Customer Service Manager Jobs in Baltimore, MD

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...

Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...

Drive transformation by guiding organizations to leverage Oracle solutions for digital success. Lead complex projects, foster collaboration, and promote innovation while enhancing sales, marketing, fi...

Advance our quality leadership by developing robust systems and processes. Be a key player in ensuring compliance with quality standards while fostering collaboration and driving continuous improvemen...

Grow innovative product strategies by leveraging customer insights and AI. Collaborate seamlessly with engineering, sales, and marketing to deliver impactful solutions that enhance user experience thr...

Drive success by managing global reseller accounts, enhancing client relations, and identifying growth opportunities while collaborating with internal teams for optimal service delivery and product ad...

Deliver exceptional value by nurturing relationships with key real estate partners through strategic coaching and data-driven insights, driving activation, adoption, and retention of our product suite...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Lead the charge in transforming Medicaid strategies by managing complex client engagements, expanding business relationships, and ensuring financial performance. Collaborate with state leaders to opti...

Drive exceptional customer experiences as you manage finance transactions, build relationships, and achieve sales goals in a fast-paced automotive environment while ensuring compliance with laws and r...

Drive exceptional customer experiences as you manage and elevate service desk operations, ensuring seamless IT support across the enterprise while leading a high-performing team to achieve operational...

Join us to lead day-to-day IT support and service for a remote-first workforce, ensuring effective user assistance, onboarding, compliance, and technology initiatives that drive operational success an...

Lead the charge in providing expert automotive support for retail and wholesale communities, focusing on vehicle diagnostics, service readiness, and problem resolution while fostering strong relations...

Join a dynamic team to shape and execute integrated omni-channel marketing strategies that enhance shopper experiences and drive growth across digital and retail spaces, maximizing ROI for leading Ret...

Join a high-impact team managing enterprise client relationships in financial services, driving platform adoption and revenue growth while collaborating across teams to enhance client success and deli...

Drive the evolution of our accounting function by leading the order-to-cash process, enhancing revenue reporting with a robust, scalable approach, and collaborating cross-functionally to establish inn...

Lead core HR functions and enhance employee experience by managing relations, recruitment, and performance development while overseeing a dedicated team, ensuring policy compliance, and fostering a po...

Empower compliance by reviewing advertising for legal and regulatory standards. Collaborate with cross-functional teams to ensure adherence to policies while advising on intellectual property and priv...

Optimize district-wide food service operations across multiple states, driving performance improvements and client satisfaction. Lead strategic initiatives and mentor high-performing teams while manag...

Explore innovative field marketing initiatives to engage customers and build community. You'll lead programs that strengthen relationships, promote advocacy, and drive retention and expansion within g...

Transform customer service delivery by assisting the Service Manager with daily operations, ensuring the highest standards of communication and service quality while managing and training team members...

Champion a dynamic sales strategy to drive revenue, manage key accounts, and enhance client relationships in the hospitality industry while collaborating with a dedicated team to achieve exceptional s...

Empower your career by driving strategic sourcing initiatives that optimize supplier relationships and enhance food innovation. Lead negotiations and collaborate cross-functionally to achieve supply c...

Pioneer a comprehensive marketing strategy to enhance cross-selling capabilities, building foundational metrics and tools to convert single-policy customers into multi-line policyholders across variou...