services
  • Team-oriented mindset
  • Comfortable working in a fast-paced environment

Responsibilities

  • Deliver exceptional customer service and sales support in the Service Department
  • Greet customers both over the phone and in-person
  • Recommend necessary repairs to customers
  • Clearly explain the details and nature of repairs
  • Guide customers on vehicle maintenance best practices
  • Schedule service appointments efficiently
  • Promote and sell labor services to customers
  • Ensure an outstanding experience for every customer

Benefits

  • Employee vehicle purchase discounts
  • Access to tailored coaching and training programs
  • Comprehensive health and dental coverage
  • Wellness and assistance programs for employees
  • Opportunities to participate in social events throughout the year
Full Job Description
Dilawri Group is now actively searching for a Service Advisor to join the team at Bolton Toyota.

Pay Rate: $70,000-$110,000

Responsibilities:
  • Provide front-line customer service and sales for the Service Department
  • Greeting customers on the phone or in the Dealership
  • Providing repair recommendations
  • Explaining the nature of repairs
  • Advising customers how to look after their vehicles
  • Scheduling appointments
  • Selling labour
  • Providing an extraordinary experience for all customers

Qualifications:
  • CDK experience preferred
  • An aptitude for customer relations/service
  • Strong communication skills
  • Ability to sell required maintenance
  • Ability to work as a part of a TEAM
  • Ability to work in a fast-paced environment

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

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