Customer Service Manager Jobs in Pittsburgh, PA

Pioneer innovative customer support solutions, optimizing service design and technology to elevate client experiences while leading transformation initiatives and analytics-driven recommendations in a...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Oversee and enhance customer success strategies by leading a high-performing team of Customer Success Managers. Drive customer satisfaction, retention, and operational excellence through effective coa...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Elevate customer satisfaction by overseeing operations across service teams, ensuring efficient case management and order processing. Lead performance tracking and improvements to deliver exceptional...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Manage supplier onboarding processes while leading a team to enhance compliance and optimize performance metrics across multiple workforce programs, ensuring seamless integration and data integrity fo...

Unlock potential by managing and driving sales initiatives across regions, enhancing strategies for lead generation and team performance while cultivating relationships that boost organizational growt...

Join a dynamic team to drive sales growth across multiple regions, manage KPI performance, and enhance sales training programs while overseeing a team of Area Comfort Advisors and Sales Managers throu...

Lead the charge in optimizing service center operations, ensuring compliance with regulations, while driving employee performance and organizational efficiency in a dynamic and fast-paced environment...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Lead the charge in managing service projects with a customer-focused approach, ensuring compliance with standards from initial inquiry to successful completion, including quoting, execution, and invoi...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Champion business growth by driving sales strategies, mentoring teams, and enhancing customer experience across retail locations to secure B2B opportunities and achieve targets in a dynamic environmen...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...