Customer Service Manager Jobs in Cambridge, MA

Lead and inspire a team of Team Leaders across various business units. Drive performance and service quality, ensure compliance, develop strategies, and enhance client relationships in a dynamic call...

Champion customer experience by leveraging insights to enhance interactions. Collaborate across teams to develop strategies that drive customer satisfaction, ensuring the voice of the customer influen...

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

Join a dynamic team to lead strategic sourcing for food & beverage categories across venues. Drive procurement excellence, build supplier partnerships, and enhance operational efficiencies, while bala...

Champion the GTM tech stack by leading complex implementations, optimizing deal operations, and aligning cross-functional teams to drive revenue efficiency and scalability...

Support fleet safety initiatives by ensuring compliance with DOT regulations, providing driver training, and implementing safety protocols for enhanced performance and risk mitigation across transport...

Unlock your potential by managing strategic accounts and driving revenue for top-tier B2B technology marketing solutions. Foster relationships, generate new business, and achieve sales targets in a dy...

Lead the charge in transforming accounting operations while driving strategic growth initiatives in a dynamic, private equity-backed organization. Foster financial accuracy, build scalable systems, an...

Launch your career as a key leader in a customer-focused automotive repair shop, driving sales and fostering a collaborative team culture. Contribute to operational excellence while ensuring customer...

Unlock potential by driving account growth and enhancing client relationships. You'll serve as a product expert and strategic advisor, ensuring your accounts thrive while managing onboarding and renew...

Grow your career by leading strategic relationships with multi-location dental groups. Drive value through consultative engagement, expand business, and enhance customer experiences while collaboratin...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Drive product management excellence for innovative tax technology solutions while overseeing the full product lifecycle, aligning strategic vision, and maximizing stakeholder value through effective t...

Partner with us to transform customer journeys by leading a high-performing team dedicated to building strategic relationships and enhancing satisfaction, retention, and growth through data-driven ins...

Champion customer retention by optimizing account value and managing cancellations. Communicate effectively to drive satisfaction while using data to inform strategies. Thrive in a fast-paced environm...

Accelerate growth by leading field sales teams, driving revenue, and optimizing strategies through data and AI. Collaborate across functions to enhance customer experience and strengthen partnerships...

Transform the landscape of healthcare sales by leading a dynamic field team, leveraging data-driven insights, and optimizing strategies to drive revenue growth and enhance customer partnerships in a f...

Lead the implementation of safety programs across multiple wind and solar project sites, ensuring compliance and promoting a safe work environment for all team members and contractors. Collaborate wit...

Lead the execution of Major Incident Management to ensure service availability and restoration during critical incidents. Collaborate with cross-functional teams to enhance operational resilience thro...

Lead major incident management to ensure service availability and resilience. Collaborate with tech and business teams, oversee processes, and implement improvements in crisis situations. Drive initia...

Join a team that's committed to enhancing client success and satisfaction. Engage deeply with premier clients, orchestrating impactful strategies to ensure exceptional service delivery, retention, and...

Join a team that's at the forefront of digital transformation, leading multidisciplinary squads to innovate and implement scalable solutions in CX Operations, focusing on impactful pilot projects for...

Lead the charge in cultivating strong client relationships, driving sales, and delivering tailored solutions. Collaborate across teams to maximize customer satisfaction and revenue generation while en...

Shape the future of retail by leading multiple store teams to deliver exceptional customer experiences, drive sales, and empower talent development while fostering community connections and brand loya...

Inspire community engagement and stakeholder relationships to enhance your organization's reputation, leveraging your expertise in public relations and stakeholder management while fostering collabora...