Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Apps Dev Tech Lead Analyst - Vice President
$113K - $170K *
Lead transformative application development initiatives, collaborating with management teams to enhance systems and processes. Utilize your expertise to drive innovative solutions and mentor developer...
1 week ago
Apps Dev Tech Lead Analyst - Vice President
$125K - $188K *
Unlock potential by leading application systems analysis and programming. Collaborate with management teams to enhance systems, resolve complex issues, and drive innovative solutions in a dynamic tech...
1 week ago
$69K - $116K *
Join a team that's driving data solutions to enhance analytics capabilities. You'll engineer and maintain back-end systems while ensuring data quality. This role demands innovative thinking in the ins...
Reposted 1 week ago
$96K - $145K *
Analyze financial data and develop reports to support budgeting, forecasting, and decision-making. Collaborate with cross-functional teams to enhance financial processes and automate reporting, drivin...
2 days ago
$96K - $145K *
Unlock potential by analyzing financial data to drive budgeting, forecasting, and reporting. Collaborate across teams to enhance financial insights and automate processes, ensuring data integrity and...
2 days ago
Senior Business Systems Analyst - Epic Grand Central , Technology and Digital, FT, 08A-4:30P
$87K - $113K *
Transform business needs into strategic technology solutions by leading implementations, optimizing workflows, and collaborating with stakeholders to ensure measurable outcomes and successful project...
Today
Technical Lead Analyst - Billing & Pricing Platforms
$110K - $130K *
Lead the charge in delivering scalable solutions by managing a cross-functional team. Drive execution of platform initiatives, prioritize backlogs, and enhance operational efficiency while ensuring co...
Reposted 4 weeks ago
SAP HCM Payroll Support Analyst
$80K - $95K *
Unlock potential by leading SAP payroll support, ensuring seamless integration, and driving enhancements aligned with business requirements and best practices for optimal operational efficiency...
Reposted 3 weeks ago
SOFTWARE DEVELOPMENT ENGINEER II
$95K - $115K *
Champion innovative software solutions by designing, developing, and delivering complex features. Take ownership of projects from inception to deployment while mentoring peers and enhancing team quali...
1 week ago
Senior Manager Technical Analysis (Capital Markets Technology)
$110K - $130K *
Join us to drive impactful technical analysis as a Senior Manager, bridging business needs with strategic tech solutions across capital markets, fostering collaboration with cross-functional teams for...
Reposted 3 weeks ago
$80K - $95K *
Develop innovative HTML-based solutions for DoD IETMs, collaborating with experts to convert XML content. Ensure quality, browser compatibility, and maintain technical data fidelity, working both inde...
Reposted 3 days ago
$80K - $95K *
Advance software development by creating and maintaining applications, ensuring adherence to design specifications and standards. Collaborate with teams to deliver projects on time while enhancing you...
Today
Systems Administrator 2 (NHK - 012)
$80K - $95K *
Elevate your career by contributing to cutting-edge HPC systems, focusing on Linux environments and advanced networking. Collaborate with a dynamic team to troubleshoot and optimize high-performance c...
1 week ago
Business Analyst for the Division of Budget and Program Operations
$80K - $95K *
Transform housing access by collaborating with stakeholders to identify needs and develop technology solutions that enhance operational efficiency and support affordable housing initiatives across the...
Today
Technical Operations Support Engineer
$95K - $115K *
Empower your career by supporting production operations for blockchain applications. Collaborate with teams to enhance system stability, develop diagnostic tools, and manage incidents, all while worki...
2 weeks ago
$80K - $116K *
Drive impactful change in healthcare by analyzing data to enhance service delivery and operational performance. Collaborate with stakeholders to develop strategic business cases and support initiative...
Today
Lead Platform Support Engineer
$120K - $145K *
Empower operational excellence as a Lead Platform Support Engineer, overseeing system reliability while mentoring support engineers and collaborating with development teams to ensure seamless deployme...
1 month ago
Programmer analyst, System and infrastructure operations, maintenance and development
$80K - $95K *
Grow your career with a dynamic team focused on developing and maintaining innovative IT systems. Collaborate with stakeholders to analyze requirements, design solutions, and enhance operational effic...
Reposted today
Programmer analyst, System and infrastructure operations, maintenance and development
$80K - $95K *
Contribute to IT efficiency by developing and maintaining software solutions. Collaborate with stakeholders to analyze requirements, solve complex issues, and ensure product sustainability while adher...
Reposted today
$130K - $145K *
Transform imaging equipment maintenance and repair through expert diagnostics, preventive measures, and compliance with safety standards. Collaborate with teams to enhance service quality and ensure o...
Reposted 2 days ago
$80K - $95K *
Unlock insights by supporting data development and analytics solutions. Collaborate with stakeholders to design data paths, build visualizations, and promote best practices, driving impactful business...
1 week ago
$130K - $145K *
Help us enhance healthcare technology by maintaining and repairing imaging equipment. This role involves preventive maintenance, diagnostics, and cross-training, ensuring compliance with safety standa...
Reposted 2 days ago
$130K - $145K *
Engineer innovative solutions by performing maintenance and repairs on imaging equipment. Collaborate with teams to ensure compliance and quality assurance while providing exceptional service and supp...
Reposted 2 days ago
$130K - $145K *
Transform your career by maintaining and repairing advanced imaging equipment. Collaborate with teams to ensure compliance and quality, while providing exceptional service and support in a dynamic hea...
3 weeks ago
MS Dynamics CRM Business Analyst
$80K - $95K *
Join a dynamic team as a Business Analyst, driving impactful solutions through MS Dynamics CRM. Collaborate with clients to analyze needs, configure systems, and enhance business processes, ensuring o...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.