Customer Service Manager Jobs in Santa Clara, CA

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

Engage in a dynamic leadership role overseeing sales performance, fostering relationships with customers, and mentoring your team to achieve operational excellence and growth. Ideal for ambitious indi...

Manage a high-performing sales team focused on customer satisfaction and operational excellence. Drive business growth through relationship building and coaching, while achieving sales targets and fos...

Lead the sales team to exceed performance targets while driving business growth and delivering exceptional customer service. Mentor and develop team members, ensuring operational excellence in a dynam...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Empower a remote Customer Experience team to deliver top-notch service, driving performance through data insights and operational excellence, while fostering talent growth and collaboration across dep...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Shape exceptional guest experiences by leading the Front Office and Guest Services team, collaborating across departments to ensure operational excellence and memorable encounters that foster guest lo...

Lead customer support transformation by enhancing operational excellence and fostering partnerships. Drive team performance and implement strategies leveraging AI tools to improve service delivery and...

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

Lead the charge in optimizing customer satisfaction and RMA operations, facilitating cross-functional collaboration for exceptional service delivery while implementing continuous improvements and stra...

Manage and grow key customer accounts by building relationships and driving retention. As a trusted partner, you'll collaborate with internal teams to ensure customer success and identify expansion op...

Empower customer success by managing SLED accounts, fostering relationships, and driving account growth. Leverage your expertise to ensure clients maximize their technology investments while collabora...

Manage high-severity billing escalations, ensuring customer account reconciliation and resolution through cross-functional team leadership. Leverage analytical skills to drive governance and improveme...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Elevate client service excellence as a leader in security management. Drive relationships, operational insights, and continuous improvement to ensure client satisfaction and service quality at every t...

Lead the charge in delivering exceptional customer service for floor covering installations, ensuring seamless installations across Santa Clara County while diagnosing and resolving customer concerns...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Drive customer service excellence by leading multi-site support teams, enhancing operational efficiency, and fostering a culture of accountability. Leverage expertise to manage key customer accounts a...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...