Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Sr Application Analyst Certified - EPIC Radiant
$95K - $115K *
Shape the future of application support by managing expert-level configurations, training junior analysts, and enhancing operational efficiencies across departments. Collaborate with stakeholders to e...
6 days ago
Senior Financial Systems Analyst
$72K - $120K *
Unlock your potential as a key contributor in financial systems, enhancing Workday Financials and driving process efficiency. Collaborate with stakeholders to deliver scalable solutions and support cr...
Today
Applications Development Tech Lead Analyst
$135K - $188K *
Join a team that's dedicated to enhancing application performance and integration. Collaborate across departments to develop innovative solutions, optimize testing processes, and ensure software quali...
2 weeks ago
Applications Development Tech Lead Analyst
$162K - $190K *
Transform the software development lifecycle by leading a team to design, develop, and optimize scalable data processing solutions for regulatory reporting, ensuring high availability and performance...
Reposted 3 weeks ago
$64K - $103K *
Help us lead the charge in providing exceptional IT support and troubleshooting for computer systems and networks. You'll manage incidents, assist users, and ensure smooth operations while fostering a...
6 days ago
$75K - $158K *
Empower transformation by bridging communication between stakeholders and technical teams. Drive service improvement through innovative ITSM solutions, optimizing workflows and enhancing operational e...
Reposted 1 week ago
$75K - $158K *
Collaborate with stakeholders to design and optimize ITSM workflows, enhancing service delivery and operational efficiency. Drive continuous improvement in communication services through effective Ser...
3 weeks ago
$75K - $158K *
Transform your career by bridging the gap between intelligence community needs and technical solutions. As an ITSM Analyst, you'll design workflows, enhance service delivery, and drive operational eff...
3 weeks ago
Senior PeopleSoft System Support Analyst - T&L and Payroll
$85K - $100K *
Advance your career by supporting and enhancing the PeopleSoft HCM platform. Collaborate with HR and technical teams to deliver functional solutions for Time and Labor and Payroll processing, driving...
Reposted 4 weeks ago
IT Field Support Technician II
$70K - $105K *
Join a team that's dedicated to providing exceptional technical support, troubleshooting complex issues, and enhancing user productivity through effective communication and collaboration in a dynamic...
1 week ago
$110K - $130K *
Unlock potential by leading requirements gathering and analysis for system enhancements, driving client engagement, and ensuring successful UAT sign-off in a fast-paced environment focused on healthca...
6 days ago
Operational Lead for Production Support
$130K - $260K *
Join a team that's driving operational excellence in production support services. Lead incident management, enhance service performance, and ensure compliance with SLAs while fostering collaboration a...
Reposted yesterday
$80K - $95K *
Develop innovative software solutions by collaborating with teams to enhance functionality, troubleshoot issues, and deliver reliable applications that meet business needs. Join us to shape the future...
2 weeks ago
Application Configuration Analyst - IT Tx & Dx Systems and Compliance
$68K - $171K *
Analyze and support critical vendor applications for Transmission asset management, ensuring seamless integration and reliability while collaborating with stakeholders and IT teams to enhance operatio...
Yesterday
Application Configuration Analyst - IT Tx & Dx Systems and Compliance
$82K - $205K *
Join a team that's dedicated to optimizing utility asset management through the administration and support of critical applications. Collaborate with stakeholders and IT to ensure seamless integration...
Yesterday
Application Configuration Analyst - IT Tx & Dx Systems and Compliance
$68K - $171K *
Elevate the performance of critical vendor applications by configuring, integrating, and supporting asset management tools. Collaborate with stakeholders to ensure reliability and compliance while dri...
Yesterday
Application Configuration Analyst - IT Tx & Dx Systems and Compliance
$82K - $205K *
Unlock potential by managing critical vendor applications for Transmission utility asset management. Collaborate with stakeholders and IT teams to ensure reliable, integrated solutions that meet busin...
Yesterday
Application Configuration Analyst - IT Tx & Dx Systems and Compliance
$68K - $171K *
Unlock your potential in a dynamic role supporting critical vendor applications for Transmission utility asset management. Collaborate with stakeholders and IT teams to ensure reliable, integrated sol...
Yesterday
Application Configuration Analyst - IT Tx & Dx Systems and Compliance
$68K - $171K *
Optimize critical vendor applications for Transmission asset management, ensuring seamless integration and support. Collaborate with stakeholders to enhance performance and reliability while driving i...
Yesterday
Senior Business Systems Analyst, AI Enablement
$110K - $130K *
Empower business transformation by bridging stakeholders and AI teams. Leverage your expertise in AI technologies to drive automation, enhance reporting, and ensure compliance while fostering collabor...
2 weeks ago
Epic Application Analyst- Healthy Planet
$80K - $95K *
Join a team that's dedicated to optimizing healthcare billing systems. As an Epic Application Analyst, you'll enhance workflows, support implementations, and drive revenue cycle improvements while col...
6 days ago
Business Analyst and Business Process Consultant
$95K - $115K *
Unlock potential by transforming operational needs into actionable requirements. Collaborate with stakeholders to enhance business processes and ensure seamless integration of new capabilities in a dy...
4 weeks ago
$95K - $115K *
Join a team that's dedicated to delivering exceptional IT operations and support. Lead a skilled team, collaborate with senior management, and drive strategic IT initiatives to enhance service deliver...
1 week ago
Sr. People Operations Specialist
$80K - $100K *
Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...
3 weeks ago
Production Support Engineer - Post Trade Technology
$100K - $175K *
Partner with us to ensure the stability and performance of critical post-trade technology applications, managing production environments and collaborating with stakeholders to enhance operational effi...
Reposted 2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.