Customer Service Manager Jobs in Chicago, IL

Empower customer success by leading engagement strategies and maximizing value in the customer journey. Shape onboarding, training, and renewals to drive outcomes while collaborating across department...

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

Shape the future of Digital Operations by driving growth and innovation in BPO and technology solutions. Collaborate with cross-functional teams to secure high-value deals and establish trusted relati...

Drive operational excellence by leading cross-functional initiatives, simplifying processes, and embedding continuous improvement practices to enhance safety, quality, and productivity while aligning...

Accelerate progress at our Operations by leading efficiency initiatives that drive cost savings, enhance service, and improve overall operational excellence. Partner cross-functionally to deliver impa...

Shape the future of end-user technology by leading a dynamic team to enhance support, streamline operations, and drive automation, ensuring a seamless experience for employees across a distributed net...

Engage with Corporate Trust clients to enhance relationships, manage risks, and implement operational changes. Collaborate with business development to drive new opportunities while ensuring quality s...

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

Empower your career by managing operations across 3+ million sq. ft. of facilities. Lead a dedicated team, collaborate on strategic planning, and ensure optimal maintenance and safety standards in a d...

Grow your career with an influential role in customer success, fostering strong relationships and driving client satisfaction post-sale while managing renewals and growth opportunities in the health c...

Champion customer success by guiding agents in handling complex cases, enhancing processes, and driving improvements through training and documentation to ensure exceptional customer experiences acros...

Drive the evolution of customer data strategy by leading the Adobe Experience Platform initiatives. Collaborate cross-functionally to unify customer profiles, enhance engagement, and establish governa...

Transform endpoint management by designing and deploying solutions across a vast device estate. Collaborate with cross-functional teams to ensure security, compliance, and reliability while leveraging...

Lead the optimization of international drayage operations on the West Coast, managing 3PL relationships and enhancing service levels while leveraging analytics to reduce costs and improve efficiency i...

Unlock potential by leading the redesign of People Operations processes. Drive operational excellence through strategic assessments, workflow mapping, and implementation of innovative solutions that e...

Shape financial systems capabilities by leading Oracle ERP Cloud implementation, managing a dedicated team, and collaborating with finance and accounting to enhance processes and ensure compliance...

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

Shape the future of audience data strategy by developing scalable products, enhancing targeting capabilities, and fostering cross-functional collaboration to drive data access and compliance in a dyna...

Join a team that's redefining payment solutions by driving adoption and enhancing customer satisfaction through consultative sales strategies, focusing on tailored Payouts solutions for diverse mercha...

Drive strategic growth by managing global Consumer accounts, enhancing logistics solutions, and fostering long-term relationships. Utilize analytical skills to uncover value and deliver tailored servi...

Optimize quality management systems in semiconductor manufacturing. Lead risk assessments, audits, and continuous improvement initiatives to enhance product quality and operational excellence while en...

Transform your leadership skills by guiding a dynamic software team to create innovative solutions that drive business success and enhance user experience in a fast-paced environment...

Transform software development by leading a dynamic team to create innovative solutions that drive business success. Collaborate with Agile teams to align technical strategies with organizational goal...

Lead and develop a high-performing software team, delivering innovative solutions that align with business goals while fostering a culture of continuous improvement and collaboration across Agile team...

Transform the future of software development by leading a dynamic team, driving innovative solutions, and collaborating with cross-functional Agile teams to align technology with business goals...