Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Analyst, Application Development - Product & Inforce Systems
$90K - $132K *
Shape the future of insurance technology by leveraging your expertise in Life & Annuity systems. Collaborate across teams to analyze complex needs, recommend solutions, and enhance application environ...
3 weeks ago
Analyst, Application Development - Product & Inforce Systems
$90K - $132K *
Optimize technology solutions in Life & Annuity systems by analyzing complex needs, managing delivery activities, and collaborating with cross-functional teams to enhance product and inforce applicati...
3 weeks ago
Application Development Engineer II
$75K - $135K *
Lead the design and implementation of enterprise software solutions, collaborating with diverse teams to enhance provider data processes and ensure compliance with industry standards while driving per...
3 weeks ago
Senior Technical Calypso Business Analyst
$120K - $145K *
Join a team that's driving innovation in capital markets by analyzing and optimizing Calypso solutions. Leverage your expertise to bridge business needs and technology, enhancing trade lifecycle proce...
4 weeks ago
$80K - $95K *
Engage with customers as a Technical Support Engineer, providing 24/7 support for NMS products. Leverage your expertise to troubleshoot issues, enhance customer satisfaction, and maintain documentatio...
Today
$80K - $95K *
Join a team that's dedicated to delivering exceptional technical support, ensuring customer satisfaction through effective troubleshooting and relationship management while enhancing our reputation in...
Today
10868 - Business Process Analyst I (Business/Sales Support)
$80K - $90K *
Engage your skills to enhance coordination between sales teams and clients, ensuring streamlined processes and effective CRM management while supporting enterprise customer communications...
4 weeks ago
Systems Developer (14 Month Contract)
$71K - $109K *
Innovate automated testing solutions to enhance quality engineering for pension platforms. Collaborate across teams to design, troubleshoot, and maintain test frameworks, ensuring reliable outcomes fo...
1 week ago
Mid-Level Risk Business Analyst
$80K - $95K *
Optimize desktop infrastructure governance by supporting access management, compliance reporting, and risk remediation. Collaborate with stakeholders to enhance operational consistency and drive proce...
1 week ago
$110K - $145K *
Unlock potential by managing and optimizing IT operations across platforms and applications. Collaborate with teams to ensure security, reliability, and efficiency while developing scalable processes...
5 days ago
$110K - $145K *
Join a team that's dedicated to maintaining secure, reliable IT operations. You'll manage platforms, troubleshoot applications, and enhance workflows, ensuring seamless support for internal teams whil...
5 days ago
$110K - $130K *
Join a team that's modernizing clinical diagnostics through innovative full-stack development. You'll drive the evolution of IoT pipelines and cloud-native applications, ensuring seamless integration...
1 week ago
$80K - $95K *
Shape the future of marketing strategies by transforming data into actionable insights. As a Data Analyst III, you'll lead data analysis efforts, collaborate with teams, and drive decision-making thro...
6 days ago
$80K - $95K *
Drive innovation in enterprise asset management systems by developing applications, enhancing functionality, and ensuring seamless integration across departments. Collaborate with teams to optimize pr...
Yesterday
$80K - $95K *
Elevate your career by leading data integrity and compliance initiatives. Oversee data categorization and quality practices while collaborating with leadership to align with strategic priorities in a...
1 week ago
$91K *
Lead the charge in optimizing systems infrastructure by collaborating with engineers and providing Tier 3 support. Ensure high performance and availability of servers and applications while enhancing...
2 days ago
$72K - $93K *
Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...
1 week ago
$95K - $115K *
Join a team that's driving operational excellence and governance across a diverse portfolio of projects. This role supports program execution and provides executive-level administrative assistance, en...
Today
$95K - $115K *
Join a team that's dedicated to providing advanced technical support and troubleshooting for end-user computing environments. Elevate user experiences by resolving complex issues and enhancing operati...
1 week ago
EHR Applications Analyst II, Claims
$70K - $105K *
Collaborate with cross-functional teams to enhance EHR workflows, improve operations, and optimize patient care through effective configuration and analysis of Professional Billing Claims applications...
1 week ago
Sr. Technical Analyst, UNIX-AIX
$80K - $95K *
Transform your career by providing 24x7 support for global AIX systems. Collaborate with a dynamic team to ensure operational excellence and stability while developing skills in new technologies and t...
2 weeks ago
$90K - $117K *
Elevate your career by leading SDTM programming activities, ensuring quality deliverables, and collaborating cross-functionally to optimize clinical data transformation in a dynamic environment...
2 days ago
Performance Improvement OR Business Analyst
$80K - $95K *
Unlock potential by partnering with Surgical Services leadership to analyze operational and financial data, identify trends, and drive performance improvements across multiple levels of the organizati...
1 week ago
$103K - $218K *
Join a team that's dedicated to transforming business needs into technical solutions. Collaborate with project managers and engineers to define project scope, gather requirements, and enhance processe...
1 week ago
$88K - $110K *
Empower your career by collaborating with stakeholders to enhance IT systems. Analyze business needs, document requirements, and drive improvements in efficiency and scalability while leading disaster...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.