Customer Service Manager Jobs in Ottawa, ON

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Champion the design and implementation of business processes within SAP. Collaborate with cross-functional teams, analyze requirements, and deliver training while ensuring effective system integration...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Join a team that's dedicated to empowering customers to maximize value from our solutions. Manage relationships, drive renewals, and collaborate with internal teams to achieve impactful outcomes and e...

Lead a team to optimize cargo operations and load control, ensuring safe and efficient cargo movement while enhancing operational excellence and customer service across the airline network...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Empower customer success by fostering relationships, enhancing platform adoption, and driving retention. Collaborate with clients to define goals, analyze usage data, and proactively address issues to...

Transform customer service management by ensuring exceptional software support, driving solutions, and maintaining strong relationships, while collaborating across teams to enhance customer satisfacti...

Empower customer success by managing software service contracts, resolving issues, and enhancing relationships. Collaborate with cross-functional teams to ensure operational excellence and exceed cust...

Join a team that drives exceptional customer success through effective management of software support services, ensuring optimal performance and satisfaction across all customer engagements...

Lead the charge in change management by overseeing IT system modifications, ensuring seamless integration and minimal business disruption. Collaborate with key stakeholders to enforce best practices a...

Play a key role in shaping customer success strategies for diverse clients, leveraging account management expertise to drive revenue, NPS, and operational excellence while ensuring a seamless customer...

Lead the charge in transforming a digital sales organization, collaborating with stakeholders to enhance growth with a focus on technology, training, and strategic relationship building. Drive broker...

Join a dynamic team as you enhance service delivery and client satisfaction through innovative management of human resources and occupational health, fostering collaboration and operational excellence...

Lead the charge in delivering exceptional client value through innovative solutions while managing assignments, developing talent, and nurturing long-term relationships within a forward-thinking advis...

Manage and coordinate workshop operations, staff, and customer service to ensure optimal performance, while collaborating with parts and sales teams to foster a productive environment and enhance cust...

Lead product strategy for high-speed interconnect solutions, managing the lifecycle of Optical and Electrical technologies. Collaborate with cross-functional teams to innovate and commercialize offeri...

Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...

Transform the Telematics Platform as a Lead Product Manager, shaping strategy and driving execution for vehicle data integration in key customer products, while collaborating across teams to tackle en...

Shape the future of high-speed interconnects by leading product management initiatives. Collaborate with cross-functional teams to drive the strategy, commercialization, and lifecycle management of ad...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Unlock potential by leading complex commerce initiatives and shaping digital strategies for high-profile clients. Collaborate with teams to deliver impactful products, ensuring alignment and clarity i...

Lead the charge in driving sales performance for new and pre-owned vehicles through strategic planning and team development, ensuring high lead conversion rates and fostering strong client relationshi...

Join a team that's dedicated to delivering high-value domestic transport services. Oversee service performance, security protocols, and data integrity to ensure excellent operational efficacy and cust...