Customer Service Manager Jobs in Concord, CA

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower our store's growth by leading daily operations, driving team performance, and enhancing customer satisfaction. Utilize your leadership skills to coach staff while managing inventory, cash hand...

Champion customer success by managing strategic accounts, fostering partnerships, and ensuring product adoption. Leverage data-driven insights to enhance satisfaction and business outcomes while addre...

Pioneer innovative strategies in account management to enhance customer retention and satisfaction while leading a team of Account Executives to drive growth within a diverse portfolio and improve ope...

Advance regional service operations by leading multidisciplinary teams and driving KPI improvements to enhance customer satisfaction and operational efficiency across the Americas...

Empower the Credit & Refunds Resolutions team by shaping strategy, leveraging AI, and driving impactful outcomes across support and fraud domains, while aligning diverse stakeholders and fostering a h...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Lead the charge in defining customer success by managing the full lifecycle, from pilot implementation to renewal, while building foundational processes for scalable growth and fostering strong custom...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Manage client relations and oversee project teams to ensure client satisfaction and revenue goals. Utilize consultative strategies to identify needs, develop tailored solutions, and deliver exceptiona...

Drive the technical success of enterprise accounts, enhancing AI security and governance through strategic oversight, proactive engagement, and cross-functional collaboration, ensuring measurable valu...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Transform the sales landscape by leading a high-performing team to build strong client relations, drive multi-million dollar revenue, and mentor peers to elevate overall sales strategy and execution i...

Reimagine service operations by overseeing daily activities and leading staff. Drive profitability, ensure customer satisfaction, and manage P&L with a focus on efficiency and team development for exc...

Innovate your career as a Service Delivery Manager, leading complex managed services engagements. Drive program governance, manage client stakeholders, and deliver outcomes in a dynamic, enterprise en...

Transform workplace experiences by ensuring exceptional service and support. Lead daily office operations, foster collaboration, and enhance employee satisfaction through proactive management of ameni...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Optimize operations, enhance productivity, and lead continuous improvement initiatives within the Distribution Center to drive excellence and collaboration across teams...

Champion efficiency in operations as you lead a team in a high-volume distribution center. Your strategic oversight ensures safety and quality while meeting productivity goals through effective manage...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead the charge in nurturing Customer Success, managing a dedicated team to enhance client satisfaction, and implementing strategies that drive growth and product adoption across the Commercial sector...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...