Problem Manager (ITIL, ServiceNow, Root Cause Analysis)
$70K - $92K *
Unlock potential by driving enterprise-wide Problem Management, enhancing service reliability through data-driven Root Cause Analysis and proactive solutions, while collaborating with cross-functional...
1 week ago
$145K - $190K *
Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...
3 weeks ago
Manager, Customer Success Enterprise
$134K - $201K *
Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...
1 week ago
Customer Care Training Manager
$80K - $95K *
Drive comprehensive training strategies that enhance the knowledge and skills of customer care teams, ensuring exceptional service delivery while partnering with leadership to optimize continuous educ...
3 weeks ago
Senior Manager, Customer Experience
$122K - $170K *
Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...
1 week ago
Customer Success Manager (Employee Benefits)
$80K - $95K *
Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...
1 week ago
Operations Manager, Onsite Data Collection
$100K - $120K *
Provide end-to-end management of data collection programs, ensuring financial health, client satisfaction, and operational excellence in fast-paced environments while leading cross-functional teams an...
1 week ago
$115K - $154K *
Drive impactful corporate communications and media relations across Disney's Platform Distribution, collaborating with multiple teams for narrative development, strategic planning, and execution of in...
2 days ago
$106K - $179K *
Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...
Reposted 4 weeks ago
Customer Experience and Service Transformation Advisory Senior Manager | Financial Services
$132K - $338K *
Explore opportunities to transform customer support through innovative solutions, leveraging your expertise in analytics, technology, and customer experience to drive efficiency and improve service de...
2 weeks ago
$180K - $250K *
Accelerate progress at driving revenue through effective Sales Plays execution. Collaborate with cross-functional teams to design, launch, and optimize initiatives that align with go-to-market strateg...
1 week ago
$108K - $148K *
Lead the charge in maximizing customer success by driving system performance through collaboration with engineering and operations, ensuring seamless automation integration and continuous improvement...
1 month ago
Assistant Manager, Member Contact Center
$78K - $117K *
Advance your career by overseeing the Member Contact Center operations, ensuring high-quality service for Members across multiple channels, and supporting team success through training, communication...
3 days ago
Senior Customer Experience Manager (CXM) - Strategic
$110K - $130K *
Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...
1 week ago
US- Escalation Manager (Customer Support)
$95K - $105K *
Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...
3 weeks ago
Project Manager, Client Services (Customer Service, Order-to-Cash, Contract Lifecycle, Med. Device)
$105K - $125K *
Lead the charge in facilitating cross-functional projects that enhance operational performance and customer experience using PMO best practices and Lean methodologies for sustained adoption and commer...
Reposted 3 weeks ago
$90K - $110K *
Champion impactful partnerships by driving engagement and success with health system/provider networks. Utilize clinical research knowledge to foster collaboration among cross-functional teams and enh...
3 days ago
$100K - $120K *
Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...
2 weeks ago
$103K - $154K *
Shape the future of distribution center operations by overseeing processes, securing compliance, and leading a dedicated team to ensure high customer satisfaction and operational excellence across the...
Reposted 3 weeks ago
$80K - $95K *
Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...
3 weeks ago
Senior Manager, Insurance Customer Operations
$110K - $130K *
Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...
2 days ago
$100K - $120K *
Accelerate progress at field service operations by leading a high-performing team to deliver exceptional customer support, ensuring safety, quality, and operational excellence while driving growth acr...
Reposted 2 days ago
Contact Center Platform Manager (Omnichannel)
$80K - $95K *
Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...
3 weeks ago
(USA) Senior Manager, Contact Center- Channel Strategy & Self Service
$80K - $155K *
Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...
1 week ago
$134K - $201K *
Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...
1 month ago