Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$108K - $130K *
Join a dynamic team to design and implement analytics solutions using Azure technologies. Collaborate on data engineering projects, lead best practices, and mentor others while driving impactful insig...
Reposted today
Business Analyst - Regulatory Affairs / RIM
$85K - $95K *
Analyze regulatory needs and document requirements for a Regulatory Information Management system deployment, collaborating with stakeholders to streamline processes and ensure compliance in a dynamic...
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Senior Technical Business Analyst
$95K - $115K *
Join a team that's redefining IT solutions by leveraging your expertise in business analysis and technical skills to drive efficiency and innovation across enterprise applications and data management...
3 days ago
Enterprise Resource Analyst III
$88K - $105K *
Unlock potential by analyzing and configuring software solutions to meet business needs, ensuring system effectiveness and recommending improvements for optimal performance across multiple functional...
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Analyst Lead, Product Technical Support
$110K - $130K *
Reimagine customer support as a Product Technical Support Analyst Lead, resolving complex issues and enhancing service quality. Collaborate with teams to drive improvements and deliver exceptional exp...
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Technical Product Support Engineer III
$110K - $152K *
Innovate technical support strategies to enhance customer satisfaction and system performance. Collaborate with engineering teams to implement solutions and drive improvements, ensuring seamless opera...
1 week ago
IT Operations Support Administrator III (1093) - Department of Technology
$109K - $135K *
Empower your career by leading IT onboarding initiatives, ensuring seamless transitions and infrastructure stability. Collaborate with departments to align workflows with technology standards while en...
1 week ago
$66K - $114K *
Champion the analysis and development of actuarial data to support Medicaid pricing. Collaborate with teams to refine models and ensure data accuracy, while gaining valuable experience in a dynamic, h...
2 weeks ago
$66K - $114K *
Unlock potential by analyzing and validating statistical data to support Medicaid pricing. Collaborate with teams to refine actuarial models and ensure data accuracy, contributing to impactful rate de...
2 weeks ago
$66K - $114K *
Analyze and support actuarial processes, developing statistical data and rate impacts. Collaborate with teams to refine models and ensure data accuracy, contributing to Medicaid pricing and projection...
2 weeks ago
$66K - $114K *
Deliver impactful actuarial analysis by supporting rate determination and statistical validation. Collaborate with teams to refine data and enhance pricing models, contributing to strategic Medicaid p...
2 weeks ago
$66K - $114K *
Develop analytical models and support Medicaid pricing initiatives by conducting statistical analyses and validating data to ensure accuracy and reasonableness, contributing to effective rate determin...
2 weeks ago
$66K - $114K *
Join a team that's dedicated to analyzing and validating statistical data, supporting Medicaid pricing, and refining actuarial models. Collaborate in a dynamic environment that balances in-office enga...
2 weeks ago
$66K - $114K *
Empower your analytical skills by supporting Medicaid pricing through data analysis, model updates, and actuarial insights. Collaborate in a dynamic environment to drive impactful rate determinations...
2 weeks ago
$66K - $114K *
Join a team that's dedicated to analyzing and validating statistical data to support Medicaid pricing. Contribute to rate determination and actuarial analyses while collaborating in a dynamic, hybrid...
2 weeks ago
Senior Business Analyst - People & HR Solutions
$72K - $121K *
Join a team that's transforming HR technology by leading analysis and delivery of innovative solutions. Collaborate with stakeholders to enhance employee experiences and ensure alignment with enterpri...
Reposted 1 week ago
Senior Business Analyst - People & HR Solutions
$72K - $121K *
Unlock potential by partnering with HR and tech teams to drive HR technology initiatives, ensuring alignment across processes and delivering high-quality, people-centric solutions that enhance employe...
Reposted 1 week ago
Senior Business Analyst - People & HR Solutions
$72K - $121K *
Elevate HR technology initiatives by partnering with stakeholders to analyze, document, and implement solutions that enhance employee experiences and align with business needs, ensuring high-quality o...
Reposted 1 week ago
$140K - $155K *
Deliver high-quality software solutions as a Senior Application Developer, leading design, integration, and maintenance efforts while mentoring junior developers and collaborating across teams to enha...
Today
$140K - $155K *
Join a team that's dedicated to developing innovative software solutions. As a Senior Application Developer, you'll lead design and integration efforts, mentor junior developers, and enhance complex a...
Yesterday
Information Technology - Senior Solution Systems Analyst/Solutions System Analyst, Omni Technology
$100K - $300K *
Advance innovative omnichannel technology solutions by translating business needs into scalable designs. Collaborate across teams to ensure seamless integration and support for payment systems, enhanc...
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Outpatient Clinical Application Analyst
$62K - $99K *
Join a team that's dedicated to enhancing healthcare data systems. This role involves managing Electronic Health Records, ensuring data integrity, and supporting clinical workflows to improve patient...
1 week ago
$117K - $161K *
Engage with us to optimize Workday integrations and reporting solutions. As a technical expert, you'll collaborate with HR, Finance, and IT to ensure secure data exchange and actionable insights that...
2 weeks ago
$80K - $95K *
Reimagine cross-border shipping solutions by leading requirements for our platforms. Collaborate with diverse teams to drive stakeholder alignment and ensure seamless delivery from discovery to implem...
2 weeks ago
$72K - $117K *
Innovate talent acquisition strategies and lead diverse recruitment initiatives, acting as a subject matter expert. Collaborate with stakeholders to enhance hiring processes and build a robust pipelin...
Today
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.