Customer Service Manager Jobs in Baltimore, MD

Engage with clients to strengthen relationships and drive value through strategic account management. Identify product needs and enhance customer success while navigating the political landscape in a...

Serve as a Senior Claim Manager delivering exceptional, concierge-level service. Oversee complex disability claims, collaborating with clients to enhance their experience while managing a fluctuating...

Deliver exceptional customer service by managing complex disability claims, enhancing the claimant experience through collaboration and innovative solutions. Utilize expert communication and organizat...

Drive employee development by designing and implementing scalable learning programs that enhance leadership capability and business performance. Collaborate globally to create engaging, AI-enabled lea...

Join a team that's redefining pipeline generation in the U.S. Enterprise West region. Lead a Business Development organization, shaping engagement strategies and influencing revenue growth while devel...

Lead the charge in establishing a robust Quality Control Program for construction projects, ensuring compliance across MEP trades. Collaborate with diverse teams to drive quality excellence and suppor...

Drive quality assurance initiatives in construction projects, ensuring compliance with standards and fostering a culture of excellence among teams, while coordinating with contractors and stakeholders...

Unlock potential by driving global standards integration and collaboration across teams, ensuring operational excellence and timely communication to enhance guest experiences within a dynamic environm...

Manage technology deployments for new openings and renovations; lead a team to ensure seamless installations, maintain quality, and align with strategic growth. Drive continuous improvement and advoca...

Lead strategic initiatives to enhance project delivery and profitability, ensuring exceptional customer satisfaction and effective cross-functional collaboration. Drive team performance and talent dev...

Lead the charge in managing NIH's enterprise directory and people-data hub, ensuring seamless delivery, operation, and modernization across diverse systems while coordinating with stakeholders and ove...

Oversee the global IT service desk operations, fostering team development and enhancing service delivery, while driving incident resolution and user satisfaction through strategic initiatives and perf...

Unlock potential by partnering with operations to streamline financial processes, analyze COGS drivers, and optimize plant performance through effective cost allocation and reporting strategies...

Lead strategic sales efforts in AI solutions, acting as a trusted advisor to clients. Collaborate closely with partners and internal teams to create impactful strategies, drive opportunities, and clos...

Unlock potential by leading community association projects and initiatives while managing budgets, vendor relationships, and homeowner communications to ensure a well-maintained living environment and...

Grow your career by championing customer success initiatives, managing a diverse portfolio of mid-market clients to enhance product adoption and retention while delivering impactful engagement strateg...

Invent innovative sales strategies to drive national OEM growth, enhance market share, and lead a high-performance culture across diverse regions while aligning with enterprise objectives for revenue...

Advance healthcare quality by implementing utilization management strategies. Analyze data for provider enhancement and member satisfaction, while promoting efficient care delivery through collaborati...

Grow your career with a dynamic role focused on sales and account management. Expand your territory revenue by engaging with customers and executing strategic marketing plans within the vision care in...

Reimagine healthcare sales strategies to drive growth and engagement. Collaborate with teams to implement effective sales processes, enhance talent development, and manage metrics, ensuring a coordina...

Grow your career with a role that drives dealer partnerships and enhances auto finance solutions, while leveraging market insights to elevate customer satisfaction and achieve production targets in th...

Lead the growth and development of service technicians, ensuring high standards. Manage recruitment and training, oversee technician performance, and address service-related challenges while fostering...

Shape the future of product management by driving telephony and contact center strategies, prioritizing customer needs, and leveraging AWS Connect to ensure optimal solutions for business objectives a...

Lead the charge in transforming financial reporting processes, ensuring integrity and compliance while managing audits, budgets, and critical analyses that drive organizational success and strategic d...

Transform customer experience strategies by collaborating with stakeholders to enhance operational efficiency in large health systems, driving adoption and success of innovative cardiac monitoring sol...