Customer Service Manager Jobs in Dulles, VA

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Transform your career by leading a remote team of Medicare sales agents to drive high enrollment conversions. Foster a performance culture focused on accountability, coaching, and exceeding sales goal...

Empower clients by providing tailored solutions, enhancing product usage, and building lasting relationships to drive retention and expansion. This role combines strategic planning and hands-on client...

Lead the charge in advancing Navy programs through strategic project management. Oversee planning, coordination, and successful execution of critical initiatives while guiding a dedicated team to achi...

Join a team that's driving multi-solution expansion and leveraging strategic relationships to unlock growth opportunities. You'll orchestrate account strategies, engage with executives, and enhance cu...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...

Optimize operational efficiencies by leading processes, managing teams, and driving compliance. Develop strategies to enhance performance and profitability while ensuring high-quality customer service...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Transform customer success outcomes by managing enterprise Omni Commerce accounts. Leverage deep retail expertise to lead strategic relationships and ensure client alignment with digital shelf, pricin...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Grow your career with a leadership role that focuses on enhancing productivity, ensuring quality standards, and developing associates. Drive operational success through effective communication and a c...

Elevate operational excellence by leading Policy & Premium Services teams. Drive customer satisfaction, meet KPIs, and enhance processes while managing stakeholder relationships and guiding a high-per...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Join us to lead enterprise-wide IT customer support operations, ensuring seamless service delivery and operational excellence across a multi-disciplinary team. Drive innovations and improve end-user e...

Empower a dynamic sales team to drive new service revenue, enhance customer engagement, and develop winning strategies. This hands-on role blends leadership with direct sales to cultivate opportunitie...

Transform the customer service center by driving performance, building strong partnerships, and implementing effective operational plans. Lead and develop a skilled team while ensuring exceptional ser...

Champion collaborative project management efforts to drive success in complex IT and engineering initiatives while ensuring alignment with stakeholder goals and enabling timely program execution and p...

Lead a dynamic sales team to achieve targets and elevate customer experience. Shape strategies for sales operations, inventory management, and team success while collaborating with leadership to drive...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Champion customer success and user support operations, driving strategy and governance for the War Data Platform. Engage stakeholders, improve service delivery, and enhance user experiences across all...

Lead the charge in customer success and operations within the War Data Platform, enhancing mission outcomes through effective stakeholder engagement, service delivery, and user support strategies acro...

Transform the user support landscape by leading customer success strategies and engaging stakeholders across multiple military commands to enhance the operational effectiveness of the War Data Platfor...