Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$97K - $130K *

Optimize marketing operations by unifying data, enhancing reporting, and driving accountability. Lead a team to establish scalable processes and governance, ensuring every marketing dollar is measurab...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Drive client engagement and business growth by leveraging your expertise in relationship management and strategic account development within a dynamic professional services environment. Collaborate wi...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$145K - $254K *

Drive operational excellence by leading a diverse team in data center management, ensuring safety, efficiency, and continuous improvement while fostering team development and implementing best practic...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$64K - $120K *

Unlock potential as you collaborate with clients and producers to craft tailored commercial insurance solutions, manage renewals, and drive new business opportunities while fostering strong relationsh...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Accelerate revenue growth by enhancing operational systems and processes. Collaborate with cross-functional teams to drive efficiency and scalability in a fast-paced environment, ensuring data accurac...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Champion a culture of excellence as you lead multiple stores, develop top-tier managers, and drive operational success. Own PnL, enhance customer experiences, and foster a collaborative team environme...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $97K *

Optimize collections operations by leading dialer strategy and performance. Drive data-driven insights, enhance workflows, and ensure compliance while mentoring a team to maximize productivity and cus...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $97K *

Pioneer the optimization of dialer platforms in collections operations. Drive strategy, enhance performance, and ensure compliance while leading a team to maximize productivity and improve customer ou...

North York, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $156K *

Join us to oversee complex, multi-site software deployments, ensuring successful outcomes through governance and stakeholder management. Collaborate with teams and executives to drive programme succes...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$117K - $193K *

Join our dynamic team to shape the future of partner marketing operations. Drive technology integration, streamline processes, and enhance partner engagement through innovative marketing strategies an...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in transforming client service delivery by driving operational excellence, enhancing client relationships, and fostering high-performing teams to achieve strategic business goals and e...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of construction by leading field operations for steel erection. Oversee teams, ensure safety compliance, and drive project success across multiple sites while fostering a culture of t...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in enhancing claims support and customer relationships by managing a high-performing team, ensuring service excellence, and driving operational improvements across Workforce Benefits p...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower your career by managing client relationships and driving growth in Business Insurance. Provide expert coverage analysis, risk management, and mentorship while ensuring top-tier service and res...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Manage end-to-end execution of email and SMS campaigns, ensuring quality and compliance. Lead a team, oversee operational processes, and drive governance while tracking KPIs to support business object...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive successful acquisition migrations by managing end-to-end projects, coordinating resources, and ensuring timely delivery while enhancing processes for future integrations. Collaborate with stakeh...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $130K *

Shape the future of provider networks by managing contracts, optimizing costs, and ensuring broad access. Collaborate cross-functionally to enhance performance and maintain strong relationships with p...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $198K *

Lead the charge in product delivery, ensuring timely execution of strategic initiatives and client commitments. Drive revenue growth by managing end-to-end processes, from evaluation to go-live, while...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $195K *

Partner with us to drive enterprise growth by managing client relationships, aligning strategies, and maximizing value across accounts. Lead cross-functional teams to deliver exceptional outcomes and...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $95K *

Join a team that's shaping the future of Action Processing and Contracting. Collaborate with engineering to deliver impactful features, write clear requirements, and leverage AI tools for rapid execut...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of finance technology by optimizing D365 F&O modules, enhancing integrations, and driving financial transformations. Collaborate across teams to deliver innovative solutions and ensur...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive efficiency and scalability in legal operations by optimizing processes, managing technology, and controlling costs. Lead cross-functional projects and enhance compliance initiatives to support t...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$95K - $115K *

Empower your career by leading a dynamic team in private investment operations. Drive performance, enhance workflows, and foster collaboration while ensuring operational excellence in a fast-paced wea...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.