Marriott International

FLEX Manager, Global Standards

Marriott International$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree in Business Administration, Marketing, or related major with 3+ years of relevant experience, or
  • High School Diploma/GED with 4+ years of relevant hospitality experience, showing career growth and performance excellence.

Responsibilities

  • Collect and interpret data accurately within proprietary systems.
  • Serve as the primary communication link between all stakeholders to ensure timely deliverables.
  • Monitor partner/customer satisfaction and proactively address feedback.
  • Utilize effective communication to foster relationships.
  • Guide and coach the team on decision-making authority and leadership accountability.
  • Encourage inclusion and engagement among team members and address concerns of equity.
  • Adaptively manage changing priorities and communicate necessary adjustments to stakeholders.

Benefits

  • 401(k) plan and stock purchase plan.
  • Discounts at Marriott properties and commuter benefits.
  • Employee assistance plan and childcare discounts.
  • Comprehensive health coverage: medical, dental, vision, and more.
  • Paid parental leave and adoption expense reimbursements.
  • Accrued paid sick leave and PTO for Washington employees.
Full Job Description
Job Description

JOB SUMMARY

The Flex Manager, Global Standards is a project-based, fixed-term role within the Global Lodging Product Standards team, with an anticipated end date of December 31, 2026. This position has been established to support the integration of Series by Marriott (Greater China-specific) into Marriott International's global ecosystem. The scope of this role is centered around development, implementation, and execution of the brand, operational and non-operational standards ensuring alignment with Marriott's enterprise frameworks, processes, and brand expectations,

by partnering with a diverse group of disciplines within the organization. Within this framework, the role provides technical expertise and support to stakeholders inside and outside of the department and the larger working team, and demonstrates knowledge of job-relevant issues, products, systems, and processes. As part of the Global Lodging Product Standards Team, this role works with peers to ensure correct and timely data collection, data interpretation and/or data entry in the appropriate proprietary systems. This role focuses on on-time completion of deliverables, and acts as a key point of communication between all stakeholders. As a project team member, this position acts as the first point of contact for any issues or discrepancies as it relates to their key deliverables.

CANDIDATE PROFILE

Education and Experience Required
  • 4-year degree from an accredited university in Business Administration, Marketing, or related major and 3+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance;

OR
  • High School Diploma or GED and 4+ years of relevant professional experience in the hospitality industry, demonstrating progressive career growth and pattern of exceptional performance


CORE WORK ACTIVITIES

  • Works with peers to ensure correct and timely data collection, data interpretation and/ordata entry in the appropriate proprietary systems.
  • Acts as a key point of communication between all stakeholders, ensuring on time completion of deliverables.
  • Monitors partner/customer satisfaction; anticipates and responds to feedback.
  • Uses effective communication strategies to build and maintain relationships.
  • Models and coaches team on scope of decision-making authority and ensures clear leadership accountabilities are in place.
  • Promotes inclusion and engagement; identifies and reports concerns related to equity and fair treatment, giving all associates the opportunity to achieve their full potential.
  • Models courage, flexibility, and optimism when managing multiple demands or changing priorities, communicates need for change, how it impacts work, provides resources and coaching, and adjusts team priorities as needed.
  • Determines how change impacts stakeholders and communicates concerns to leadership

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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