Customer Service Manager Jobs in Cleveland, OH

Lead the charge in optimizing enterprise CMS operations, ensuring stability, security, and performance while managing enhancements and compliance in a large-scale federal DoD environment for impactful...

Develop and lead a Sales Engineering team, driving effective execution in sales cycles. Provide coaching, support deal strategy, and ensure alignment with client needs while fostering individual growt...

Lead the charge in defining and implementing product measurement strategies for BI solutions, translating complex data into actionable insights that drive performance and user engagement across multip...

Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...

Champion Continuous Improvement initiatives across operations, driving strategic implementation of Lean methodologies, developing performance plans, and enhancing organizational capabilities for susta...

Transform your career by leading maintenance strategies that ensure safety, compliance, and operational excellence. Drive proactive initiatives and foster a culture of continuous improvement in a dyna...

Unlock potential by managing a diverse portfolio of over 200 accounts. Drive renewals through strategic customer insights and cross-functional collaboration while delivering an exceptional customer ex...

Empower growth by driving sales in industrial water markets across the Americas. Lead customer engagement, develop new business opportunities, and foster partnerships to ensure strategic account expan...

Accelerate healthcare innovation by leading strategy and development of Provider Directory Products. Collaborate with cross-functional teams to deliver effective solutions, drive market expansion, and...

Oversee the development of reliability engineering while leading by example on the shop floor. Engage hands-on in troubleshooting and maintenance, establishing effective processes for sustainable oper...

Unlock potential by managing complex property tax compliance for utility clients. Oversee return preparation, client relations, and team supervision while driving strategies for multi-state engagement...

Develop and execute a global Quality Assurance strategy, leading a diverse team across regions to ensure consistent, high-quality software implementations. Champion automation and improvement initiati...

Drive strategic client relationships in healthcare, ensuring account growth, retention, and value. Engage with executive stakeholders, align cross-functional teams, and lead negotiations to secure lon...

Join a team that drives strategic growth for innovative products, leading sales initiatives and collaborating with partners to meet customer needs in the Mountain region. Your expertise will shape our...

Champion cybersecurity solutions by expanding existing accounts and securing new business. Drive relationships with key decision-makers, execute targeted territory plans, and negotiate contracts to en...

Drive product innovation by owning an end-to-end feature set for a cutting-edge engineering platform, collaborating closely with customers and a senior engineering team to deliver impactful solutions...

Lead the charge in project management, ensuring strategic alignment and successful execution through planning, monitoring, and stakeholder collaboration while optimizing resources and improving effici...

Drive the evolution of cutting-edge AI technologies, collaborating across functions to define and execute the product roadmap. Be accountable for end-to-end project management while influencing strate...

Optimize customer relationships by managing diverse banking projects and resolving complex issues. Serve as a key liaison to ensure effective communication and support, while collaborating across depa...

Lead the charge in managing diverse projects through all lifecycle phases, ensuring clear communication and collaboration among stakeholders, while driving process improvements and achieving project o...

Transform the legal operations landscape by leading initiatives that integrate AI and workflow efficiency, while building a high-performing team to enhance accountability and speed across the organiza...

Join our Operations Team as a Senior Continuous Improvement Specialist, driving high-impact initiatives, leading process analysis, and mentoring colleagues to enhance fulfillment center operations thr...

Lead transformative initiatives that integrate technology and culture to enhance operational efficiency and drive growth across business functions. Oversee cross-functional projects to ensure sustaina...

Drive project success by managing electric distribution initiatives, overseeing construction from start to finish while ensuring alignment with stakeholders, budgets, and schedules for optimal outcome...

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...