Customer Service Manager Jobs in Baltimore, MD

Drive creative excellence by leading visual storytelling initiatives while ensuring brand consistency across all platforms. Collaborate with cross-functional teams to elevate marketing strategies and...

Drive operational excellence by overseeing strategic initiatives, managing financial resources, and ensuring compliance in a complex government environment. Collaborate across functions to enhance mis...

Drive operational excellence as you oversee strategic program initiatives, ensuring alignment with mission objectives and effective resource management. Foster collaboration across complex military la...

Drive operational excellence within critical government programs, ensuring alignment of complex initiatives with mission objectives. Oversee governance, financial management, compliance, reporting, an...

Unlock new business opportunities by leveraging your expertise in complex services sales. Collaborate with cross-functional teams to drive strategies, negotiate deals, and present compelling proposals...

Champion secure, effortless customer service by driving identity and verification strategies that enhance operational efficiency. Collaborate across teams to integrate AI and define metrics ensuring o...

Lead and develop a team of Account Executives to drive pipeline growth and revenue consistency. Cultivate a high-performance culture while enforcing clear standards to enhance deal strategy, forecast...

Join a team that's driving client engagement and retention through strategic partnership. You'll manage and grow commercial card and merchant relationships, leverage insights for client growth, and pr...

Empower your career by leading a dynamic software development team. Oversee project delivery, mentor talent, and ensure high standards in software quality and agile practices while driving innovation...

Unlock your potential by managing and optimizing email marketing campaigns through HubSpot. You will execute, analyze, and enhance marketing automation initiatives, ensuring seamless operations and re...

Transform digital experiences by overseeing web operations, driving innovation, and collaborating across teams to enhance user engagement and streamline processes for improved operational efficiency...

Empower customers by optimizing their use of ServiceNow products through strategic guidance and innovative solutions to achieve their business objectives and enhance product adoption...

Transform customer engagement by leveraging best practices and innovations to maximize ServiceNow product benefits. Oversee customer portfolios, guide success strategies, and ensure technical health f...

Own client relationships as you drive financial performance and service delivery for mid-market pharmacy benefit management clients, collaborating closely with a Managing Director to ensure satisfacti...

Transform your career as a Product Marketing Manager, driving impactful go-to-market strategies through buyer research and messaging frameworks. Collaborate across teams to translate platform capabili...

Shape your career by managing law library systems and services, providing reference and research support across practice areas while overseeing budgets and personnel. Engage with diverse teams to opti...

Drive seamless marketing campaign execution through rigorous QA and collaboration. Act as the key liaison between marketing and analytics teams, ensuring data-driven decisions enhance performance. Ove...

Join a team that's driving cross-divisional initiatives, leading programs through their complete life cycle, and collaborating with stakeholders to achieve success in the U.S. Banks sector. Bring your...

The Strategic Customer Success Manager at Cresta will play a crucial role in ensuring customer success and driving business growth by fostering strategic relationships and acting as a trusted advisor...

Shape innovative product strategies and drive impactful decisions in the FES industry. Collaborate with cross-functional teams and leverage AI to enhance user experiences while ensuring alignment with...

Inspire a high-performing sales team dedicated to securing federal government partnerships. Develop and execute strategic sales initiatives, enhance customer relationships, and ensure team success to...

Optimize client IT transformations by leading ServiceNow engagements, implementing innovative tech solutions. Collaborate with executives to enhance service delivery and foster continuous improvement...

Join us to lead transformative ServiceNow implementations and deliver innovative technology solutions, driving organizational growth and operational excellence. Engage with executive stakeholders to r...

Drive innovation by leading complex ServiceNow transformations, managing large-scale projects, and delivering impactful technology solutions. Collaborate with executives and teams to redefine IT servi...

Deliver exceptional service to small business clients by managing account processes, renewals, and premium negotiations. Collaborate with teams to provide solutions, maintain client relations, and ens...