Bridgestone & Firestone

Store Manager

Bridgestone & Firestone • $70K — $119K *
Reading, MA 01867In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required.
  • Experience in retail sales management is essential.
  • Strong problem-solving skills for addressing customer complaints.
  • Ability to manage inventory and merchandising displays.
  • Proven customer service and communication skills are a must.
  • Negotiation and conflict resolution skills needed.
  • Valid driver's license required for driving company and customer vehicles.

Responsibilities

  • Provide exceptional customer service to enhance customer experience.
  • Drive sales and promote merchandising efforts effectively.
  • Foster customer satisfaction and loyalty among team members and clientele.
  • Monitor alternative tire sourcing and analyze competitors.
  • Maintain financial records, payroll, and budget goals.
  • Organize and schedule staff based on skill proficiency.
  • Engage in ongoing training to stay updated on automotive services.

Benefits

  • Comprehensive medical, dental, and vision coverage starting on day one.
  • Paid time off for vacations and holidays.
  • Opportunities for on-the-job training and ASE certification funded by the company.
  • Flexible scheduling options for improved work-life balance.
  • 401(k) retirement plan with company matching.
  • Access to daily pay program for on-demand financial support.
Full Job Description
Job Category

Retail

Position Summary
As an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.Pay Range: $70,495.00 - $119,830.00

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

  • Customer service.
  • Drive store sales & promotions.
  • Build customer satisfaction & loyalty creating results for teammates, customers and the company
  • Understand alternative tire sourcing and competitors.
  • Track and meet payroll, budgets and store goals.
  • Keep records and relevant financial information current.
  • Manage, schedule and assign staff according to their skill level.
  • Attend paid training to stay up-to-date with new developments in the automotive service industry.
  • Follow up with customers to obtain feedback and ensure they are satisfied with received.
  • Other duties as assigned.


Minimum Qualifications

  • High School Diploma or equivalent.
  • Demonstrated success in retail sales management.
  • Problem solving skills as it relates to customer complaints.
  • Aptitude to manage inventory, order scheduling, and merchandising displays.
  • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
  • Exceptional teammate and customer communication skills.
  • Negotiation and conflict resolution skills.
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.


PREFERRED QUALIFICATIONS
  • 2 year college degree or equivalent.


OUR CREW KNOWS BENEFITS

  • Medical, Dental and Vision - Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available


OUR VALUES GIVE BACK TO YOU
  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

About Bridgestone & Firestone

Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers. Guided by its global corporate social responsibility commitment, Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
Learn more about Bridgestone & Firestone
Size
135,636 employees
Industry
Manufacturing & Automotive
NASDAQ
BRDCF
* Ladders Estimates

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