Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$135K - $165K *

Pioneer operational excellence in Design leadership, managing workflows, prioritizing projects, and developing talent. Collaborate cross-functionally to enhance Design integration in AI-driven product...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive exceptional client service by managing institutional client relationships, resolving complex inquiries, and collaborating across teams to enhance the client experience and ensure seamless operat...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $95K *

Grow your career with us by managing logistics and operations in a dynamic environment. Lead teams, optimize processes, and ensure compliance while enhancing service levels and inventory control for m...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$107K - $179K *

Lead the charge in enhancing Treasury Management onboarding solutions, collaborating with cross-functional teams to optimize user experiences and drive product strategy, ensuring alignment with busine...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Join us to lead and optimize supply chain operations, ensuring efficient production schedules, inventory management, and logistics. Collaborate with cross-functional teams to achieve plant goals and d...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock potential by leading strategic customer success initiatives, driving retention and growth for high-value clients in government and insurance sectors. Collaborate with executives to shape agenda...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Elevate your career by driving global project operations and enhancing processes. Collaborate with teams across markets, manage budgets, and ensure compliance while leveraging your strong Excel skills...

1 week ago

  •   Less than 5 years exp.  •   Media

$101K - $172K *

Shape innovative analytic products in financial services, driving client-centric strategies and commercial success. Collaborate across teams to deliver AI-ready data solutions that meet regulatory sta...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$101K - $172K *

Unlock potential by driving innovative data products in financial services, focusing on client needs and commercial success. Collaborate across teams to shape strategies that enhance analytics and AI...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$128K - $160K *

Transform client relationships by managing diverse loan portfolios, driving new business growth, and providing expert financial counsel. Collaborate with teams to enhance customer loyalty and profitab...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Shape the future of Wealth Management Operations by leading diverse teams, driving strategic initiatives, and ensuring regulatory compliance across multiple business lines while fostering collaboratio...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Lead a dynamic team to enhance identity management processes, ensuring compliance and security across global operations. Drive initiatives that optimize access controls and improve client relationship...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Unlock potential by leading strategic programs for the Sales team, ensuring alignment between commercial strategy and system design. Drive impactful CPQ implementations and enhance customer-facing pro...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Engineer strategic initiatives to optimize product operations, enhance coordination, and drive innovation in cyber security. Collaborate cross-functionally to implement impactful change across the pro...

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$138K - $206K *

Drive operational excellence in Identity Management platforms by leading a dedicated team focused on stability, incident response, and continuous improvements. Collaborate with stakeholders to enhance...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Transform operations through collaboration, optimizing product strategies and driving measurable improvements while fostering innovation and accountability across cross-functional teams...

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Drive innovation in product operations by implementing scalable strategies that enhance coordination, streamline processes, and foster cross-functional collaboration to achieve measurable improvements...

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Unlock potential by driving customer success strategies and operations. Collaborate with senior leaders to enhance customer experiences, analyze data for insights, and implement scalable solutions tha...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $206K *

Lead a dedicated team to ensure operational stability and excellence in Identity and Access Management platforms, driving performance, compliance, and continuous improvement across critical enterprise...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$78K - $125K *

Transform operations and administration by providing strategic guidance and managing daily workflows. Collaborate closely with leadership to enhance visitor experiences, oversee communications, and fo...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$114K - $134K *

Unlock your leadership potential by driving operational excellence in a dynamic 24x7 environment. Lead a large team to achieve client targets in customer experience, quality, and performance governanc...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in transforming client onboarding experiences by managing complex implementations, fostering strong partnerships, and driving strategic improvements to ensure successful outcomes for p...

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $170K *

Lead and develop a high-performing team of Project Engineers and Implementation Specialists, ensuring quality execution and technical leadership for Data Center infrastructure deployments across North...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $165K *

Strategize and lead the North America Service and Support organization, enhancing operational efficiency and customer satisfaction through effective policy implementation and cross-department collabor...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $175K *

Lead strategic transformation initiatives in Transactional Operations, partnering across teams to design scalable processes, enhance operational controls, and drive automation for a data-driven operat...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.