Customer Service Manager Jobs in Berkeley, CA

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Manage a portfolio of ~35 high-touch enterprise accounts, ensuring clients optimize software value while fostering senior-level relationships and implementing data-driven solutions to enhance customer...

Lead a team to create and deliver impactful professional learning experiences for virtual schools, ensuring quality, collaboration, and effective implementation across diverse educational settings...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Drive strategic client relationships while enhancing AI solution adoption. Collaborate cross-functionally to optimize customer experiences and ensure long-term satisfaction in an evolving tech landsca...

Transform customer relationships by driving AI solution adoption, delivering customized onboarding, and providing strategic guidance to enhance user experiences. Collaborate across teams to optimize e...

Optimize manufacturing IT operations by leading system support, enhancing service delivery, and driving digital transformation across facilities while ensuring connectivity and compliance to improve p...

Grow your career with a dynamic financial services role focused on delivering exceptional client support and enhancing client relationships through financial planning, analysis, and investment managem...

Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Join a team that's dedicated to enhancing customer experiences through innovative digital solutions. Drive the implementation and optimization of technologies that bolster operational efficiency and s...

Elevate customer experiences by deploying innovative digital solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive measurable results in a dynamic pharmacy env...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Shape the future of customer care by leading exceptional homeowner experiences. Drive operational excellence while collaborating with construction and trade teams to resolve warranty concerns efficien...

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

Take ownership of customer success for strategic accounts, fostering strong partnerships. Lead initiatives to enhance product adoption and satisfaction, leveraging data-driven insights to optimize the...

Empower customer success through relationship management, product adoption, and strategic growth. Act as the main point of contact for key accounts, collaborating across departments to enhance client...

Join a team that drives transformation of physical operations through innovative IoT solutions, partnering with top enterprises to enhance safety, efficiency, and sustainability while navigating a dyn...

Drive excellence by leading a dynamic Product Expert team to deliver high-touch support. Bridge customers and engineering to ensure alignment and empower your team to achieve technical excellence in a...

Elevate your career as an Internal Communications Manager, shaping our voice and driving engagement across teams. Craft key messages, manage digital platforms, and connect with leadership to inspire a...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

Lead a dynamic employee benefits service team, optimizing processes and training to ensure high client satisfaction and effective service delivery while managing performance and driving team success t...