Customer Service Manager Jobs in Gaithersburg, MD

Engage with a Corporate Procurement team, leading strategy development for data, hardware, and infrastructure sourcing. Collaborate with stakeholders, manage vendor relationships, and ensure complianc...

Manage complex life insurance and annuity initiatives across teams, vendors, and stakeholders. Drive project delivery while ensuring alignment with business goals and compliance. Utilize expertise to...

Lead the charge in optimizing service desk operations, managing teams, budgets, and client relations to ensure seamless service delivery in a high-stress, fast-paced environment while fostering a cult...

Drive the supply chain analytics strategy by overseeing a team of experts, defining priorities, and introducing innovative analytics solutions to enhance operational efficiency and business performanc...

Lead and drive sales operations while managing and developing your team. Contribute to strategic initiatives, boost customer satisfaction, and enhance profitability in a dynamic automotive dealership...

Optimize customer success by leading service delivery for Biotech and Pharma clients. Leverage strong MSP experience to enhance client relationships, ensuring excellence in service across an array of...

Empower growth and elevate user experience by leading SEO and digital strategy. Drive on-page and off-page initiatives while collaborating across teams to enhance website performance, discoverability...

Optimize IT service management by leading the ServiceNow platform strategy and enhancing ITIL processes. Drive team performance and innovation to ensure a secure, stable service management experience...

Lead the charge in enhancing enterprise collaboration platforms by overseeing the strategy, delivery, and optimization of unified communications services, ensuring operational excellence and a smooth...

Drive success by leading a team of specialists, enhancing customer experience and satisfaction through effective recruitment, training, coaching, and support to meet service and production goals...

Join us in driving impactful SAP Supply Chain Transformation projects by leveraging your expertise and collaborating with top clients to deliver innovative solutions that enhance their operational eff...

Champion a high-performance sales team while driving revenue growth and go-to-market strategies for IT solutions. Collaborate across departments to innovate and package technology offerings, ensuring...

Develop and oversee revenue cycle operations while managing teams to drive performance and improve billing accuracy. Lead complex issues and foster client success through hands-on leadership and strat...

Transform the customer experience by leading vital contact center projects. Oversee operations, ensure regulatory compliance, and drive cross-functional collaboration to enhance performance and custom...

Manage cross-functional initiatives by collaborating with stakeholders to drive digital feature development. Shape product roadmaps and ensure disciplined delivery while balancing strategic oversight...

Elevate category management by leading IT Infrastructure procurement strategies, fostering supplier relationships, and collaborating across divisions to drive strategic value and continuous improvemen...

Join a team that's focused on enhancing customer trust through strategic program management, external relations, and operational excellence, while collaborating cross-functionally to drive impactful i...

Lead cross-functional teams to analyze market trends and drive strategic growth through data insights, supporting go-to-market strategies for software and research content products...

Lead customer-focused field service operations, ensuring commercial success and delivery of high-quality services. Collaborate with multifunctional teams to manage projects, enhance customer satisfact...

Shape customer engagement by leading field service operations and ensuring P&L performance. Collaborate with multifunctional teams to deliver top-notch service and infrastructure solutions, driving sa...

Drive the success of the service department by leading a skilled team, enhancing technical expertise, and ensuring top-tier customer satisfaction while maximizing profitability and operational efficie...

Empower a high-performing SDR team by refining outreach strategies and driving accountability in qualified lead generation. Collaborate across functions to enhance marketing alignment and develop top...

Drive innovative data access solutions in a hybrid role, collaborating with leadership to enhance and launch AI-driven products for global markets, focusing on customer needs and strategic growth init...

Lead the end-to-end organic social strategy and measurement framework across platforms. Act as a senior expert integrating cross-functional efforts to enhance brand impact while optimizing engagement...

Elevate IT operations by leading a skilled team, enhancing security, and driving compliance. Manage networks, systems, and applications to deliver scalable technology solutions that meet and exceed or...