Schindler Elevator Corporation

Sales Account Manager - Service

Schindler Elevator Corporation • $90K — $112K *
Boston, MA 02115In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or 3+ years of industry sales experience.
  • Effective presentation skills and proficiency in Microsoft Office.
  • Strong communication, negotiation, objection handling, and closing skills.
  • Ability to empathize and connect with clients to foster relationships.
  • Excellent time management, organizational, and problem-solving skills.
  • Motivated and customer-focused with a strong character aligned with the company values.
  • Experience with SAP preferred.

Responsibilities

  • Manage and strengthen client relationships within a designated territory.
  • Communicate with customers and stakeholders to ensure satisfaction and meet sales goals.
  • Collaborate daily with Field Superintendents and technicians for customer experience enhancement.
  • Identify and pursue new sales opportunities through client interactions.
  • Negotiate favorable contract terms while addressing customer necessities.
  • Develop sales strategies that align with product offerings and market conditions.
  • Prepare estimates and proposals, maintaining compliance with company policies.

Benefits

  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Comprehensive Medical, Dental, and Vision Plans from day one.
  • 3 weeks of vacation, increasing with tenure, plus sick days and floating holidays.
  • Tuition Reimbursement after 6 months of service.
  • Paid Parental Leave for 6 weeks following the birth or adoption of a child.
  • Diverse professional development opportunities for career growth.
Full Job Description
Location: Boston, MA, United States
Job ID: 90218

Join us as a

Sales Account Manager - Service

Your main responsibilities

Customer Account Management, Communication & Collaboration (60%)
  • Customer Account Management: Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements. Handle customer inquiries and ensure satisfactory resolution with a focus on revenue generation. Meet regularly with clients to understand their business requirements and develop solutions to meet the needs of their property. Manage and oversee the accounts receivable of your assigned portfolio, ensuring timely and accurate payments.
  • Communication: Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.
  • Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.


Sales & Opportunity Identification / Negotiation & Strategy (30%)
  • Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information. Qualify customer needs to secure profitable solutions leveraging company products and services. Introduce new technology and associated services to customers, clearly illustrating the value these products and services provide.
  • Negotiation & Strategy: Negotiate contract terms favorable to the company while also delivering on customer requirements. Develop and implement sales strategies that align with internal product strategies and competitive market conditions with minimal supervision.


Documentation & Compliance (10%)
  • Documentation & Compliance: Prepare estimates and communicate proposals with customers. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures


What you bring

  • Bachelor's degree strongly preferred, or a minimum of 3 years of industry sales experience.
  • Effective presentation skills and proficiency in Microsoft Office applications.


Knowledge, Skills & Abilities
  • Strong communication, negotiation, objection handling, and closing skills with a proven sales track record.
  • Ability to empathize, listen, and connect with people to form outstanding customer relationships.
  • Excellent time management, organizational, and problem-solving abilities.
  • Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler's values.
  • Experience with SAP preferred, along with a results-driven mindset to thrive in a competitive sales environment.
  • Demonstrated ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions preferred.


Core Competencies

Customer Account Management
  • Proficient in building and managing client relationships.
  • Ability to handle challenging customer inquiries while ensuring satisfactory resolution with a focus on revenue generation.

Negotiation & Strategy
  • Experienced in negotiating contract terms and developing sales strategies that align with customer needs, Schindler values, and all applicable regulations.
  • Effectively addresses and overcomes objections during customer negotiations.

Sales & Closing Skills
  • Proficient in closing deals and securing agreements when finalizing contracts.
  • Ability to independently identify and pursue sales opportunities, qualify customer needs, and introduce new services and technology solutions.

Communication
  • Effective communication skills are required when interacting with customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.

Leadership
  • Ability to provide guidance and expert support to more junior Sales Account Managers and Representatives.
  • Proven track record of collaborating with Field Superintendents and technicians to support quality improvement processes.

Base Salary $90,300 - $112,900

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

What's in it for you?

  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.


About Schindler Elevator Corporation

Schindler Elevator Corporation is a subsidiary of the Schindler Group, a Swiss multinational company that specializes in the manufacture, installation, and maintenance of elevators, escalators, and moving walkways. Schindler Elevator Corporation is headquartered in Morristown, New Jersey, and has operations in over 100 countries. The company's products are used in a variety of settings, including commercial buildings, airports, hospitals, and residential buildings. Schindler Elevator Corporation is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact, including the use of energy-efficient products and the reduction of greenhouse gas emissions.
Learn more about Schindler Elevator Corporation
Size
70,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Schindler Elevator Corporation

More Business Services Jobs

Find similar Sales Account Manager - Service jobs:

NationwideBoston, MA