Customer Service Manager Jobs in Columbia, MD

Lead the charge in building relationships and winning business in the emerging Power Stability market, covering business development to deal closure with utilities and partners, driving sustainable en...

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

Join a strategic team to enhance data insights and operational efficiency. Leverage your expertise in cloud architectures and analytics while guiding teams in developing modern data solutions for info...

Lead the charge in developing impactful learning programs that elevate agent performance and certification success. Drive team coaching and ensure innovative, measurable, and strategic alignment in le...

Oversee the development of customer relationships while managing service and repair accounts to meet revenue goals. Utilize sales tools, provide technical proposals, and ensure compliance with local c...

Lead the vision and strategy for modernizing B2B digital service portals utilizing Salesforce technology, driving automation and self-service improvements to enhance customer experiences and operation...

Manage and enhance quality assurance processes by ensuring product compliance with regulatory standards and improving quality programs. Lead QA teams and support continuous improvement initiatives in...

Lead your career with impactful operational management and team development. Drive continuous improvement, enhance service efficiency, and create value for both associates and customers in a dynamic e...

Join a dynamic team as a Customer Success Manager, where you'll drive value for clients, manage account strategies, and enhance customer experiences. Lead initiatives to optimize performance, ensure s...

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

Elevate your career by managing diverse IT projects, ensuring alignment with customer needs while fostering collaboration and communication across teams. Lead the development of innovative technologic...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...

Drive supplier performance enhancement initiatives, ensuring quality, cost, and delivery improvements. Collaborate with cross-functional teams to assess supplier capabilities and implement industrial...

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

Join a team that manages global analytics and reporting for Contact Center operations. Leverage data to enhance efficiency, drive decisions, and improve customer satisfaction. Collaborate on innovativ...

Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...

Lead the charge in enhancing organizational efficiency by supporting senior leadership. You'll ensure seamless operational execution and project management within a dynamic, fully remote environment...

Champion compliance excellence by managing risk programs effectively, fostering team collaboration, and implementing innovative solutions to regulatory challenges, while aligning with business objecti...

Join a team that's committed to driving sales growth and leading an effective management team across multiple retail locations, ensuring operational excellence and a superior customer experience in a...

Elevate safety and compliance by leading training initiatives and ensuring adherence to regulations. Drive operational efficiency through effective recruitment, coaching, and development within the pa...

Oversee shift operations in a fast-paced distribution environment, leading a team in safety compliance, inventory control, and process improvement. Champion employee development and drive operational...

Empower franchise growth by identifying, recruiting, and managing franchise candidates across multiple territories. Lead innovative sales strategies while overseeing franchise events to boost overall...

Lead the charge in driving customer success for public sector agencies, fostering relationships, strategizing adoption and engagement, and utilizing data insights to ensure maximum value from our plat...

Lead the charge in optimizing maintenance operations by managing a skilled team, ensuring compliance, and fostering continuous improvement while aligning actions with organizational goals and objectiv...

Take ownership of partnership analytics by leading a dedicated team, translating business questions into data-driven insights, and optimizing strategic partnerships to fuel growth and enhance business...