Service manager

Terapro

$85K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or related training.
  • Proven experience in heavy equipment or automotive sectors.
  • Experience in personnel management.
  • Strong computer skills.
  • Ability to multitask and encourage team cohesion.
  • Bilingual in English and French.

Responsibilities

  • Manage and plan workloads while overseeing purchase orders.
  • Supervise workshop technicians' schedules and training.
  • Ensure compliance with health and safety standards.
  • Handle administration tasks such as invoicing and deliveries.
  • Collaborate with parts and sales departments to ensure efficiency.
  • Address customer inquiries and deliver service excellence.

Benefits

  • Defined contribution pension plan.
  • Comprehensive group insurance including life and disability.
  • Two days of sick leave and three personal days.
  • Work clothing allowance.
  • Opportunities for learning and development.
Full Job Description
For our branch located in Vars we are looking for a service manager.

Salary : 85 000$ to 100 000$/year

Terapro benefits
  • Defined contribution pension plan;
  • Advantageous group insurance (life, short and long term disability, medication);
  • 2 days of sick leave and 3 days for personal reasons;
  • Work clothing allowance available;
  • Learning and development opportunities.
The service manager (heavy equipment) ensures optimum management of the workshop and staff, while coordinating departmental activities and working closely with the parts and sales departments to provide exceptional customer service.
Responsibilities
  • Manage and plan workloads, open and close purchase orders;
  • Manage workshop technicians: schedules, health and safety compliance, development and training;
  • Coordinate the section's administration: invoicing, payments, deliveries;
  • Work closely with the parts and sales departments;
  • Respond to and service customers.


Profile

  • High school diploma or related training;
  • Proven experience in the heavy equipment or automotive sector or related field;
  • Experience in personnel management;
  • Computer skills;
  • Favors cohesion and mobilization, good ability to carry out several activities simultaneously;
  • Bilingual English and French to deal with English-French speaking customers.

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