Director, Customer Experience Jobs in Durham, NC

Transform the digital landscape by architecting and scaling compliant platforms that enhance patient safety and engagement, driving innovation across AI and cloud technologies while leading a high-per...

Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

Drive strategic partnerships and delivery excellence for a complex client portfolio, fostering growth and operational success. Lead multi-disciplinary teams, ensuring high-quality project outcomes whi...

Shape the future of customer success by leading a high-performing team, enhancing satisfaction, and aligning initiatives with business goals. Leverage cutting-edge tools and collaborate with industry...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion organizational excellence by spearheading project management strategies and frameworks. Drive cross-functional collaboration, optimize resource allocation, and ensure seamless execution of mu...

Transform customer experience by leading strategic initiatives in a dynamic B2B SaaS environment. Drive retention, efficiency, and scalability within post-sale operations while shaping company strateg...

Join a team that's redefining client experiences through strategic media leadership. Take the reins of a diverse healthcare portfolio, driving integrated, audience-first paid media initiatives that yi...

Drive strategic marketing initiatives within the health sector, fostering strong client relationships and innovative campaigns. Lead integrated marketing efforts to support brand growth and enhance de...

Oversee major account services and support, driving project delivery and business growth while ensuring customer satisfaction and team performance within a high-performing project management environme...

Lead the orchestration of workforce processes and communications to enhance Reader lifecycle experiences. Develop scalable strategies and ensure smooth operations during high-volume AP Reading events...

Shape your career by driving transformational change in customer experience. Collaborate with leadership to implement strategies, inspire teams, and foster a culture of continuous improvement across a...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Lead and elevate brand perception by crafting clear narratives, visual identity, and customer advocacy strategies. Drive brand clarity across channels while supporting product marketing and sales coll...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Accelerate customer success by leading global education strategies to enhance engagement, adoption, and long-term value realization for a diverse client base in a fast-paced SaaS environment...

Transform client engagements by leading delivery excellence, ensuring alignment with strategic objectives and financial performance in the pharmaceutical sector. Drive scalable execution while enhanci...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Champion a high-performing PreSales team to drive technical excellence and AI integration. Lead strategy execution across diverse teams to optimize corporate segment sales and enhance customer engagem...

Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...

Champion new logo acquisition strategy across the East, leading complex sales cycles and forging strategic relationships. Manage a team of Account Executives to drive growth and success in a dynamic...